Cox sucks

What kind of building? Go cut the Cox line so the whole thing is out. That’ll speed up the response time.

Have you tired turning it off and back on again?

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Even the tech support employee said she'd never heard of that kind of wait time.

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She was just saying what you wanted to hear.

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Are they going to remove a week's worth of charges off my bill? Doubt it.

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Actually they likely will if you ask.

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I have had 0 issues with cox in 10 years.

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If true, you’re the luckiest man in America.

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Have you tired turning it off and back on again?

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It's a P.I.C.N.I.C. (Problem in chair not in computer)

There is not much you can do..Tell them you want your bill prorated for the time you were out of internet..
I have ATT and have had minor issues..nothing more than a few hours over 5 years.

Yep, thankfully I have a choice of them or Eatel.

Love me some Eatel LightWave

I switched to Direct TV in August because Cox kept going up. I was paying $315 for Cable, internet and a landline, now I am paying $150.

I'd rather have Cox, but the reasons are not worth what I was paying.

There was a period where I had trouble with Cox, but any service you use isn't going to be perfect..

If anyone looks into Direct TV, don't believe them if they tell you weather will unlikely affect your connection. If a thunderstorm comes through, it is going out. That is one of the first things I asked about and the guy told me some bullshite about how when AT&T bought them, they launched another satellite to help with connection and that there is a 99% connection rate... Just know that there will be times it will go out for a little while.

I'm paying for 150 Mbps and getting 180 - 200. No downtime. Works great for me. Get a new modem.