Started By
Message

re: Homeowners of the OT: Home warranties

Posted on 4/4/24 at 1:42 pm to
Posted by Maytheporkbewithyou
Member since Aug 2016
12645 posts
Posted on 4/4/24 at 1:42 pm to
I bought my first home 20 years ago and the home warranty came with it.

I tried to use it 3 different times. Once on a plumbing issue (hose calcified to washing machine water valve), and AC problem, and a dishwasher. They told me that the warranty didn't cover that every time.

Easy choice for me to not renew.
Posted by Shotgun Willie
Member since Apr 2016
3784 posts
Posted on 4/4/24 at 2:12 pm to
When we first moved into our home here in KC we had a warranty paid for by our realtor for a year with Home Warranty of America. The first few years it was good, had a couple of issues and was able to get someone out quickly. The past few years it was harder and harder to get them to send a "qualified" person out to work on the issue. Usually some fly by night outfit. I ended up just cancelling this past year after dealing with the idiots.
Posted by SpotCheckBilly
Member since May 2020
6536 posts
Posted on 4/4/24 at 2:13 pm to
quote:

My parents had AHS and used it at least once a year. Mostly appliances. If your AC blows in summer you will want it


We had AHS. They had to replace a compressor on one of the units one year, and they did. It was, however, a week before they came out, and then it took him a few more days to get it replaced.
Posted by TheWalrus
Member since Dec 2012
40669 posts
Posted on 4/4/24 at 2:21 pm to
Usually worth getting one for a year from the seller but after that not worth anything. Essentially protecting you from a lemon.
Posted by TigerDeacon
West Monroe, LA
Member since Sep 2003
29334 posts
Posted on 4/4/24 at 2:45 pm to
quote:

I just recently purchased my first home. It’s definitely a starter home but I’m very satisfied with it and excited to make it my own. It was built in 1950 so it’s an older house.


My advice would have been to have the seller provide a home warranty as part of the negotiation. If they used a realtor to sell the house and the realtor ordered the home warranty then the realtor would have received some sort of commission on it (at least they used to). I generally recommend people get them on older homes. I will say I don't see as many ordered at closing like I used to but these are weird times in the housing market.

My personal experience, for every house I've bought that wasn't brand new I've gotten a home warrant. On my first house, the AC started going out and when the warranty repairman came he told me he could fix it that time but be sure to renew the policy for the following year because it wouldn't last another summer. He was right and I got a new unit out of it.

On my latest house, the year expired without a claim so we didn't renew it.

Like any warranty, the home warranty company usually wins. The likelihood of repairs costing more than the warranty is slim. It's just like any other insurance policy. You pay it not expecting to get your money back but hope that it is there in case you have need it for major repairs.
Posted by BobABooey
Parts Unknown
Member since Oct 2004
14307 posts
Posted on 4/4/24 at 2:51 pm to
The inspector at the last house we bought told the seller the water heater in the attic above the garage was in an emergency condition and needed to be fixed/replaced immediately, whether the house sold or not. The homeowner called AHS, their warranty company and the guy who looked at it said it was fine - just surface rust.

Fast forward and less than a week after closing, the water heater blew, damaging the attic and garage drywall. We also used AHS so we called them. The guy they sent out said they wouldn’t do anything since the heater was in such bad shape when it was inspected before closing. Our realtor raised holy hell and threatened AHS would never sell another policy for houses she sold and AHS agreed to buy us a new water heater.

Don’t waste your money.
Posted by Tortious
ATX
Member since Nov 2010
5141 posts
Posted on 4/4/24 at 3:20 pm to
I think they are great when purchasing, but after that highly factually specific and you need to read the terms closely. For example, mine had a clause that to had to get A/C inspected each spring/fall or warranty was void. That said I rode mine until my A/C went out because I knew it was dying and got all new inside guts (outside unit still same). Some have reimbursement limits too and they will come out and pop you each time for the service charge and do the least expensive repair even if it takes a couple of times to finally fix it. Had to have them come out like 3-4 times to where they finally said frick it and replaced my A/C. All told cost me a couple of hundred but way less than I would've. Cancelled it after that though.
Posted by llfshoals
Member since Nov 2010
15500 posts
Posted on 4/4/24 at 3:31 pm to
I’m a realtor. I rarely suggest getting a home warranty, but if the seller is doing repairs requested as part of the purchase, I suggest getting one.

Unless it’s a VA or FHA loan I always recommend getting a contractor you choose to give you an estimate and get a check cut from sellers proceeds at closing to cover it. You only have to try and get someone else’s contractor back twice to figure out why (you might accidentally get it to happen once).

I’m not a big fan of the home warranty at all, but in some situations I like my clients having at least some protection for things going wrong the first year.
Posted by papasmurf1269
Hells Pass
Member since Apr 2005
20909 posts
Posted on 4/4/24 at 3:31 pm to
American home shield sucks.They send out the sketchiest of the sketchiest contractors that half arse do shite.

I got my American home shield when I bought my house and it was pretty damn terrible
Posted by bbvdd
Memphis, TN
Member since Jun 2009
25046 posts
Posted on 4/4/24 at 3:32 pm to
quote:

If your AC blows in summer you will want it


Yes, they will most likely have the A/C fixed in time for fall...

if you're lucky.
Posted by pelicanpride
Houston
Member since Oct 2007
1299 posts
Posted on 4/4/24 at 3:38 pm to
I assume it’s just like any other insurance. Companies offer it because they will come out ahead in the long run. So just like any other insurance, if you can afford to self-insure, you should. If it’s going to cause you significant financial strain if your water heater goes out, maybe you want the insurance. Just know that on a long enough timeline you lose money on it.
Posted by PUB
New Orleans
Member since Sep 2017
18286 posts
Posted on 4/4/24 at 3:45 pm to
AHS has followed the LA Homeowners insurance pattern. More than doubled in a few years.
Posted by Hangover Haven
Metry
Member since Oct 2013
26668 posts
Posted on 4/4/24 at 3:47 pm to
I had one with the first house I purchased, and my AC condenser unit went out. I had to use their people, I had a $500 dollar deductible, and I had to use the product that was part of their recommendations.

It sucked..
Posted by Adam4848
LA
Member since Apr 2006
18993 posts
Posted on 4/4/24 at 4:41 pm to
Think to yourself, if something goes out are you going to want to wait 2-3 weeks to get some guy who just smoked crack in his honda accord to check on it and order parts when you could instead save up on your own and replace quicker?
Posted by Thracken13
Aft Cargo Hold of Serenity
Member since Feb 2010
16069 posts
Posted on 4/4/24 at 4:43 pm to
I got one through 2-10 home warranty on our house - we just hit our 1st year, and it is an early 60's house. have used it one time on our AC last summer, and for the 100 bucks out of pocket it was great.

for me, it is worth getting the premium version just to cover the washer and dryer.
Posted by bountyhunter
North of Houston a bit
Member since Mar 2012
6339 posts
Posted on 4/4/24 at 5:14 pm to
If the seller pays for it, by all means get it. I had a positive experience and a negative with ours. Hot water heater was replaced with it in 2016, saved a few grand. We renewed it twice and tried to use it on the AC repair in 2018 (compressor, freon, and line repair) but they cited neglect on our part for not noticing the leak to save the compressor. We did not renew.

They've also gotten a lot trickier with escape clauses in repairs over the last several years, to the point they really aren't worth it. If you can think of a reason why a problem happens, they probably have a clause in the agreement stating exactly that reason why they won't pay for it.
This post was edited on 4/4/24 at 5:18 pm
first pageprev pagePage 2 of 2Next pagelast page
refresh

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram