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How do I get an Amazon refund?

Posted on 6/27/16 at 9:59 pm
Posted by PrivatePublic
Member since Nov 2012
17848 posts
Posted on 6/27/16 at 9:59 pm
Paid a few bucks extra for one-day shipping on a desperately needed item. Item is not arriving until tomorrow which is the same as standard 2-day. Not returning the item because I need it bad, so is there a way to get the extra money I paid back?
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
84835 posts
Posted on 6/27/16 at 10:00 pm to
Just tell them. They have the best customer service on the planet

Posted by lsunurse
Member since Dec 2005
129146 posts
Posted on 6/27/16 at 10:01 pm to
Did you even try contacting them first before starting this thread?


Please tell me you at least did that.
Posted by Bunta
Member since Oct 2007
12706 posts
Posted on 6/27/16 at 10:01 pm to
Here's a novel idea, try contacting their customer support.
This post was edited on 6/27/16 at 10:03 pm
Posted by burdman
Louisiana
Member since Aug 2007
22814 posts
Posted on 6/27/16 at 10:02 pm to
eta: never mind. you're probably out of luck
This post was edited on 6/27/16 at 10:05 pm
Posted by C
Houston
Member since Dec 2007
28293 posts
Posted on 6/27/16 at 10:02 pm to
Mail them a letter describing the incident. Be sure to include a self adressed stamped envelope inside so they can write you a check to deposit with your local bank. Expect 8-12 weeks for it to process. Truly an amazing cutting edge company!!
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
84835 posts
Posted on 6/27/16 at 10:04 pm to
Posted by ell_13
Member since Apr 2013
88412 posts
Posted on 6/27/16 at 10:04 pm to
What was the item?
Posted by TIGERBAIT2020
The Red Zone
Member since Aug 2004
802 posts
Posted on 6/27/16 at 10:04 pm to
You dont get a refund.

If you have Prime , they give you a months membership credit every time you report a package is late.
Posted by tiger114
Fairhope, AL
Member since Sep 2009
5235 posts
Posted on 6/27/16 at 10:07 pm to
Just go to the store and buy a small thing of toilet paper.
Posted by Box Geauxrilla
Member since Jun 2013
19221 posts
Posted on 6/27/16 at 10:09 pm to
For fricks sake, all you gotta do is get your boyfriend to call and complain.
Posted by Hammertime
Will trade dowsing rod for titties
Member since Jan 2012
43031 posts
Posted on 6/27/16 at 10:13 pm to
You can chat online with them. The will refund you the shipping
Posted by Niklaus Mikaelson
New Orleans
Member since Jun 2016
84 posts
Posted on 6/27/16 at 11:04 pm to
Seriously their customer service is top tier. One time I had to return a SSD. So I took it to UPS. They refunded my AmEx as soon as they saw that it had been shipped. I thought it was pretty cool that I got my money back before the package even left the UPS facility.
Posted by The Pirate King
Pangu
Member since May 2014
69667 posts
Posted on 6/27/16 at 11:06 pm to
quote:

They have the best customer service on the planet


For the buyer, not for the seller. Awful seller "support"
Posted by AUbagman
LA
Member since Jun 2014
11182 posts
Posted on 6/27/16 at 11:06 pm to
I love when my prime stuff arrives on day 3 - Amazon always refunds the purchase price. Best customer service ever.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76146 posts
Posted on 6/28/16 at 6:05 am to
Go directly to Brazil?

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