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Eatel vs Cox for Internet

Posted on 6/26/17 at 3:06 pm
Posted by Pippi
Member since Mar 2017
11 posts
Posted on 6/26/17 at 3:06 pm
With Eatel now offering internet services in EBR... has anyone ever switched from Cox to Eatel? Paying top dollar for cox internet but having some issues with buffering lately (kept happening during LSU games )
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
35014 posts
Posted on 6/26/17 at 3:07 pm to
I like Cox.
Posted by TheSlizzardKing
70115
Member since Oct 2010
470 posts
Posted on 6/26/17 at 3:09 pm to
Cox fricking sucks. I pay $190 a month for TV internet that works half the time.
Posted by touchdownjeebus
Member since Sep 2010
24833 posts
Posted on 6/26/17 at 3:12 pm to
Dump your TV package and get something like PlayStationVue or Sling.
Posted by Lord_Ford
Louisiana
Member since Jun 2016
3993 posts
Posted on 6/26/17 at 3:13 pm to
quote:

Cox fricking sucks. I pay $190 a month for TV internet that works half the time


This.
Posted by MorbidTheClown
Baton Rouge
Member since Jan 2015
65687 posts
Posted on 6/26/17 at 3:14 pm to
I have Eatel's gigabit service. No complaints. Just have to make sure the devices you're using can take advantage of the speed.
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17130 posts
Posted on 6/26/17 at 3:15 pm to
I have Eatel in Ascension.

If they have installed fiber in your neighborhood like they have in all of ascension... Pull the trigger

But it seems they are more than likely reselling Cox coax or ATT DSL to you. In that case, pass unless the price is appreciably better
This post was edited on 6/26/17 at 3:16 pm
Posted by Pippi
Member since Mar 2017
11 posts
Posted on 6/26/17 at 3:16 pm to
we only have internet. All we do is stream which is why we pay for the top package... we haven't had any consistent issues until about 3 weeks ago. Now it seems like anytime we stream anything there is some type of buffering that occurs. When you call customer service they have you go to a website to test your download and upload speed and then brag that you are getting better numbers then what you are paying for.

Asked the customer service rep "if the numbers are so good then why do we keep having buffering issues?" To which his response we something to the effect of "I don't know but it isn't your internet"
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17130 posts
Posted on 6/26/17 at 3:21 pm to
quote:

Asked the customer service rep "if the numbers are so good then why do we keep having buffering issues?" To which his response we something to the effect of "I don't know but it isn't your internet"


Restart your wifi router and streaming device

If you know your way around command prompt, you can see if there are lags connecting to netflix by running trace routes from a laptop directly connected to the Cox modem

But I'd contend this is more than likely an issue with your router and its connection to your streaming device


FYI, I have a Firestick that since the recent upgrade, buffers at an unusable rate. I restart my router and FS which solves the problem.
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17130 posts
Posted on 6/26/17 at 3:21 pm to
I think Netflix still has their "Is my ISP throttling my connection tool" when you launch their app on a desktop
Posted by Pippi
Member since Mar 2017
11 posts
Posted on 6/26/17 at 3:26 pm to
That is helpful! We have two smart TVs that have been having the issues but figured it was the internet since one is hard wired but the other streams wirelessly. Both are sony TVs so they get updates at the same time.
Posted by Snipe
Member since Nov 2015
10898 posts
Posted on 6/26/17 at 3:27 pm to
quote:

I like Cox.


NB4

Gheeeeeeeyyyy
Posted by MorbidTheClown
Baton Rouge
Member since Jan 2015
65687 posts
Posted on 6/26/17 at 3:30 pm to
quote:

one is hard wired but the other streams wirelessly. Both are sony TVs so they get updates at the same time.


yeah, i have a Sony. I just ran a cable from the router to the tv and hard wired it.
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