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Started By
Message
re: B&H Photo finds a way to circumvent (for customer) LA sales tax changes
Posted on 8/31/20 at 1:53 pm to Obtuse1
Posted on 8/31/20 at 1:53 pm to Obtuse1
quote:
What is B&H?
Large camera and electronics store in NYC.
That has great customer service, very competitive prices, good reviews/comparison tools on their website, etc.
I've gotten my TVs and electronics from them for years. Great company.
2
Posted on 8/31/20 at 1:55 pm to CatfishJohn
I buy a lot of shite for work from B&H.
Only complaint is they take multiple weeks off at time for some bullshite Jewish holidays multiple times a year.
Only complaint is they take multiple weeks off at time for some bullshite Jewish holidays multiple times a year.
Posted on 8/31/20 at 2:09 pm to CatfishJohn
quote:
great customer service
Maybe they're changed in recent years...or maybe I'm just old and recall a different era. A buddy of mine, just back from a trip to NYC, I'm guessing the mid-90's...I mention I'm in the market for a video camera. He gives me a copy of a B&H catalog with the warning: "These guys aren't interested in sucking up to you for calling...they're abrupt." After waiting in the call queue, I get greeted with:
BH Guy: "What do you need?" (No hello, nothing).
Me: "Sony video camera...model 123XYZ."
BH Guy: "Tree fitty...(
) - you want it? I'm busy over heah." Me: "I'll let you know *CLICK* (BH guy hung up on me).
So much for customer service.
Posted on 8/31/20 at 2:20 pm to Ronaldo Burgundiaz
quote:
Only complaint is they take multiple weeks off at time for some bullshite Jewish holidays multiple times a year.
At first you think that they must be kidding. There is no way these nice Jewish people are missing out on this 2k burning a hole in my pocket. So you look online for the "backdoor". Nope. Call us on the 23rd or some shite.
I have to say that I admire the dedication.
Posted on 8/31/20 at 4:00 pm to TD422
quote:
Maybe they're changed in recent years...or maybe I'm just old and recall a different era. A buddy of mine, just back from a trip to NYC, I'm guessing the mid-90's...I mention I'm in the market for a video camera. He gives me a copy of a B&H catalog with the warning: "These guys aren't interested in sucking up to you for calling...they're abrupt." After waiting in the call queue, I get greeted with:
BH Guy: "What do you need?" (No hello, nothing).
Me: "Sony video camera...model 123XYZ."
BH Guy: "Tree fitty...( ) - you want it? I'm busy over heah."
Me: "I'll let you know *CLICK* (BH guy hung up on me).
So much for customer service.
I've returned a TV and a receiver to them at separate times and they were great
Posted on 8/31/20 at 4:29 pm to CatfishJohn
Maybe they've changed ownership? This was a long time ago. They had good prices back then, the only reason I didn't buy from them was because I found a discontinued model at a couldn't pass it up price. I had an idea going in of what to expect, so it didn't shock me...but it did surprise me. I dunno...humor me a little...Hey, how you doin'? How can I help ya's?
Posted on 8/31/20 at 5:25 pm to Will Cover
B&H’s product comments and ratings are generally trustworthy because they have a knowledgeable customer base. You aren’t going to see many reviews like “I got this for my kid for his bday!!!! He loves it!!!!”
Posted on 8/31/20 at 5:41 pm to Will Cover
They've had that card offer for a few years. They make back the tax rebate with a 29.99% interest rate.
Posted on 8/31/20 at 6:12 pm to TD422
quote:
Maybe they've changed ownership? This was a long time ago.
I don't think they changed ownership but when they started getting big online they made a shift to better customer service. They had to overcome the NYC camera shop stigma that people outside the Tri-state tended to have an issue with.
If you are a camera guy and ever go into the B&M store seek out Lenny, he is a short old white-haired guy and I don't know if he can take a picture even with a P&S but he has an encyclopedic knowledge of cameras and lenses. He has been there forever.
Posted on 8/31/20 at 6:33 pm to Will Cover
(no message)
This post was edited on 1/11/21 at 12:10 am
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