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PPP Bank performance opinions

Posted on 4/18/20 at 11:56 am
Posted by Buttoncollector
S'boro
Member since Jun 2011
576 posts
Posted on 4/18/20 at 11:56 am
(no message)
This post was edited on 9/3/22 at 8:34 am
Posted by notiger1997
Metairie
Member since May 2009
58246 posts
Posted on 4/18/20 at 12:00 pm to
I’ve talked to two different business owners that got totally screwed over by Capital One with this crap. One had been with them for 35 years. Meaning they had been with one of the banks that Capital One purchased.

I’m really thinking hard about moving all of my personnel accounts away from those jackasses
This post was edited on 4/18/20 at 6:21 pm
Posted by gcgris
Member since Apr 2020
11 posts
Posted on 4/18/20 at 12:20 pm to
Thank you for the list, very helpful. I was also one who made the mistake of banking with Capital One. You are correct with them not taking applications. They put some crap up right after funds ran out, saying they had been funding since 4/5, which is total bs. Trying to get my ducks in a row so if they open again, at least I can submit an application.
Posted by Catchfalaya
Member since Feb 2018
1923 posts
Posted on 4/18/20 at 12:22 pm to
I think performance should be measured by the 1.6 million apps that received approval
Vs the amount submitted. I think 20,000,000 were submitted so the percentage funded was only 8%. Epic fail in my opinion
This post was edited on 4/18/20 at 12:23 pm
Posted by reggie gajan
Member since Aug 2006
891 posts
Posted on 4/18/20 at 12:36 pm to
Long long time lurker but have been following money talk religiously for last few weeks. Got this email from Capital One today. They shite the bed from the get go but must know more money is on the way to finally start accepting apps. Hope this go round is better for all of you.

LINK


This post was edited on 4/18/20 at 2:38 pm
Posted by Brummy
Central, LA
Member since Oct 2009
4509 posts
Posted on 4/18/20 at 12:49 pm to
quote:

Horrible

quote:

Capital One

Too high
Posted by Brummy
Central, LA
Member since Oct 2009
4509 posts
Posted on 4/18/20 at 12:52 pm to
quote:

Got this email from Capital One today. They shite the bed from the get go but must know more money is on the way to finally start accepting apps.

They've had that same bullshite posted on their website for two weeks. No one in their right mind should believe anything they put out regarding PPP.
Posted by reggie gajan
Member since Aug 2006
891 posts
Posted on 4/18/20 at 12:56 pm to
Definitely understand, but I was never able to actually get to an application screen. The picture I posted had a link to actually apply and upload documents so thought that was at least new. Not sure if other people on this board ever got that email.
Posted by Buttoncollector
S'boro
Member since Jun 2011
576 posts
Posted on 4/18/20 at 12:57 pm to
quote:

I think performance should be measured by the 1.6 million apps that received approval Vs the amount submitted. I think 20,000,000 were submitted so the percentage funded was only 8%. Epic fail in my opinion


I think you have a point Catch on how to best assess performance. It would be nice to see break downs by banks in the same way but I can’t find it myself and doubt many want to openly share that particularly the poor performers.

I think there was a severe miscalculation of the funding originally. Which makes the delay on another round frustrating.

The contacts I have all intend to use the funding as intended for majority payroll. And all that have received funding agree that this is a stop gap that gains time to assess the future while keeping employees on.

With the distribution of the eligible businesses it unfortunately makes sense that the money would be depleted by fewer businesses initially. More payroll, more banking contacts/history/debt, more financial reporting infrastructure/knowledge.

Ultimately this may have been the quickest way to secure a larger number of employees pay.

There is no doubt in my mind that banks prioritized customers and I don’t know how you can blame them. Many business owners will be doing exactly what this thread is trying to determine in using performance to make future banking decisions.

In full disclosure I had what I consider a perfect storm of closing this process in one business. Long time bank customer. Personal relationship with banker (lunch/dinner 2-3 times per year, fishing/hunting 1-2 times per year). High relative payroll costs. Recently renewed line of credit. Outstanding loans. Healthy deposits. Updated financial reports. Full time HR/payroll administrator. We didn’t need our CPA’s support. I think there were a total of 5-6 email exchanges and 1 phone call with our banker in total. I know this isn’t possible for many small businesses I’m just laying out my view of the process. This wasn’t all necessary as I know others without these same “advantages” who got their information together just as properly and quickly by themselves and got funded.

Other businesses we didn’t have those “advantages” and used other banks and haven’t gotten an approval. So I am actively seeing several sides of the process.
Posted by Brummy
Central, LA
Member since Oct 2009
4509 posts
Posted on 4/18/20 at 1:17 pm to
I'm a commercial client and have neither seen that email nor heard from our banker that they're taking apps. My advice would be to get on the phone Monday morning and find another bank to work with on this, even if it means opening a new account with them. Don't give Capital One a second chance to screw you on this.
This post was edited on 4/18/20 at 1:18 pm
Posted by reggie gajan
Member since Aug 2006
891 posts
Posted on 4/18/20 at 1:21 pm to
Yep got the email this morning at 9 am and was surprised to see it given the news about funds this week. I'm planning on pulling everything from Capital One but need to find a bank that will take non-customers right now. Everything has been a cluster F.
Posted by hey benji
new orleans
Member since Sep 2013
400 posts
Posted on 4/18/20 at 1:34 pm to
How is Gulf Coast Bank right now? Anyone have experience with them?

Considering moving accounts from Chase.
Posted by JakeRStephenes
Member since Feb 2012
2597 posts
Posted on 4/18/20 at 1:57 pm to
Home Bank -> A+
Posted by gcgris
Member since Apr 2020
11 posts
Posted on 4/18/20 at 1:58 pm to
I still haven't received anything from Capital One, after signing up to be notified when they were going to accept applications, or any call backs from my local office after speaking to them on a number of occasions.
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35588 posts
Posted on 4/18/20 at 2:30 pm to
I'm working on two lenders to refer people to when it opens back up. I have one locked in.

There's nothing in it for me. I just want good people who were left out to be able to get a loan through the program.
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 4/18/20 at 2:33 pm to
Send your CapOne banker this
This post was edited on 4/18/20 at 2:34 pm
Posted by notiger1997
Metairie
Member since May 2009
58246 posts
Posted on 4/18/20 at 2:41 pm to
LOL

I was just in one of my Facebook groups reading what a lot of the small business owners are dealing with. Holy hell do people hate Capital One now.
Posted by TigerDeBaiter
Member since Dec 2010
10267 posts
Posted on 4/18/20 at 2:55 pm to
I’m thinking about moving everything to red river very soon. Or at least a good chunk. Does anybody recommend a specific branch?
Posted by bott18240
Baton Rouge
Member since Jun 2009
563 posts
Posted on 4/18/20 at 5:03 pm to
The one on Acadian. Karen is the best. She is always a phone call away even on days off.
Posted by TigerDeBaiter
Member since Dec 2010
10267 posts
Posted on 4/18/20 at 5:13 pm to
Thanks!
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