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re: Those of you not in local market with dish network

Posted on 6/3/10 at 8:15 pm to
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 8:15 pm to
are you guys just picking an address? or are do i need to use someone i know?
Posted by T Ba Doe Tiger
ROWMCO
Member since Aug 2007
11103 posts
Posted on 6/3/10 at 8:21 pm to
quote:

It worked



looks like they anchored this thread


that's fine. I'm glad chicken didn't whack it based on the discussion. I linked to it in his sticky. If this thread helped 1 more tiger see the games it served it's purpose.
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 8:50 pm to
Good luck to you guys....i have spoken to abdul, connie chow, and the cable guy....have been disconnected twice and now they have me on N.O.'s feed, im assuming, with no channel 421....for reasons such as these is the reason i hate the phone....because when you call for help, tou can rest assure the person on the other end does not know what the freak they are doin...

WTF
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:24 pm to
Just called Dish, still on hold. I am in the Monroe area and WILL make this happen.



eta: luckily I own a house in BR.
This post was edited on 6/3/10 at 9:25 pm
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 9:32 pm to
well....when you make it happen...tell me how because everyone i talk to at dish has no clue what im talkin about...and ive even given it to them in baby steps...
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:35 pm to
Im on hold again. The guy seemed confused that I didn't need an equipment change.
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:36 pm to
He kept saying, "you already have locals" and I kept telling him that I was moving, then the equpiment change queston and back again
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 9:41 pm to
just wait till they tell you that they are gonna send an installation tech to the address you give them....lol....im glad im doin this tonite because maybe by some miracle i will have it by 4pm tomorrow afternoon...

i just dont understand....if you live in a certain area (TN), but yet you are somehow able to get the feeds for Louisiana local channels....whats the big deal? i mean, we arent stealing anything, just replacing what we dont watch with something we wanna watch....
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:44 pm to
Im waiting for supervisor. a-hole #1 said can't be done without dish movers.
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:45 pm to
What did you tell them when they said they were gonna send movers?
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 9:50 pm to
guys.. all i said to them was that i was going to be in Baton Rouge for a few weeks, taking my dish and receiver and wanted to change my service address to receive BR area programming.. i said i want to keep my billing address since i would be back in a few weeks.. i was on the phone for 3 minutes total and she took care of it..

that being said, i have all of the NO local channels and CST showing on my guide, however, the channels are still black.. im going to try to point my dish like the poster described above..

eta - i am in Dallas..
This post was edited on 6/3/10 at 9:51 pm
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 9:53 pm to
DONE!

a-hole #1 said it couldn't be done. So I asked for a supervisor. After 5 minutes of holding, he came back and said supervisors were busy and he would try again. And like magic, he said it was done.

Gonna go try it now and see if it worked.
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 9:57 pm to
well.....by the time connie chow told me that i would need an installation tech, i had just about had it.....i said, mam, i do not need an installation tech....i have a dish installed already in the guesthouse from before....all i need is for you to transfer my feed address and keep my billing address in TN because i will only be in Louisiana for a couple of weeks and i will return to tennessee then.... well, then she said....well im gonna send an installation tech to the address youve given me.....and with that, i said everything i just said above except in CAPS....obviously they dont train people because u can talk to 5 different people and get five TOTALLY different answers. Abdul, the first dude i talked to, i could not understand one freakin word he said...i had no idea whether he could change it or not....he was absolutely no help....and he was on top of all the freakin numbers you have to push just to GET to him....

I think it would be easier for me to find a flight, find a hotel, find TICKETS and just go to the game than it is for these dorks to push a button...its almost comicle....
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 10:00 pm to
let me know if the channels show up (actually broadcast) for you guys.. im still trying to sort it out..
Posted by willeaux
Member since Jan 2006
2979 posts
Posted on 6/3/10 at 10:00 pm to
That sux Daigeaux.

I just checked, and I have the BR local networks, but no CST channel 421. Gonna re read this thread, seems like someone else had that issue.
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 10:01 pm to
421 didnt show up immediately for me either.. it took about 20 minutes..
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 10:07 pm to
What channel is Angela Hill on in N.O. on dish? lol I have no idea what i have now....but when i hit 421, it skips to 437 or some shite...
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 10:10 pm to
make sure you are looking at your 'All channels' guide and not a custom guide..


are your NO locals (ABC, NBC etc.) showing up (showing programming)?

i have them and CST on my guide now, but they are all still black..
Posted by Daigeaux
Mountains of East Tennessee
Member since Jul 2005
6065 posts
Posted on 6/3/10 at 10:13 pm to
i also followed someones advice to go to dish chat.....well im kinda leary about that chat crap, whenever they have that with a business its never live chat.....but ok, i tried.....so when i explained that i took the box with me to NO so id have Dish for the week or so im here, well....whoever it was in chat screamed at me and said "THAT IS NOT YOUR BOX, YOU DO NOT HAVE THE RIGFHT TO TAKE THAT BOX OUT OF YOUR RESIDENCE" followed by "IM SORRY YOU HAVE HAD DIFFICULTY, IS THERE ANYTHING ELSE I CAN HELP YOU WITH" FML
Posted by Xenophon
Aspen
Member since Feb 2006
42601 posts
Posted on 6/3/10 at 10:15 pm to
it absolutely is your box.. and you can take it anywhere.. along with the dish..

just keep calling until you get a reasonable person.. tell them exactly what i told them and you should have no problem..
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