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Started By
Message
re: Are brick and mortar chain stores fricked once boomers can't stop at them anymore?
Posted on 4/15/19 at 11:12 am to Parmen
Posted on 4/15/19 at 11:12 am to Parmen
quote:
Supposedly already starting to hurt the chain restaurant industry like Applebees and Chilis....
I had an acquaintance that was a manager at the Piccadilly back in the heyday (late 70's thru early 90's). There were several management mistakes that led to their demise but he said one thing that killed them (that they could not control), was the average check per person started dropping like a rock. All the regular customers started to get old and ate less. Many of their regulars that used to come in with their kids were now showing up with no kids (they were grown) and splitting a meal with their spouse.
Demographics change and if you don't keep an eye on replacing your aging and dying customers then your company will eventually die.
PS. I still love the Piccadilly but have been maybe 5 times since the kids grew up.
0
Posted on 4/15/19 at 12:07 pm to TH03
quote:where in the south isn't that true?
pplebees and chilis are always packed. And it isnt boomers. Trashy 30s-50s lower middle class mostly.
The ones here are almost exclusively this. All black and Hispanic too.
Posted on 4/15/19 at 12:15 pm to 1999
quote:
never been in a pier 1 imports. what the hell do people buy there?
If Pier 1 goes out of business, it won't be strictly due to online shopping. Nothing they sell fits in with today's style. Last time I was in there, the entire place was "farmhouse" style. People are going for whites and neutrals, and leaning towards minimalist.
Posted on 4/15/19 at 12:23 pm to Parmen
I only step into a brick and mortar store for a few possible reasons:
1. I'm not really sure what I want/I have time to kill, so I want to browse
2. I want to try out different versions before I buy to decide which ones I really want
3. I want customer service to help recommend me possible solutions to solve my problem or help me decide which model or product will meet my needs and my budget
4. I need someone who will repair and service the product I'm looking to buy
5. The store sells a unique item that is not available online
6. The store has a better price than is available online, possibly due to shipping costs
7. I need it today, not 2 days or more from now
8. I want to pay in cash
Businesses who do not recognize why people chose to go into the store verses buying online tend to be the ones that are struggling to adapt to the market. Stores that focus on creating the experiences customers want from an in-person experience as well as those stores that create a viable digital platform that works in tandem with their physical locations (for purposes of service and shipping) are doing gangbusters right now. Stores need to adapt or die.
1. I'm not really sure what I want/I have time to kill, so I want to browse
2. I want to try out different versions before I buy to decide which ones I really want
3. I want customer service to help recommend me possible solutions to solve my problem or help me decide which model or product will meet my needs and my budget
4. I need someone who will repair and service the product I'm looking to buy
5. The store sells a unique item that is not available online
6. The store has a better price than is available online, possibly due to shipping costs
7. I need it today, not 2 days or more from now
8. I want to pay in cash
Businesses who do not recognize why people chose to go into the store verses buying online tend to be the ones that are struggling to adapt to the market. Stores that focus on creating the experiences customers want from an in-person experience as well as those stores that create a viable digital platform that works in tandem with their physical locations (for purposes of service and shipping) are doing gangbusters right now. Stores need to adapt or die.
This post was edited on 4/15/19 at 12:30 pm
Posted on 4/15/19 at 12:24 pm to LouisianaLady
I don't see how they've stayed in business this long.
I just ordered online with free next day shipping, hopeful one day Baton Rouge will be in a 2 hour/20 minute delivery area. I don't have anything against a physical location, but if I can plan ahead and pay less I always will. Business need to adapt, competition is good for the consumer.
quote:
7. I need it today, not 2 days or more from now
I just ordered online with free next day shipping, hopeful one day Baton Rouge will be in a 2 hour/20 minute delivery area. I don't have anything against a physical location, but if I can plan ahead and pay less I always will. Business need to adapt, competition is good for the consumer.
This post was edited on 4/15/19 at 12:30 pm
Posted on 4/15/19 at 12:27 pm to OysterPoBoy
quote:
Why are we emphasizing the mortar? I think everyone would know what we’re talking about if we just said brick stores. I feel like the mortar is getting more attention than it’s due.
Excellent point.
Posted on 4/15/19 at 12:48 pm to LouisianaLady
How did you miss "rustic contemporary"?!?!? How many times did I hear that shite when we were building our house? Thanks Joana Gaines.
Posted on 4/15/19 at 12:54 pm to eScott
The best way to do it if you need it today in a pinch, buy it for whatever it costs in the store, scan the UPC with your phone, buy it for way less on Amazon or wherever else, return the new item from online to the store when you've got time.
Posted on 4/15/19 at 1:27 pm to kingbob
quote:
I need it today, not 2 days or more from now
This doesn't save money anymore. You will pay the same or more to wait 2 days than to go get it yourself. Amazon is trying monetize the service they were subsidizing to get people use to online shopping.
They discounted and provided extra benefits on online purchases to get people as customers and now have slowly increased costs and pushed higher margin products in your search results because you are now their "loyal shopper". People think that you are "shopping for best price" by looking at multiple options on Amazon and choosing the one you like best.
quote:
Our random collection of items showed that Walmart is about 15% cheaper than Amazon for household items. There were some general consistencies that we found. Walmart was cheaper for small appliances with the exception of the Cuisinart DCC-1200 coffee maker. The best example here is Walmart's price on the KitchenAid mixer, which is $60 cheaper than Amazon's price. For the most part Walmart's prices on small appliances, from dutch ovens to slow cookers were cheaper than Amazon.
Posted on 4/15/19 at 2:18 pm to Parmen
quote:
Companies like Bed Bath & Beyond
millennials love them some BB&B
Posted on 4/15/19 at 2:21 pm to Parmen
Applebees and Chilis suck...just bad food.
Some chains are decent. Carrabba's, Red Robin, Red Lobster during Lobster fest things, Most Steakhouses do it right as well.
Still. Well run private owned resturants are better to me. More unique dishes, fresher ingredients, and the owner is usually the chef so there is pride in the work.
Some chains are decent. Carrabba's, Red Robin, Red Lobster during Lobster fest things, Most Steakhouses do it right as well.
Still. Well run private owned resturants are better to me. More unique dishes, fresher ingredients, and the owner is usually the chef so there is pride in the work.
Posted on 4/15/19 at 2:35 pm to GoIrish02
quote:
The best way to do it if you need it today in a pinch, buy it for whatever it costs in the store, scan the UPC with your phone, buy it for way less on Amazon or wherever else, return the new item from online to the store when you've got time.
Be a dick with no moral compass. Got it.
This post was edited on 4/15/19 at 2:36 pm
Posted on 4/15/19 at 2:50 pm to RogerTheShrubber
quote:
Totally. I've been disappointed by online orders (mainly clothing, shoes) more times than not.
Same here, I rarely had to returned anything I bought at a brick and mortar store, but it seemed like I was returning at least half of my online purchases. So now the only things I will order online are things I have already bought, physically touched, and used successfully.
Posted on 4/15/19 at 3:03 pm to Parmen
quote:
Gen X become too lazy to go anywhere.
GTFO. I probably did more yard work this weekend than you will do this entire work week.
Posted on 4/15/19 at 3:52 pm to Cosmo
quote:
Applebees and chilis are always packed. And it isnt boomers. Trashy 30s-50s lower middle class mostly.
Posted on 4/15/19 at 4:18 pm to Parmen
The amount of idiot teenagers in the mall and urbanites made me 100% do online shopping
Posted on 4/15/19 at 4:22 pm to Parmen
quote:
Bed Bath & Beyond, Pier 1 Imports
Plenty of people out there buying “live Love Laugh” Wall decor that aren’t boomers. How do I know? Goto any house in Livingston Parish.
Posted on 4/15/19 at 4:24 pm to Ed Osteen
quote:
Just look at malls and get your answer
Not all malls. Lakeside is packed most days. Extra packed on weekends and butts to nuts during the holidays. I was just there this past weekend getting the kid's Easter Bunny pics. Places was crawling with people.
Posted on 4/15/19 at 4:35 pm to Kujo
quote:
This doesn't save money anymore.
Sometimes you need something right now, saving a little money takes a back seat if you have to have it today
Posted on 4/15/19 at 6:07 pm to Ed Osteen
quote:
Just look at malls and get your answer
Malls in the Midwest from Nov. through April, are packed.
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