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Started By
Message
Best Buy Salesperson Refused To "Showroom" For Me
Posted on 5/3/18 at 8:16 pm
Posted on 5/3/18 at 8:16 pm
I need a new cell phone and the Nokia 6.1 was just released. I checked online to see if Best Buy had any in stock, they did, so I went over there to check it out in person to decide if I wanted to buy it.
Get over there and I don't see one on display anywhere, so I asked the Salesperson, who approached me to see if I needed anything, if they had any in stock. She checked on a tablet she had on her and said they did, then asked if I was purchasing. I told her that I may be purchasing but that I'd actually like to see the phone and hold it to see if I liked it. She made a face and told me they don't have one on display and that she couldn't open one to "showroom" for me. I told her that the phone is new and that I'd like to see it in person to compare with other phones I'm considering. She refused.
Is this a new policy or was she just an idiot? I've never bought a phone sight unseen before. I'm going to have this device for 1+ yrs, so didn't think it was unreasonable to request to see one before purchasing.
Get over there and I don't see one on display anywhere, so I asked the Salesperson, who approached me to see if I needed anything, if they had any in stock. She checked on a tablet she had on her and said they did, then asked if I was purchasing. I told her that I may be purchasing but that I'd actually like to see the phone and hold it to see if I liked it. She made a face and told me they don't have one on display and that she couldn't open one to "showroom" for me. I told her that the phone is new and that I'd like to see it in person to compare with other phones I'm considering. She refused.
Is this a new policy or was she just an idiot? I've never bought a phone sight unseen before. I'm going to have this device for 1+ yrs, so didn't think it was unreasonable to request to see one before purchasing.
35
Posted on 5/3/18 at 8:18 pm to SirSaintly
Chill dude. Sounds like they just don't have one on display yet.
Posted on 5/3/18 at 8:18 pm to SirSaintly
Thank you for purchasing Nokia. I dumped my college savings into Nokia back in 2005 when I found out I’d be on a football scholarship. It was $32/share at the time.
It closed today at $5.89.
It closed today at $5.89.
This post was edited on 5/3/18 at 8:19 pm
Posted on 5/3/18 at 8:18 pm to SirSaintly
Are you an idiot? They can’t just take it out of the box. They get phones from the vendor for that purpose but the display model obviously isn’t at the store. You sound like a huge a-hole
Posted on 5/3/18 at 8:18 pm to SirSaintly
Legit time to ask for a manager. Seems like a reasonable request.
Posted on 5/3/18 at 8:19 pm to SirSaintly
It's not a policy. I'd have opened one for you.
They'll probably get a live demo in the next couple days.
Where was this?
They'll probably get a live demo in the next couple days.
Where was this?
Posted on 5/3/18 at 8:19 pm to SirSaintly
You should have escalated to the 18 year old manager that doesn’t give a shite
Posted on 5/3/18 at 8:19 pm to DCtiger1
quote:
Are you an idiot? They can’t just take it out of the box. They get phones from the vendor for that purpose but the display model obviously isn’t at the store. You sound like a huge a-hole
You need psychiatric help.
Posted on 5/3/18 at 8:20 pm to DCtiger1
quote:
Are you an idiot? They can’t just take it out of the box. They get phones from the vendor for that purpose but the display model obviously isn’t at the store. You sound like a huge a-hole
Nah, they can do whatever they want. The only time I wouldnt open one was if it was vacuum sealed.
Posted on 5/3/18 at 8:20 pm to DCtiger1
quote:sure they can
They can’t just take it out of the box.
Posted on 5/3/18 at 8:20 pm to SirSaintly
try circuit city
Posted on 5/3/18 at 8:21 pm to SirSaintly
quote:
Nokia 6.1
Sugar Bowl
Posted on 5/3/18 at 8:21 pm to SirSaintly
They probably didn't have one to put on display and they were told not to take them out to show customers. I wouldn't be mad at her, if you are going to be pissed, be pissed at the manager, but either way, was best buy the only location they had them?
Posted on 5/3/18 at 8:21 pm to SirSaintly
quote:
Nokia 6.1 was just released
Never buy the "first" anything.
Wait until the bugs are worked out. Let the groupies suffer for your benefit.
Posted on 5/3/18 at 8:22 pm to kengel2
quote:
Where was this?
Dallas area
Posted on 5/3/18 at 8:22 pm to Kafka
quote:Tuscaloosa had stock in them too
circuit city
Posted on 5/3/18 at 8:22 pm to SirSaintly
Nice Subtle brag to have the means to buy a new cell phone 
Posted on 5/3/18 at 8:23 pm to tigerbaittrick
quote:
Chill dude. Sounds like they just don't have one on display yet.
I was calm. Just found it weird that I wasn't allowed to even look at one in person.
Posted on 5/3/18 at 8:23 pm to starsandstripes
Okay cupcake. Bunch of entitled assholes
Posted on 5/3/18 at 8:24 pm to SirSaintly
That dumbass should’ve opened one. Who cares. One phone isn’t going to hurt their business. It would probably sell more. If they didn’t have a display, then you make one. Otherwise their website shouldn’t say they have them in stock.
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