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re: If you have State Farm...hire a public adjuster

Posted on 10/10/20 at 10:24 pm to
Posted by Prominentwon
LSU, McNeese St. Fan
Member since Jan 2005
94725 posts
Posted on 10/10/20 at 10:24 pm to
quote:

and lots of loss poor service.


My desk adjuster was removed from my claim because I told the adjuster that approves everything she called me and lectured me for 20 minutes because she fricked up and didn’t do her job.
Posted by DLauw
SWLA
Member since Sep 2011
6193 posts
Posted on 10/10/20 at 10:43 pm to
quote:

ow does it work? Hourly? Per job? Contingency? Other?
like previously mentioned, it’s a percentage. Of course Louisiana law is different than anywhere else and contracts have to be written for xxx hours not to exceed xx% of the claim.
Posted by tigersbb
Member since Oct 2012
12050 posts
Posted on 10/10/20 at 10:51 pm to
quote:

How do I go about finding a PA? I’m in Jennings and my adjuster says I have $3900 in damages and my contractor says I have about $28k


What is the reason for such a large discrepancy? What are your points of disagreement? Is there disagreement over the scope of the loss or is it over the costs ?
Posted by arcalades
USA
Member since Feb 2014
19276 posts
Posted on 10/10/20 at 10:54 pm to
I used to work catastrophe insurance adjusting for a separate contract company. I can assure you State Farm is easily the best at payouts. Just take care of the stuff you're expected to take care off. If your rough is damaged, it's your responsibility to get a tarp over. If something collapses like a garage onto your vehicle, don't drag the vehicle out. remove everything from on it, then remove the vehicle.
Posted by holmesbr
Baton Rouge, La.
Member since Feb 2012
3871 posts
Posted on 10/10/20 at 10:57 pm to
quote:

Sold flood with no contents coverage, et


You have to opt in for contents on flood. They send you a letter. The agent is just the middle man on flood. Should cost the same from any ins company for the fed flood policy anyway.
Posted by PowerTool
The dark side of the road
Member since Dec 2009
22828 posts
Posted on 10/10/20 at 11:04 pm to
I've been trying to tell my folks this for years. They go through the same fricking circus w/ State Farm every couple years whenever a significant rain event passes over. Yet, no matter how much they complain, they won't switch or hire an adjuster.
Posted by DLauw
SWLA
Member since Sep 2011
6193 posts
Posted on 10/10/20 at 11:08 pm to
Ok insurance man. I have friends that’s re adjusters and we’ve worked together for years and every year there is some new bullshite that their respective companies say they “don’t pay for that.”

State Farm refuses to pay markup on sublets. 25% was the standard for nearly 25 years.

Progressive refuses to pay for parts that break when they are removed. If “the database” doesn’t say “one-time use”, they won’t pay for it, even if it breaks right in front of the adjusters eyes.

Insurance companies stopped paying for body supplies years back (cost of doing business).

Illegal caps on paint materials.

Refusal to pay feather, prime and block under refinish even though all three databases list it as a required refinish operation. I can get you the page numbers from the databases if you’d like.

Refusal to pay for de-bib, color sanding or buffing even though these are all listed as operations required to return a vehicle to preload condition, once again, by all three databases.

Refusal to pay for test fit of aftermarket parts.

Refusal to pay for cleanup or repair on used parts that they source.

Refusal to pay book time on mechanical items such as alignments, diagnostics, radiator replacements and test drives.

Refusal to pay tear down on total losses.

I could go on and on.

I don’t work for you colluding motherfrickers, I work for the customer and act as their advocate.

Want me to upload all the conversations I have recorded of my interactions with adjusters? Because yeah, your “talking on a recorded line for training purposes” too, bitch.

Hell, State Farm agents are the worst of the bunch. They can’t even file claims for the customers anymore, they just hand the customer a 1-800 number to Claims Central or tell their customers to just go get an estimate.

As a matter of fact, you sound like another clueless agent that doesn’t know what kind of bullshite your company pulls. (Unless you work for Shelter or Farm Bureau, in that case, keep up the good work!)
Posted by tigersbb
Member since Oct 2012
12050 posts
Posted on 10/10/20 at 11:09 pm to
quote:

If you have State Farm...hire a public adjuster
I used to work catastrophe insurance adjusting for a separate contract company. I can assure you State Farm is easily the best at payouts.


What many insureds don't realize is that independent CAT adjusters are paid on a tiered basis according to the range of the loss. Thus, there is no incentive for the adjuster to write a low estimate as it would adversely impact their fee. Of course, the insurance companies perform audits of a percentage of the appraisals written to assure their integrity.
This post was edited on 10/11/20 at 12:56 am
Posted by tigersbb
Member since Oct 2012
12050 posts
Posted on 10/11/20 at 1:37 am to
quote:

I don’t work for you colluding motherfrickers, I work for the customer and act as their advocate.


Is there a reason you cannot discuss an issue civilly without an ad hominem attack.

quote:


As a matter of fact, you sound like another clueless agent that doesn’t know what kind of bullshite your company pulls. (Unless you work for Shelter or Farm Bureau, in that case, keep up the good work!)


I am not an agent and have no idea why Any company's agent cannot take in loss information and report it to their claim office. During a catastrophic event it may be quicker for the insured to report the loss.

However, as an independent adjuster for 46 years I do know quite a bit about the industry. I am not going to tell you every claim is handled perfectly and every insured or claimant is accorded proper respect by every adjuster in every situation. I will tell you that I don't know any adjusters who get up in the morning and think who can I screw over on their claim today. We have too many claims and too many parties to respond to for such foolishness. But, you obviously feel compellled to take cheap shots because its easy to stimulate the echo chamber of people who have been led to believe the things you espouse.

There are legitimate differences of opinions on claims issues, but often those can be resolved with reasonable discussion. Unfortunately a segment of society has been brainwashed into believing their first call should be to an attorney when no disagreement has existed and there has been no discussion with an adjuster. You state you are an advocate for claimants so presumably you are an attorney or public adjuster. If so, can you honestly state you have not created issues where non existed simply to justify your involvement?

Perhaps you operate a body shop given the questions you raised. You may have some legitimate points, but most costs you cited are the cost of operating a business and no doubt those costs are baked into your rates and there is no reason to pay additional fees to cover them. I don't know of many services I utilize where I receive a breakdown on every factor included in their billing.

If you would like to civilly discuss claims handling I would be pleased to respond to any issue raised without generalizing. Any adjuster who does not handle a claim ethically makes the job of the rest of us more difficult. Insurance is a policy contract and the courts will not allow carriers to fail to adhere to their contractual obligations and companies will not blithely ignore their obligations when it will lead to more litigation they cannot win. They will ,however, respond and defend claims for which they ae not contractually obligated, or for which unreasonable demands are made.

This post was edited on 10/11/20 at 1:41 am
Posted by dgnx6
Member since Feb 2006
85507 posts
Posted on 10/11/20 at 2:12 am to
quote:

It will make the process much smoother.


This is what I fricking hate about you insurance people.

Why the frick am I doing your job?

My house is fricked, I got kids, I have my own job, why the frick am I doing my insurance agencies job?

Seriously? frick you.
Posted by BamaCoaster
God's Gulf
Member since Apr 2016
6577 posts
Posted on 10/11/20 at 4:52 am to
This has all been explained in the thread, but you are free to rely on untrained and overworked adjusters during the catastrophic claims process. I’m just trying to help.
Posted by Stexas
SWLA
Member since May 2013
6814 posts
Posted on 10/11/20 at 6:24 am to
Both but mostly scope. I’ve had two roofers tell me that I need a new roof. These are not out of towners chasing a buck but guys I trust. The adjuster says I need a bundle of shingles and to reflash two dormers. There’s other stuff but that is the big one.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 10/11/20 at 6:41 am to
quote:

That’s who I have, so far they treated me right for Laura, time will tell how my Delta claim goes.


I filed a claim the day of Laura. It took my field adjuster 3.5 weeks to get to my house (which I understand and am okay with). Tomorrow it will have been 3 weeks since he was there and he still hasn’t completed his estimate. I’ve started work, but against my desk adjusters advice. They expect my house to just stay wet and open to the elements for 6.5 weeks? I haven’t seen a single cent from them yet and I’ve spent well over my deductible. Filing for Delta today.
Posted by tigers win2
Baton Rouge
Member since Oct 2009
3914 posts
Posted on 10/11/20 at 6:42 am to
Thanks for posting the details. A question about this section as it references “owner-occupied premises”. If someone has rental houses, can they be hit with more than one hurricane deductible in a year on the houses that are rented and therefore not “owner occupied”.

I’m not in this situation, but that detail caught my eye.


quote:

B. For all homeowners' insurance policies or other policies insuring a one- or two-family owner occupied premises for fire and allied lines, issued or renewed by authorized insurers on or after January 1, 2010, any separate deductible that applies in place of any other deductible to loss or damage resulting from a named storm or hurricane shall be applied on an annual basis to all named-storm or hurricane losses that are subject to the separate deductible during the calendar year.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
70151 posts
Posted on 10/11/20 at 6:58 am to
quote:

NO INSURANCE COMPANY HAS YOUR INTEREST. AT HEART.


actually, insurance companies love the interest they make off your money
Posted by Chuckd
Louisiana
Member since May 2013
797 posts
Posted on 10/11/20 at 6:59 am to
quote:

Next year we are going with Shelter


That’s who we have here in lake Charles and they have been great throughout this whole process after Laura. I’ve been recommending them to anyone who asks.
Posted by BatonRougeBuckeye
Baton Rouge, LA
Member since Aug 2013
1872 posts
Posted on 10/11/20 at 7:17 am to
quote:

State Farm denied 3 of my claims before I left them. Plenty of money for nfl commercials. No money for customers.


In 30 years Ive had 3 claims and State Farm has paid every one of them.
Posted by indytiger
baton rouge/indy
Member since Oct 2004
10211 posts
Posted on 10/11/20 at 7:22 am to
quote:

going with Shelter. Lots of people are satisfied with them.


I just got a quote for auto insurance because of what people are saying about them here. Holy cow their rates are through the roof. Triple of what I'm paying now.
Posted by Stexas
SWLA
Member since May 2013
6814 posts
Posted on 10/11/20 at 7:25 am to
Tensions are high. It’s easy to sit back and be calm and rational when you aren’t living with the decision of the insurance companies. It sounds like you have extremely relevant information about this subject. Why don’t you offer advice instead of pointing out all of our faults? How are folks supposed to feel any different when it takes weeks if not months to get answers?
Posted by Ricardo
Member since Sep 2016
6166 posts
Posted on 10/11/20 at 7:30 am to
(no message)
This post was edited on 10/11/20 at 5:03 pm
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