re: Don't worry about tipping at Turkey and the Wolf anymore

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How is that not like chik fil a?

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Does chik fil a do this? I'm not aware of this. I'm not saying you are lying, i just don't recall seeing the service fee printed on my receipts.

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You have obviously never managed a restaurant before.

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I never claimed i did.

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Do you have any idea how little the margins are in restaurants?

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Yes, actually. They are razor thin. It's one of the worst businesses to get into, in terms of security.

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It sounds easy to just "GIVE THEM MORE MONEY", but how are they to do that without raising prices?

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They could raise their prices. Or they could cut somewhere else. I don't know, nor do i pretend to know TaTW financial situation. I'd assume being in NOLA right now, they are just trying to bide their time and survive Destroya's reign, like everyone else.

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Literally to move from a server's hourly, $2.13 an hour, to an actually hourly amount,

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Do you mean from 2.13 to minimum wage?

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they literally MUST increase the overall price in some way, shape or form.

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I get that, unless they are very successful, which i don't know how any restaurant could be right now. What i'm saying, is that if mandating 15% service fees is the owners way of "giving his employees raises" then it's chicken shite. Just give them raises. However, if this is just a way to keep them working, while not having to spend more money on employees pay, then that's fine too. I guess my assumption based on back and forths here (not on the message from TaTW from the original post) was that he was doing this and calling it a raise and looking for a pat on the back.

After reading the OP again, it doesn't state that, so maybe that was just someone else's take on it. I will say, though, that the in your face style of "we are adding 15% to your tab, if you don't like it, go frick yourself" is probably not the best way to endear yourselves to new customers. BUt neither is bake sales for abortion or their BLM stance. Then again, this place isn't looking for my business either.

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its literally the case in lots of business

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I get what you are saying, but you also get what i'm saying. You're just arguing for arguments sake now.

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but you also get what i'm saying.

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I honestly don't

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Does chik fil a do this? I'm not aware of this. I'm not saying you are lying, i just don't recall seeing the service fee printed on my receipts.

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Again would you rather they just put the 15% into the price of the sandwich before you walk in like chik fil a? Both chik fil a and TaTW's employees are hourly employees now.

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They could raise their prices.

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So you are fine with $13.25 for the bologna sandwich, but not if it's $11.50 + service fee?

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Do you mean from 2.13 to minimum wage?

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For servers, yes, 100%

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I get that, unless they are very successful, which i don't know how any restaurant could be right now. What i'm saying, is that if mandating 15% service fees is the owners way of "giving his employees raises" then it's chicken shite. Just give them raises. However, if this is just a way to keep them working, while not having to spend more money on employees pay, then that's fine too. I guess my assumption based on back and forths here (not on the message from TaTW from the original post) was that he was doing this and calling it a raise and looking for a pat on the back.

After reading the OP again, it doesn't state that, so maybe that was just someone else's take on it. I will say, though, that the in your face style of "we are adding 15% to your tab, if you don't like it, go frick yourself" is probably not the best way to endear yourselves to new customers. BUt neither is bake sales for abortion or their BLM stance. Then again, this place isn't looking for my business either.

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He could just keep it under wraps so people tip twice. How well do you see that going when people find out?

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I honestly don't

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Paying your employer $3.00/hr instead of $2.13 an hour, is an acknowledgement from the employee of "your doing great, here's a raise". Passing that cost on directly to the consumer is not a raise. Yes, raises are part of the end product cost. The food service industry is a little different, no? So rather than pay the employee, more money from the owner, the owner is requiring the patron to pay that employee more money. Now i was under the impression that the owner was using this as a way to virtue signal at how great he was for giving his people more money. After reading the OP, i was incorrect.

Yes, the employee is getting more (or less) money by this mandatory gratuity. The employer does not come out of pocket for this additional fee. His payroll taxes do not increase. Which is fine, and a crafty way to avoid more taxes and more overhead. There is no additional burden on the employer to do this, other than public perception. My problem was when i thought he was doing this and then touting this as "look how gracious i am" to the world. And as stated above, i do not see where he personally stated any of that. Based on the OP alone, my only real problems with it is the "in your face" nature of posting it, and his past political statements.

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BugAC would prefer that he up the prices by 15%, and then let consumers tip on top of that.

He's actually saving his customers money here and getting his employees more money in their pockets.

How is this even remotely controversial or worth arguing over?

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Read my last response before assuming.

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Paying your employer $3.00/hr instead of $2.13 an hour, is an acknowledgement from the employee of "your doing great, here's a raise". Passing that cost on directly to the consumer is not a raise. Yes, raises are part of the end product cost. The food service industry is a little different, no? So rather than pay the employee, more money from the owner, the owner is requiring the patron to pay that employee more money. Now i was under the impression that the owner was using this as a way to virtue signal at how great he was for giving his people more money. After reading the OP, i was incorrect.

Yes, the employee is getting more (or less) money by this mandatory gratuity. The employer does not come out of pocket for this additional fee. His payroll taxes do not increase. Which is fine, and a crafty way to avoid more taxes and more overhead. There is no additional burden on the employer to do this, other than public perception. My problem was when i thought he was doing this and then touting this as "look how gracious i am" to the world. And as stated above, i do not see where he personally stated any of that. Based on the OP alone, my only real problems with it is the "in your face" nature of posting it, and his past political statements.

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Do you not understand this is a whole different pay system for TaTW? This isn't a simple 2%-10% pay increase. It's 5x or more (probably $10 an hour difference at minimum) to put them more inline with a place like chik fil a. Also this system would increase TaTW's payroll taxes.

ETA: as far as the "in your face", I think it's better to let people know, especially for online orders as stated, then surprising people.

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What i didn't care for was their sassy, "sorry not sorry". That tells me that they know people might not like what they are doing, but they don't care. Which if that is your attitude, fine. Personally, i'd try to be more welcoming during these trying times. But again, that clearly isn't the owner's personality.

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the "sass" is part of their brand

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If you want your employees to make more money, GIVE THEM MORE MONEY.

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But that’s exactly what they’re doing. Do you think he’s sitting on some magical pile of money and not paying his employees?

He’s bumping the cost of eating there so he has the money to give everyone a raise; and he chose to do it via a fee vs raising prices. Some of y’all are way too caught up in semantics.

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Right. This is really the only reason why anyone in this thread has any angst towards this.

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Well, you open yourself up to ridicule when you do things people don't like. It's human nature. Being "shocked" that people want to comment about a "controversial" restaurant owner on discussion board seems a little silly.

I would think that the owner would learn to not be such a tool regarding his past political statements. But, maybe acting the way he does, doesn't cost him anything in New Orleans. It's a bold strategy and we'll see how it works out. Maybe their business model can survive Latoya.