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A third party agency now keeps tracks of stuff you return to stores

Posted on 11/2/17 at 11:14 am
Posted by stendulkar
Member since Aug 2012
777 posts
Posted on 11/2/17 at 11:14 am
A man's $8 return is rejected and he wants to know why. It turns out there's a third party that tells the store whether to accept returns -- a third party that labels some shoppers return-a-holics.

NBC Bay Area's Consumer Investigator Chris Chmura reports: LINK
Posted by Teddy Ruxpin
Member since Oct 2006
41007 posts
Posted on 11/2/17 at 11:19 am to
My mother isn't going to be happy about this.
Posted by Evil Little Thing
Member since Jul 2013
11638 posts
Posted on 11/2/17 at 11:19 am to
Did he have a receipt? I scanned the article, but didn’t see it clarified. I can understand this for too many returns without receipts.
Posted by bird35
Georgia
Member since Sep 2012
13734 posts
Posted on 11/2/17 at 11:20 am to
Good, the small percentage who take advantage of return policies ruin it for the rest of us.
Posted by airfernando
Member since Oct 2015
15248 posts
Posted on 11/2/17 at 11:20 am to
that won't last long.
Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
88387 posts
Posted on 11/2/17 at 11:20 am to
Amazon


/thread
Posted by Fewer Kilometers
Baton Rouge
Member since Dec 2007
38707 posts
Posted on 11/2/17 at 11:20 am to
I dealt with serial returners when I was in retail, but that was before eBay turned it into a cottage industry.

Wal*Mart and Best Buy had those ridiculously lax return policies. People were robbing them blind.
Posted by beerJeep
Louisiana
Member since Nov 2016
39250 posts
Posted on 11/2/17 at 11:21 am to
An Asian guy calling a news station because he couldn't return something for $8 in the bay area?

That's like half an hour of min wage work out there. Come on dong hung. Stop being so cheap.
This post was edited on 11/2/17 at 11:22 am
Posted by NewIberiaHaircut
Lafayette
Member since May 2013
12548 posts
Posted on 11/2/17 at 11:36 am to
My wife is a return-a-aholic and it drives me nuts. I bet she is going to end up black listed.
Posted by eddieray
Lafayette
Member since Mar 2006
19522 posts
Posted on 11/2/17 at 11:46 am to
quote:

s -- a third party that labels some shoppers return-a-holics.


Good. That's awesome. Returnaholics drive prices up.
Posted by Diary Queen
Member since Jul 2017
1402 posts
Posted on 11/2/17 at 11:50 am to
I am not a return-a-holic but..... I never give them my name or correct phone number. It's none of their damn business. Also, all cash transactions and do have receipts.
Posted by Jeff Boomhauer
Arlen, TX
Member since Jun 2016
3603 posts
Posted on 11/2/17 at 11:51 am to
Off topic but the craziest attempted return I've seen was an air mattress at Walmart. The dude let his guest sleep on it then tried to return it after. Apparently this happens a lot because they had a framed sign behind customer service that said air mattresses couldn't be returned after 2 days
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
50051 posts
Posted on 11/2/17 at 11:58 am to
quote:

Wal*Mart and Best Buy had those ridiculously lax return policies. People were robbing them blind.


I don't know about Best Buy but Wal Mart's policy is crazy. Several months ago I returned something to Wal Mart and I noticed their policy posted behind the counter. I had heard about it but never noticed it posted. I rarely return anything, maybe once a year. They take returns up to 90 days without a receipt. How does that even work? So if I have a receipt can I return something a year later? Crazy.
Posted by Eric Nies Grind Time
Member since Sep 2012
25522 posts
Posted on 11/2/17 at 11:59 am to
Didn't shitty people ruin REI's return policy?

I can't believe they haven't ruined LL Bean's yet.
Posted by Tiger Prawn
Member since Dec 2016
26354 posts
Posted on 11/2/17 at 12:00 pm to
quote:

Did he have a receipt? I scanned the article, but didn’t see it clarified. I can understand this for too many returns without receipts.


Best Buy can track all your purchases even without receipts if you used their rewards program and the article mentions the guy was an "Elite Plus" member of their rewards program. I've returned stuff to Best Buy without the receipt and they just pulled up the purchase by using the phone number on my rewards account.
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