- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
0
Posted on 6/27/16 at 11:52 pm to tigerskin
First, because good restaurants attract more people who want to work there. People want to work for good, respected companies. Essentially, Chick fil A has more people to choose from when it comes to hiring people. It's like they get the first hundred picks in the draft.
Second, because they have a rule book (a guide) for running their restaurants. It's called a Restaurant Operations Systems Manual. It's a tried and true system for running a specific restaurant. In this case, a Chick fil A restaurant. It has policies and procedures for doing everything, from hiring and firing, storing food, cooking food, mopping the floor, which cleaning chemicals to use, doing inventory, dealing with emergencies, running the registers, closing duties, to cleaning the parking lot. If it happens in that restaurant, the correct way to do it is written down in that Operations Manual.
To sum up, good, respected restaurants attract more people who want to work for them, giving the restaurant more people to choose from. And consistent, efficient workers are a product of a good system.
I think you can see how these two things feed off each other. Really, you can't have one without the other.
Second, because they have a rule book (a guide) for running their restaurants. It's called a Restaurant Operations Systems Manual. It's a tried and true system for running a specific restaurant. In this case, a Chick fil A restaurant. It has policies and procedures for doing everything, from hiring and firing, storing food, cooking food, mopping the floor, which cleaning chemicals to use, doing inventory, dealing with emergencies, running the registers, closing duties, to cleaning the parking lot. If it happens in that restaurant, the correct way to do it is written down in that Operations Manual.
To sum up, good, respected restaurants attract more people who want to work for them, giving the restaurant more people to choose from. And consistent, efficient workers are a product of a good system.
I think you can see how these two things feed off each other. Really, you can't have one without the other.
Posted on 6/28/16 at 12:01 am to PapaPogey
quote:
How much does a store owner typically make?
No clue. But put it this way. I stopped at a CFA in a smaller area earlier in the year on a random Wednesday right before closing. Manager closed out the register after me and I caught a glance at the ticket. That register did $14k in sales that day.
Posted on 6/28/16 at 12:26 am to tigerskin
Because they have Sundays off.
Posted on 6/28/16 at 6:16 am to tigerskin
quote:
How does Chik Fil A have better more efficient workers? by tigerskin
They are efficient as frick, and it's always their pleasure...I like that shite. Place is always clean, and the food is always on point. The peach shake is the balls.
Posted on 6/28/16 at 6:27 am to tigerskin
Props to OP for laying a fantastic ban trap.
Posted on 6/28/16 at 6:42 am to iamAG
quote:
iamAG
Like, thanks.
Posted on 6/28/16 at 6:44 am to Bad Medicine
quote:
Canes and chickfila are by far the best. It's because they actually give a crap about their employees and who they hire
If only a burger place could adopt this model...
Posted on 6/28/16 at 6:52 am to Corch Urban Myers
quote:
If only a burger place could adopt this model...
Whataburger seems to be on their way.
Posted on 6/28/16 at 6:55 am to tigerskin
There was a short film about a cafeteria worker in UT-Austin who was the best at fullfilling orders. He'd stand in the line and get your order to the kitchen prep as fast as possible.
Posted on 6/28/16 at 7:05 am to Bestbank Tiger
quote:
believe so. But they also provide education assistance. That draws people who want something more out of their career than working the fry station.
Actually they pay less than McDonalds. McD has one of the highest pay rates in the business.
CFA is apparently pretty selective in their hiring practices. It shows. And it's not a black/white thing. They just don't hire bad people.
Posted on 6/28/16 at 7:10 am to TigerGM
quote:
Overall service is slow.
80-90% of the time I have my food before the receipt has even been printed
Posted on 6/28/16 at 7:10 am to elprez00
They have high expectations and you either meet them or your gone. Lots of future employers like to hire people who worked at Chik Fil A in the past
Posted on 6/28/16 at 7:13 am to Box Geauxrilla
And it's positive in there. Everyone enjoys their job. Managers keep on them so the same good workers don't get abused. Slackers are weeded out. Everyone does their share of the work. They encourage a fun and positive and friendly environment.
Works like a fricking boss too. I love stopping there.
Works like a fricking boss too. I love stopping there.
Posted on 6/28/16 at 7:17 am to Corch Urban Myers
quote:
If only a burger place could adopt this model...
In N Out is pretty much there.
Posted on 6/28/16 at 7:18 am to tigerskin
There are some interesting answers in here...but the company's philosophy seems to be what really makes Chik Fil A stand out. They want their employees to keep a clean store, be courteous, kind and helpful when facing customers. It helps that the company offers help to it's employees, too.
Every time I've been in CFA, I've been really happy with my service and the people inside dealing with customers. The cashiers aren't messy-dressed hood rats or trailer trash mouthbreathers, the managers are always around trying to help and it's just a good operation they have going.
Other decent examples of the CFA-employee model are Costco and Target.
Oh, and the app is awesome. Well done, CFA.
Every time I've been in CFA, I've been really happy with my service and the people inside dealing with customers. The cashiers aren't messy-dressed hood rats or trailer trash mouthbreathers, the managers are always around trying to help and it's just a good operation they have going.
Other decent examples of the CFA-employee model are Costco and Target.
Oh, and the app is awesome. Well done, CFA.
This post was edited on 6/28/16 at 7:21 am
Posted on 6/28/16 at 7:20 am to tigerskin
quote:
Do they get shite for screening out the "slower" workers?
I have never in my life seen a fast food line go so fast.
The technicality missing in this thread is the difference between a Burger King / McDonald's "Franchisee" and a Chick-fil-A "Operator."
Franchises are usually owned by an investor. Said investor may own 3 to 7 stores, has an office off-site and is seldom at the restaurant. He is an investor. His investment into equipment / labor is his decision.
An "Operator" has one store (a few older ones have 2 or 3). He has virtually no investment ($5,000). The company actually owns every store, every location, every piece of restaurant equipment. The operator, in many cases, is at the store many hours each day, particularly rush hours. Some have excellent managers ($70k/year), so they've positioned themselves to be away from the store more often.
Corporate and the Operator split the net 50/50. Hence, the operator usually makes $150k - $400k / year / store. Remember, only $5k invested by operator. The relationship may be terminated by Corporate at any time for any reason. This was the original contract written on a napkin by the founder, Truett Cathy, in the 50's? (maybe 60's). Its basis is still in use today.
When the Operator retires, he owns nothing; unlike a franchise, which the owner can then sell.
The work-at-CFA to get a store was the way for a long time. And there certainly is favorability towards family members of successful operators. However, the pool of applicants for stores today is so great, CFA can choose to be very, very picky.
If I recall, CFA is now opening about 120 stores / year. Everything corporate does is cash, no debt. Sales have increased from 2 billion /year several years ago to 4.5 B / year.
This post was edited on 6/29/16 at 8:12 am
Posted on 6/28/16 at 7:22 am to tigerskin
It's because Chick Fil A actually hires people who want to be there. It's the same with Trader Joes. You talk to anyone who has hired at Trader Joes and you have to have like 3-5 interviews.... to work at a grocery store.
Weeds out a lot of people and boosts overall morale.
Weeds out a lot of people and boosts overall morale.
Posted on 6/28/16 at 7:35 am to tigerskin
quote:Because culture>>>>>>>>culcha'
How does Chik Fil A have better more efficient workers?
Posted on 6/28/16 at 7:38 am to tigerskin
quote:
How does Chik Fil A have better more efficient workers?
I dont know if they are more efficient, they always have twice the amount of employees as any other similar restaurant. That and the owners have to be there, so boss is always lurking and you better stay busy
Page 4 of 7
Popular
Back to top
Follow TigerDroppings for LSU Football News