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$15 minimum wage directly contributing to fast-food industry's automation push

Posted on 6/8/21 at 8:05 am
Posted by goofball
Member since Mar 2015
16848 posts
Posted on 6/8/21 at 8:05 am
quote:

Former McDonald's CEO warns $15 minimum wage directly contributing to fast-food industry's automation push

LINK

Former McDonald's CEO Ed Rensi is warning that the fight for a $15 minimum wage is directly contributing to the restaurant industry's push toward automation.

Last month, McDonald's announced plans to raise the starting hourly wage range to $11-$17 per hour for crew and $15-$20 per hour for shift managers. The fast-food chain noted in its wage hike announcement that it planned to hire 10,000 new employees over the next three months.

However, McDonald's current CEO Chris Kempczinski confirmed during Alliance Bernstein's Strategic Decisions Conference last week that the company is testing an automated, voice-recognition based drive-thru ordering system at 10 of its Chicago locations. Kempczinski noted that the artificial intelligence technology has 85% accuracy with filling orders, with workers having to step in for approximately one in five orders.

"There's a big leap from going to 10 restaurants in Chicago to 14,000 restaurants across the U.S., with an infinite number of promo permutations, menu permutations, dialect permutations, weather - and on and on and on," Kempczinski said, according to a conference transcript from FactSet obtained by Nation's Restaurant News. "Do I think in five years from now you're going to see a voice in the drive-thru? I do, but I don't think that this is going to be something that happens in the next year or so."

A McDonald's spokesperson declined to comment on how many jobs the move will impact. A representative for the National Owners Association, which represents McDonald's franchisees, did not immediately return FOX Business' request for comment.




McDonald's leading the way on fast food automation.

Wouldn't this just make their restaurants giant vending machines?
Posted by member12
Bob's Country Bunker
Member since May 2008
32087 posts
Posted on 6/8/21 at 8:08 am to
What about the small businesses that can't afford to automate?
Posted by TheAlmightySmash
New Orleans
Member since Jun 2014
5479 posts
Posted on 6/8/21 at 8:08 am to
quote:


McDonald's leading the way on fast food automation.

Wouldn't this just make their restaurants giant vending machines?


Might fix the ice cream machine
Posted by AUriptide
Member since Aug 2009
7334 posts
Posted on 6/8/21 at 8:09 am to
Don't think that will work with Shakesha and her special orders.
Posted by Hoops
LA
Member since Jan 2013
6512 posts
Posted on 6/8/21 at 8:09 am to
Removing them is a goal. Price them out then with no competition charge as you want
Posted by carhartt
Member since Feb 2013
7668 posts
Posted on 6/8/21 at 8:09 am to
Well no shite. What did the Lefties expect? Did they actually think fast food restaurants we’re gonna pay $15/hr to a full staff of people.

They are some delusional idiots.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101914 posts
Posted on 6/8/21 at 8:09 am to
quote:

Former McDonald's CEO warns $15 minimum wage directly contributing to fast-food industry's automation push


Well, duh.
Posted by member12
Bob's Country Bunker
Member since May 2008
32087 posts
Posted on 6/8/21 at 8:10 am to
quote:

Don't think that will work with Shakesha and her special orders.



Was any customer of a McDonalds in the Baton Rouge or New Orleans area getting what they ordered anyways?
Posted by Navtiger1
Washington
Member since Aug 2007
3368 posts
Posted on 6/8/21 at 8:10 am to
quote:

Wouldn't this just make their restaurants giant vending machines?


It's been working great in Japan for years.

And the machine can't screw up my order any worse then the 8th grade dropout usually does.
Posted by kciDAtaE
Member since Apr 2017
15674 posts
Posted on 6/8/21 at 8:11 am to
quote:

Kempczinski noted that the artificial intelligence technology has 85% accuracy with filling orders


Significant improvement
Posted by LSUwag
Florida man
Member since Jan 2007
17319 posts
Posted on 6/8/21 at 8:12 am to
I used to defend unskilled workers by saying that I support them and will avoid automation. Now that I realize that they hate my guts and think that flipping burgers should support them for their life’s work, screw them. Bring on the automation as much as possible.
Posted by heatom2
At the plant, baw.
Member since Nov 2010
12810 posts
Posted on 6/8/21 at 8:13 am to
Lets not pretend that this wasn't already happening.
Posted by dewster
Chicago
Member since Aug 2006
25309 posts
Posted on 6/8/21 at 8:13 am to
quote:

What about the small businesses that can't afford to automate?



Too bad. No room for small businesses, especially outside of these posh, highly progressive super-zips where $15/hour isn't a big deal.
Posted by dandyjohn
Member since Apr 2009
804 posts
Posted on 6/8/21 at 8:13 am to
Last I checked there's no 15 minimum wage nationally and certainly not anywhere I live and they're still pushing for automation.

Here's the simple reason why - machines only have their development cost and then they're free forever - humans have to be paid.

Whether the minimum wage is $1/hr or $100, it is always cheaper long run to not have labor costs.

If you don't like that, sorry bud, that's the world you live in.
Posted by BugAC
St. George
Member since Oct 2007
52748 posts
Posted on 6/8/21 at 8:14 am to
quote:

$15 minimum wage directly contributing to fast-food industry's automation push


Ripped from the headlines of "i told you so" weekly...
Posted by VADawg
Wherever
Member since Nov 2011
44683 posts
Posted on 6/8/21 at 8:16 am to
quote:

Kempczinski noted that the artificial intelligence technology has 85% accuracy with filling orders


More accurate than current McDonald's employees
Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
83333 posts
Posted on 6/8/21 at 8:16 am to
quote:

Here's the simple reason why - machines only have their development cost and then they're free forever


Free forever you say?
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101914 posts
Posted on 6/8/21 at 8:16 am to
quote:

Lets not pretend that this wasn't already happening.


It's been happening for years... just like the push for raising the minimum wage.
Posted by LoneStar23
USA
Member since Aug 2019
5140 posts
Posted on 6/8/21 at 8:16 am to
So when they get laid off from robots they get unemployment
Posted by BugAC
St. George
Member since Oct 2007
52748 posts
Posted on 6/8/21 at 8:17 am to
quote:

Whether the minimum wage is $1/hr or $100, it is always cheaper long run to not have labor costs.


Bingo. When a business needs to cut costs, they usually go to labor first. You typically don't see businesses selling their equipment because they had a bad quarter.
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