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Started By
Message
re: Playoff tix on sale.
Posted on 4/24/18 at 9:55 am to redneck
Posted on 4/24/18 at 9:55 am to redneck
So I went to check my tickets this morning on ticketmaster and it says my order has been canceled. Yesterday I got the tickets in my account via email then also my card was charged....
I never once got an email or notification that my order has been canceled. I check it on my account and its gone..wtf? Who should I reach out to ticketmaster or Pels ticket office?
This is such a shite show and I want my tickets. This is dumb and they cant go back and change something they already did. I didn't sell any tickets on stubhub or anywhere else but what if someone already did? How do you go back and trace all of that down. It's their frickup, I just don't get it.
I never once got an email or notification that my order has been canceled. I check it on my account and its gone..wtf? Who should I reach out to ticketmaster or Pels ticket office?
This is such a shite show and I want my tickets. This is dumb and they cant go back and change something they already did. I didn't sell any tickets on stubhub or anywhere else but what if someone already did? How do you go back and trace all of that down. It's their frickup, I just don't get it.
0
Posted on 4/24/18 at 9:55 am to tunechi
my game 1 tickets were voided. still have game 2 and 3 for now.
Posted on 4/24/18 at 9:55 am to tunechi
No email heads up, no hey here’s your refund, nothing
Posted on 4/24/18 at 9:56 am to tunechi
quote:
No email heads up, no hey here’s your refund, nothing
you got your money back?
Posted on 4/24/18 at 9:56 am to tunechi
quote:
Just checked Ticketmaster. My order was canceled
ETA: and they weren’t for resale obviously
same, this blows
Posted on 4/24/18 at 9:57 am to tunechi
Are you a season ticket holder of any kind?
Posted on 4/24/18 at 9:57 am to longhorn22
Nope. I paid with PayPal. Haven’t gotten anything back
Posted on 4/24/18 at 9:58 am to medtiger
Not a sth but I only bought a pair for the first home game. Didn’t post them for resale or anything
Posted on 4/24/18 at 9:58 am to tunechi
If this is how they treat fans, I wont be ordering season tickets like I was planning.
Posted on 4/24/18 at 10:02 am to zerohedged
Coworkers who used the code (who aren't STH and no did not get the code from me) are seeing their tickets cancelled. All mine I got with the same email on TM I have on my pelicans account still is showing valid tickets.
Posted on 4/24/18 at 10:02 am to zerohedged
Yep, mine just got canceled. I had two uppers. Anyone else raising hell at the ticket office today?
Posted on 4/24/18 at 10:04 am to macatak911
quote:
All mine I got with the same email on TM I have on my pelicans account still is showing valid tickets.
I'm wondering if they went order by order and cancelled everyone who didn't show up in their system as a STH
Posted on 4/24/18 at 10:05 am to redneck
quote:
I'm wondering if they went order by order and cancelled everyone who didn't show up in their system as a STH
Seems like a possibility. I'm a partial plan holder, and mine are still there. Although they don't have a barcode, so I wouldn't necessarily consider them valid at this point.
Posted on 4/24/18 at 10:07 am to medtiger
quote:
quote:
I'm wondering if they went order by order and cancelled everyone who didn't show up in their system as a STH
Seems like a possibility. I'm a partial plan holder, and mine are still there. Although they don't have a barcode, so I wouldn't necessarily consider them valid at this point.
as much as it sucks, you can't be mad if they did it this way because everyone purchasing knew damn well who the code was intended for. Just hope I still get an opportunity for face value tickets
Posted on 4/24/18 at 10:07 am to redneck
quote:
I'm wondering if they went order by order and cancelled everyone who didn't show up in their system as a STH
This is probably the situation, but still that's fricking stupid. It's their frickup. If they wanted to handle it this way then go about it a diff way. Just idiotic.
This is what you get for a small market team that never deals with this EVER. If you did it one way and you fricked up, own up to your frick up and allow it to go as is. Don't frickin change things without any notice. Sad situation...
Posted on 4/24/18 at 10:08 am to zerohedged
Mine were still in my account until about two minutes ago. I thought I had dodged the purge...but, not to be 
Posted on 4/24/18 at 10:10 am to longhorn22
it is fricking aggravating that they just cancelled without an email or any sort of contact. People who don't read this site probably have no clue their tickets are no good
Posted on 4/24/18 at 10:13 am to gjackx
looks like alot of people gone be buying non valid printed off tickets 2nd hand for this game 
Posted on 4/24/18 at 10:17 am to redneck
fanexperience@pelicans.com
Blow up this inbox. Let them know how you feel. This is absurd. Maybe if these morons didn’t use generic presale codes then this wouldn’t have happened. Absolute BS that this is happening.
Blow up this inbox. Let them know how you feel. This is absurd. Maybe if these morons didn’t use generic presale codes then this wouldn’t have happened. Absolute BS that this is happening.
Posted on 4/24/18 at 10:22 am to OldReaux
Maybe I'm an a-hole and of course this is a cluster by the Pels for using a generic code but I don't feel bad for any non-sth getting their tickets cancelled after they used the sth code.
If they didn't use the code or if a sth has their tickets cancelled then that's a different story.
If they didn't use the code or if a sth has their tickets cancelled then that's a different story.
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