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re: Compensation for a busted rental car reservation?

Posted on 9/1/25 at 12:21 pm to
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 12:21 pm to
The exact thing I thought when I got to the window.
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 12:22 pm to
quote:

What company?


National
Posted by VolsOut4Harambe
Atlanta, GA
Member since Sep 2017
13434 posts
Posted on 9/1/25 at 12:55 pm to
You could've taken the Amtrak Crescent northbound for a fraction of what you paid for your Uber.

Gainesville, Toccoa, Clemson are the stops after Atlanta; train leaves ATL at 11:30 PM.
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 1:01 pm to
quote:

You could've taken the Amtrak Crescent northbound for a fraction of what you paid for your Uber. Gainesville, Toccoa, Clemson are the stops after Atlanta; train leaves ATL at 11:30 PM.


Our flight didn’t get in until 1, and we also had a hotel reservation to think about. The uber was only $96, it’s more the aggravation of it all.

It was pandemonium in the rental car center as I was far from the only person who got screwed. There was a lot of people in the same predicament.
Posted by brass2mouth
NOLA
Member since Jul 2007
20387 posts
Posted on 9/1/25 at 1:09 pm to
quote:

nothing else, I’d like to be compensated for the uber ride.


Posted by LSUFanHouston
NOLA
Member since Jul 2009
40129 posts
Posted on 9/1/25 at 1:21 pm to
I’m really surprised that no company has been able to disrupt the rental car industry
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
68469 posts
Posted on 9/1/25 at 1:26 pm to

This is all kinda suspicious lol
Posted by Red Drum
Coast
Member since Sep 2007
1885 posts
Posted on 9/1/25 at 1:46 pm to
quote:

Get on their social media pages and start writing about how horrible the experience was... they all have customer service people monitoring their social media.


What if I told you most of the companies are all owned by the same mother company/PE firm... bad press for one doesn't hurt profit for the whole.

They don't guarantee a car and it's bullshite. Same for rental trucks. I booked one for the day I was moving out of a place and I show up, nothing available. It's a fricking racket.
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 2:00 pm to
quote:

This is all kinda suspicious lol


Huh? What part of what I’ve said doesn’t square? It’s not like what I’ve said is all that extraordinary….
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 2:02 pm to
quote:

What if I told you most of the companies are all owned by the same mother company/PE firm... bad press for one doesn't hurt profit for the whole.


lol, funny you say that, my buddy told me the same thing when we ubering to the hotel. Enterprise which we ended up renting from has the same owner as national.
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
113774 posts
Posted on 9/1/25 at 2:15 pm to
What if I told you I've gotten satisfactory results from multiple companies through their social media pages? Say whatever you want but it's worked for me several times.
Posted by AndyJ
Member since Jul 2008
3421 posts
Posted on 9/1/25 at 2:17 pm to
This has happened to me twice in Atlanta. And the women “helping” were exactly what you expect from Atlanta women
Posted by TJG210
New Orleans
Member since Aug 2006
29172 posts
Posted on 9/1/25 at 2:30 pm to
quote:

And the women “helping” were exactly what you expect from Atlanta women


That was my experience which made it even more infuriating.
Posted by Red Stick Tigress
Tiger Stadium
Member since Nov 2005
19916 posts
Posted on 9/1/25 at 2:35 pm to
You should report the Uber driver's unsafe driving and dispute the charge.
This post was edited on 9/1/25 at 2:37 pm
Posted by LSUSkip
Central, LA
Member since Jul 2012
24717 posts
Posted on 9/1/25 at 2:37 pm to
Yes. You had a reservation and the company didn't fulfill it.
Posted by H2O Tiger
Delta Sky Club
Member since May 2021
7354 posts
Posted on 9/1/25 at 2:46 pm to
Email me and I'll write about it.

atxjetsetter@gmail (dot) com
Posted by nuwaydawg
Member since Nov 2007
2110 posts
Posted on 9/1/25 at 4:11 pm to
I had to replace an oxygen sensor on my Tundra under warranty.

Mechanic broke it. They told me it would take a day to get the part, but they would pay for a rental from Enterprise to get me home.

I fought that piece of shite Geo Metro for 20 miles with a severely bad ball joint. Extremely unsafe but I wanted to get home.

This is what Enterprise potentially exposed me to.



This car was no way safe or roadworthy.

Just wanted to add when I was leaving to walk to the dealership, they had a salesman in a sportcoat and slacks vacuuming to get it ready for the next rental, after I told them it was unsafe.

This post was edited on 9/1/25 at 4:22 pm
Posted by Chucktown_Badger
The banks of the Ashley River
Member since May 2013
35728 posts
Posted on 9/1/25 at 4:22 pm to
I’ve had this happen. Trying to get out of Key West during a tropical storm and our flight was canceled. Able to make the reservation but no cars when we got there. Had to pay $400 for an uber to Miami.
Posted by AUFANATL
Member since Dec 2007
5002 posts
Posted on 9/1/25 at 4:34 pm to
quote:

We flew into Atlanta late Friday night


That was your mistake. Flying in late on a Friday night and expecting the rental car companies to still have cars on the lot is playing russian roulette.

Get there early in the day or prepare to spend the night close by and grab a car in the morning. Late arrival + a planned long drive is asking for trouble and the rental companies DNGAF anymore.

Posted by Saint Alfonzo
Member since Jan 2019
27769 posts
Posted on 9/1/25 at 5:06 pm to
My plane was delayed and I was late arriving to Minneapolis. The counter for the rental car company I had a reservation with was empty as the employee gave away all the cars they had and bounced to the crib. The other rental car company had one car left, and that's how I ended up driving a Toyota Yaris around bumfrick Minnesota for a week.
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