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Started By
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How to speak with AT&T customer rep...?
Posted on 3/28/20 at 7:58 am
Posted on 3/28/20 at 7:58 am
Att service may have hit rock bottom and Is still digging.
Does anyone know of a way to reach these clowns? I’ve literally waited on hold for 2 hours and still haven’t gotten a human on the phone.
My fiber line was cut by guys doing work on my house and the lady needs Internet to work from home.
Does anyone know of a way to reach these clowns? I’ve literally waited on hold for 2 hours and still haven’t gotten a human on the phone.
My fiber line was cut by guys doing work on my house and the lady needs Internet to work from home.
13
Posted on 3/28/20 at 8:00 am to Uncle JackD
Call from a non att phone number and tell them you are interested in getting new service....bam the line rings twice, a nice lady (or gay guy) answers from right here in the USA with a clear voice and no static on the line
Posted on 3/28/20 at 8:01 am to Uncle JackD
Call new sales ....they pick up before the first ring can finish.
Tigerpaw beat me to it
Tigerpaw beat me to it
This post was edited on 3/28/20 at 8:02 am
Posted on 3/28/20 at 8:03 am to Uncle JackD
I've been trying for a couple of days as well to get in touch. No answer on the phone or online chat. frick these guys.
Posted on 3/28/20 at 8:04 am to OSoBad
quote:Its impressive tbh... they give less than zero fricks.
No answer on the phone or online chat. frick these guys.
Posted on 3/28/20 at 8:04 am to Uncle JackD
They literally give zero fricks. I have never dealt with a group of people who have less concern about customer retention.
Posted on 3/28/20 at 8:05 am to Uncle JackD
Call and say you want to cancel services. They immediately put you through to the "loyalty department." They will hook you up.
Posted on 3/28/20 at 8:06 am to fightin tigers
I thought Cox cable was the worst so I switched my internet to AT&T fiber. I’ll be switching back as soon as my contract ends.
Posted on 3/28/20 at 8:07 am to saderade
How is cox these days? It’s been years since I’ve had them. But I can’t deal with a company that has zero ways or contact when needed.
Posted on 3/28/20 at 8:08 am to Uncle JackD
quote:
they give less than zero fricks.
They don't.. My fiber line got cut as well a month ago today, they spliced it the next day and the guy told me they would not charge me. He also put a ticket in to bury a new line because it was too short now. No one has showed up, I have about 3 foot of exposed fiber he dug up and to top it off I have a $99 service fee on the bill.
Posted on 3/28/20 at 8:12 am to ELVIS U
quote:Bam. This worked. Guy picked up in 2 minutes.
Call and say you want to cancel services
Posted on 3/28/20 at 8:16 am to Uncle JackD
I dumped Cox a few months ago for CLink. My Cox bills would just keep getting higher and higher, it was getting ridiculous. With CenturyLink I have $55/month internet locked for life
Posted on 3/28/20 at 8:17 am to Uncle JackD
The worst service in America hands down.
Posted on 3/28/20 at 8:21 am to OSoBad
quote:
My fiber line got cut as well a month ago today, they spliced it the next day and the guy told me they would not charge me. He also put a ticket in to bury a new line because it was too short now.
Their field services are fine. Never had a problem there.
Customer service is another issue.
Posted on 3/28/20 at 8:26 am to saderade
Cox would just tell OP to reset his modem. They literally suck cocks.
Posted on 3/28/20 at 8:27 am to Uncle JackD
Cut to the chase.
Email your Public Service Commission rep with the details.
That’ll get it resolved.
Email your Public Service Commission rep with the details.
That’ll get it resolved.
This post was edited on 3/28/20 at 8:28 am
Posted on 3/28/20 at 8:29 am to Uncle JackD
They send you to India and you can't understand half of them. Finally when you get pissed off and say I need to speak to a manager, Laquisha gets on and gives you attitude. ATT for you 
Posted on 3/28/20 at 8:32 am to Uncle JackD
quote:
Its impressive tbh... they give less than zero fricks.
That’s why we got rid of direct tv after more than 10 years with them. AT&T ruined them.
This is the kind of shithole company that eventually yields more government regulation.
Posted on 3/28/20 at 8:35 am to Uncle JackD
Good luck getting customer service from AT&T.
Posted on 3/28/20 at 8:36 am to Uncle JackD
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