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Anyone else having problems with ATT Uverse?

Posted on 10/15/18 at 4:14 pm
Posted by blueridgeTiger
Granbury, TX
Member since Jun 2004
22394 posts
Posted on 10/15/18 at 4:14 pm
Our TV and Internet have been off since mid morning, and we have called their helpline a couple of times, but can’t get past their computer. Their computer tells us they are having network difficulties.

Thank goodness for the iPhone.
Posted by ProjectP2294
West St. Louis County
Member since May 2007
79638 posts
Posted on 10/15/18 at 4:15 pm to
I feel like ATT is intentionally fricking up U-Verse to push more people over to DirecTV.
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 10/15/18 at 4:16 pm to
Lightning struck a facility in DFW and started a fire. Service has been down since this morning. Has nothing to do with your theory.
Posted by statman34
Member since Feb 2011
3851 posts
Posted on 10/15/18 at 4:17 pm to
They assured me they were in fact not doing that....despite what every salesman in Best Buy and Sams tries to tell you otherwise.
Posted by Pitch To Johnny
Houston
Member since Jun 2015
4243 posts
Posted on 10/15/18 at 4:18 pm to
No, but it wouldn't surprise me if something new was wrong when I get home. AT&T can kindly go frick themselves.
Posted by Capital Cajun
Over Yonder
Member since Aug 2007
5632 posts
Posted on 10/15/18 at 4:18 pm to
Fire at one of their main distribution stations in DFW. Have no idea where you are located since you didn’t say.

We haven’t had it since late am.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
37536 posts
Posted on 10/15/18 at 4:23 pm to
quote:

Lightning struck a facility in DFW and started a fire


Yep. I'm assuming my internet is out which means no tv which means if I have no tv or internet so I'm going to the bar.
This post was edited on 10/15/18 at 4:28 pm
Posted by The Pirate King
Pangu
Member since May 2014
69666 posts
Posted on 10/15/18 at 4:26 pm to
My U-verse service has been in a perpetual state of problems since I got it back in 2014.
Posted by blueridgeTiger
Granbury, TX
Member since Jun 2004
22394 posts
Posted on 10/15/18 at 4:26 pm to
I should have said, I live in Addison Texas.
This post was edited on 10/15/18 at 4:27 pm
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 10/15/18 at 4:31 pm to
I’ve had UVerse for 3+ years. Never any issues. They can’t really help it if lightning strikes and starts a fire.
Posted by The Pirate King
Pangu
Member since May 2014
69666 posts
Posted on 10/15/18 at 4:38 pm to
quote:

I’ve had UVerse for 3+ years. Never any issues.


Do you live in BR? I think it has a lot to do with the quality of the lines that are run both outside and inside your house. They tend to oversell what they can really offer.
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 10/15/18 at 4:42 pm to
I think quality of cable service would be the least of my complains if I lived in BR.

I’m in Dallas.
Posted by CBLSU316
Far Right of Left
Member since Jun 2008
11435 posts
Posted on 10/15/18 at 6:56 pm to
I was hoping this shite would be resolved by the time I got home from work.

Looks like AT&T has given no timetable on when it will be back up.
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1791 posts
Posted on 10/15/18 at 7:02 pm to
Yeah I have a problem with them.

Not enough Milana Vayntrub
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
37536 posts
Posted on 10/15/18 at 7:03 pm to
I'm at B Dubs because my shite was still down. Got a Miller lite already and some grilled chicken in sauce in route
Posted by Love me some Les
Member since Mar 2014
291 posts
Posted on 10/15/18 at 7:33 pm to
I had 4 tv's on uverse! Kept having problems. Every time turn them on, had to reset the box. Called a couple of times, they fixed. They sent the guy out couple of times, he fixed.

Got tired of the crap, only 1 tv works, watch tv on Saturdays. Get all my news from here and off my phone.

When this contract is up, I'm done with cable!
Posted by TinyTigerPaws
Member since Aug 2004
35039 posts
Posted on 10/15/18 at 8:04 pm to
What to do when the internet is out...pull up TD (on my phone) and see what’s up. Dear god, turn back on the internet! (Nope, I don’t think he cares about the internet...just saying).
Posted by IonaTiger
The Commonwealth Of Virginia
Member since Mar 2006
33352 posts
Posted on 10/15/18 at 8:08 pm to
TTP
Posted by gthog61
Irving, TX
Member since Nov 2009
71001 posts
Posted on 10/15/18 at 8:09 pm to
quote:

I’ve had UVerse for 3+ years. Never any issues. They can’t really help it if lightning strikes and starts a fire.



How much would it cost to have a little redundancy in their systems?

Do like the power company does when you live in a big city and flip over to a different circuit.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
37536 posts
Posted on 10/15/18 at 8:11 pm to
quote:

How much would it cost to have a little redundancy in their systems?


When there's a fire it kind of kills the redundency. You can't just make internet anywhere
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