re: Why do rental cars companies attach both keys together?

I hope you are just missing the point that the rental company put an unnecessary pita on you, the customer.

quote:

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Because chances are you're not returning it to the same location. Why should they hold on to a set of keys to a car they'll never see again?

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This is straight up the answer

Its pretty obvious if you ask me

As someone who used to be a manager at a rental car company, it's because there is no way to keep track of the second key if they are not together. Imagine having ten thousand spare keys to keep track of, just easier to keep them together.

Their way of doing business hasn’t changed with the times. This was fine when keys were actual keys. And then the small remote fobs but now the ribs replaced keys and are giant.

I had a set a couple of weeks ago that we’re so huge, two remote fob keys and a big plastic tag all on a stiff wire loop, that I couldn’t put them in a suit pants pocket without it looking like I had a weird boner. Had to put them in my briefcase or just carry them in my hand and set them down. It was annoying as hell.

This was on a two day out of state business trip. I flew there and didn’t have a wire cutter handy to cut these things loose either.

Do they charge you if you have snipped the wire?

Because they sell the car after several thousand miles.