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Started By
Message
re: How is Amazon on lost, stolen or mis-delivered packages?
Posted on 12/4/15 at 9:39 pm to LSUAlum2001
Posted on 12/4/15 at 9:39 pm to LSUAlum2001
quote:
It appears that UPS fricked up here.
the driver has your stuff in his garage.
0
Posted on 12/4/15 at 9:41 pm to LSUAlum2001
Amazon's policy on this is good to the point that people abuse it to get free stuff. Call or use the chat support. They'll overnight a replacement.
Posted on 12/4/15 at 9:44 pm to Capital Cajun
Yeah. I checked the mailbox. No dice.
Posted on 12/4/15 at 9:46 pm to LSUAlum2001
Real good about it
Posted on 12/4/15 at 9:56 pm to CuseTiger
I bought something on Black Friday from Amazon. It was supposed to be here Monday. UPS app showed it delayed until Wednesday. Never came. I went online and there was a button for me to press in my order history to replace the package....at no charge to me. Hoping to get the replacement tomorrow.
Posted on 12/4/15 at 10:11 pm to LSUAlum2001
quote:
It says I have to wait another full day, even though it is listed as delivered.
UPS is a shite show buddy, it was more than likely put into the wrong status somehow and will end up there tomorrow or a neighbor may deliver.
I've had maybe 5 frick ups in general with them this year alone, all were sorted out though
Posted on 12/4/15 at 10:13 pm to LSUAlum2001
I had one that was supposed to be here a week ago. The tracking never said it was delivered. I guess it got lost. Called Amazon and they got a replacement shipped the next day.
This post was edited on 12/4/15 at 10:13 pm
Posted on 12/4/15 at 10:13 pm to Mizzoufan26
quote:
UPS is a shite show buddy, it was more than likely put into the wrong status somehow and will end up there tomorrow or a neighbor may deliver.
I've had maybe 5 frick ups in general with them this year alone, all were sorted out though
UPS bleauxs.
This post was edited on 1/16/21 at 7:11 pm
Posted on 12/4/15 at 10:29 pm to LSUAlum2001
Pretty sure the UPS guy jacked my $1000 of camera gear a few months ago. Said delivered but wasn't there and conveniently the UPS Guy's GPS tracker wasn't working that day. Amazon refunded but dumb on their part to not require a signature for a $1000 order.
Posted on 12/4/15 at 10:33 pm to LSUAlum2001
Amazon is awesome about that stuff. Call them. Don't contact UPS directly. Let Amazon deal with it. If they want/ need you to talk with UPS they will connect you with them.
Just went through this last week when UPS said the address was wrong. It wasn't.
Called Amazon.
They put me on hold and called UPS.
Once they had the dispatcher on they connected us together so we could confirm everything.
Just went through this last week when UPS said the address was wrong. It wasn't.
Called Amazon.
They put me on hold and called UPS.
Once they had the dispatcher on they connected us together so we could confirm everything.
Posted on 12/4/15 at 10:36 pm to LSUAlum2001
Have the shipper file a complaint with ups.
Posted on 12/4/15 at 10:36 pm to LSUAlum2001
Recent Amazon anecdote:
I ordered a phone via Amazon prime on Monday that was supposed to be delivered on Wednesday. According to UPS on Thursday it was in Arizona still. I chatted with an Amazon rep who contacted UPS and said it was going to be delivered the next day and they would give me a free month of prime. An hour later UPS showed it as being in Dallas. I contacted Amazon this morning and they gave me $10 credit because it would be delayed until later today. An hour later UPS notified me the shipment was delayed, so I contacted Amazon again and they said it was going to be delayed until the 8th due to a UPS error so they gave me another month of prime and said to contact them again on the 8th if it has not shown up and they will send another one. Now, UPS shows it as being at the hub near my house hahaha So, I got about $20 worth of credit for (hopefully) only a 3 day delay.
ETA: I ordered a case for the phone at the same time, and it showed up on Thursday (1 day late). I ordered two Christmas presents on Wednesday and they showed up today.
I ordered a phone via Amazon prime on Monday that was supposed to be delivered on Wednesday. According to UPS on Thursday it was in Arizona still. I chatted with an Amazon rep who contacted UPS and said it was going to be delivered the next day and they would give me a free month of prime. An hour later UPS showed it as being in Dallas. I contacted Amazon this morning and they gave me $10 credit because it would be delayed until later today. An hour later UPS notified me the shipment was delayed, so I contacted Amazon again and they said it was going to be delayed until the 8th due to a UPS error so they gave me another month of prime and said to contact them again on the 8th if it has not shown up and they will send another one. Now, UPS shows it as being at the hub near my house hahaha So, I got about $20 worth of credit for (hopefully) only a 3 day delay.
ETA: I ordered a case for the phone at the same time, and it showed up on Thursday (1 day late). I ordered two Christmas presents on Wednesday and they showed up today.
This post was edited on 12/4/15 at 10:38 pm
Posted on 12/4/15 at 10:52 pm to guedeaux
Zappos interruptus: my wife ordered pants from Zappos. Didn't show after a few days. Called. They reversed the charge, sent a free pair, and both pair showed up within a few days. Both free. We never even asked for anything. Nice.
Posted on 12/4/15 at 10:55 pm to LSUAlum2001
This happened to me and I didn't wait a day. They sent me a replacement overnight. Ups should have geotracking so they'll know where it was dropped.
Posted on 12/4/15 at 11:15 pm to LSUAlum2001
Amazon is awesome about this stuff. They realize that people are POS and will steal packages, so if you've ordered something from them and not a third party, and it was stolen, they'll replace it. You can call, but you don't have to. Just log onto the site and eventually find a button that says "where's my stuff" or something like that. New delivery, no questions asked.
I know this because I had several packages stolen while I was out of town.
I know this because I had several packages stolen while I was out of town.
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