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Error order, they want me to return. WWTOTD

Posted on 8/10/17 at 12:06 pm
Posted by Ajo Devil
Tempe, AZ
Member since Sep 2006
2428 posts
Posted on 8/10/17 at 12:06 pm
I ordered one red and white practice hockey jersey for my son. The package arrived containing four black jerseys. Initial reaction was SCORE, since my kid don't care about color. I emailed them saying do you want me to return them - hoping they would just say go ahead and keep them. They replied today with a free return label saying "so you may send back the wrong jerseys that we sent and will be happy to exchange them for the one you ordered"

At this point, What Would The OT Do?
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
104470 posts
Posted on 8/10/17 at 12:07 pm to
Return them, obviously.
Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34932 posts
Posted on 8/10/17 at 12:07 pm to
Tell my kid to play football like a good southern boy should
Posted by ugasickem
Allatoona
Member since Nov 2010
12464 posts
Posted on 8/10/17 at 12:08 pm to
I'd do the right thing
Posted by JetsetNuggs
Member since Jun 2014
15614 posts
Posted on 8/10/17 at 12:08 pm to
quote:

At this point, What Would The OT Do?


Send them back and choose the path of not being a free loader.

The company is apparently handling things well, so I wouldn't try to screw them because of a mistake.
Posted by beerJeep
Louisiana
Member since Nov 2016
39241 posts
Posted on 8/10/17 at 12:08 pm to
Send them back one
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 8/10/17 at 12:08 pm to
Is this even a question? Return them, dumbass.
Posted by UGATiger26
Jacksonville, FL
Member since Dec 2009
9128 posts
Posted on 8/10/17 at 12:09 pm to
quote:

Initial reaction was SCORE, since my kid don't care about color.


Then keep them.

quote:

They replied today with a free return label saying "so you may send back the wrong jerseys that we sent and will be happy to exchange them for the one you ordered"


Sounds like they're saying "Our bad, but you can keep the 3 extra jerseys if you want. But if you want your original order, we want our 4 jerseys back."
Posted by BamaCoaster
God's Gulf
Member since Apr 2016
7401 posts
Posted on 8/10/17 at 12:09 pm to
WTF kind of question is this?

As Crosby, Stills, and Nash said, "Teach your children well".
Posted by Jeaux Cool
Frisco via NELA
Member since Sep 2015
1751 posts
Posted on 8/10/17 at 12:09 pm to
Use common sense here. Why would you not return them?
Posted by SeeeeK
some where
Member since Sep 2012
30767 posts
Posted on 8/10/17 at 12:11 pm to
If your son didn't care, why the hell would you send them an email????

Since you already contacted them, and they want them back, send the shite back.

Had you not made contact, the shite is yours.
Posted by BHM
Member since Jun 2012
4115 posts
Posted on 8/10/17 at 12:14 pm to
Being that you are asking the question says that you know what you should do. You should use this as a teaching moment to teach your son what to do the right thing. But you know that right?

What you are wanting is enough posters to tell you to keep the four shirts to make yourself feel better about doing it.
Posted by tigersownall
Thibodaux
Member since Sep 2011
17206 posts
Posted on 8/10/17 at 12:18 pm to
How much money are we taking here
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76175 posts
Posted on 8/10/17 at 12:20 pm to
quote:

I ordered one red and white practice hockey jersey for my son.
The package arrived containing four black jerseys.
Black and Hockey do not go together.

Send them back.
Posted by BrohemAlem11
Ratchet City, LA
Member since Oct 2014
13918 posts
Posted on 8/10/17 at 12:21 pm to
quote:

At this point, What Would The OT Do?



Ballers don't need freebies.
Posted by Sparkplug#1
Member since May 2013
7352 posts
Posted on 8/10/17 at 12:21 pm to
Tel them to send your red one first and if it doesn't arrive by tomorrow you're going to have to charge them a restocking fee for the other four.
This post was edited on 8/10/17 at 12:31 pm
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
23353 posts
Posted on 8/10/17 at 12:23 pm to
I'd send two of them back and tell them not worry about sending me my original order.
Posted by Ajo Devil
Tempe, AZ
Member since Sep 2006
2428 posts
Posted on 8/10/17 at 12:23 pm to
Well my initial hope was, their point of view was it wasn't worth the time and effort of me returning 4 practice jerseys and them resending 1. And then they sent the nebulous email making it seem like I was unhappy with the color, and so they'll do a swap.

I'm going to reply one more time clearly saying I'll be happy to leave things as they are, but if they really need the 4 back for inventory control purposes or whatever, then I'll return them.
Posted by SUB
Silver Tier TD Premium
Member since Jan 2009
26319 posts
Posted on 8/10/17 at 12:24 pm to
Go to Goodwill and buy 4 crappy jerseys and return those, then they'll send you a red jersey and you get to keep the other jerseys.
Posted by phutureisyic
New Orleans
Member since Aug 2016
3619 posts
Posted on 8/10/17 at 12:31 pm to
No need to be a dick over 2 jerseys that cost no more than $30. Return them and who knows, they may give you voucher with a percentage off your next purchase.
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