re: Do Best Buy employees work on commission?

I worked at Best Buy eons ago. I have quite a few fun stories.

I worked in the "media" department. Upstairs was video games, movies, and cordless phones (no, not cell phones....cordless phones. Yes, I'm old, but only old people were buying these even back then).

Downstairs was CD's (again, yes I'm old)

-The supervisors and managers were relentless when it came to selling warranties (Replacement Plans) and subscription services like Rhapsody. My manager would stand across the store and watch me helping customers, holding a clipboard in her hand. She was too far away to hear anything, but basically she'd be watching to see if I took the customer over to the kiosk to show them Rhapsody.

This was a really fun sell when a customer was in there to buy an $8 CD, or if a customer spoke no English. "Come here, sign up for this subscription service you will never understand. Ok, at least just stand her until my manager stops staring at us."

-One time this old man came in to look at cordless phones. He had full casts on both arms and a Veterans hat on. I was the only one working that area, so I had to help with with the phones. They didn't train us to know anything about these things, and the old man saw right through me immediately.

He pointed at an input on the back and asked "What's this one for?" I said it was the power input. He got pissed and said "I wasn't pointing at that one! You don't know what you're talking about! I'm going to Radio Shack!!"

-A guy that worked in car audio stole over $10,000 worth of merchandise over the course of many months. He would take movies, video games, and CD's back to his area, rip open the case, take out the discs, and dump the empty boxes behind the car speaker display walls.

We had an awful rah-rah morning meeting before the store opened every day, and the dude got arrested during the meeting one day.

-When the PS3 came out, there was low supply but high demand. As I said before, the managers were obsessed with selling Replacement Plans and Accessories. Their bonuses and potential promotions depended on it.

So, we kept the PS3's in the back room. If someone wanted them, we'd try to sell them on accessories and the warranty. If they declined to buy the add-ons, we were told to walk in the back, then come out and tell them "Sorry, we're actually out of stock."


-I got fired for buying the In Living Color Season 1 DVD before it was released. So worth it.

All in all, great company.

I don't think they work on commission, but I just can't stand people who work in those stores, especially young males. They all seem mentally defective to me.

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Basically you have to choose between performance or size.

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Lenovo T480.

Thank me later.

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Good Lord all I wanted to do today was look at some laptops, had no intention of buying one today, the main reason I went in was to just get a feel for the size and weights of the various laptops I was looking at.

But man I was asked by at least a dozen employees if I needed help even though I was just looking and then when I found a laptop I was very interested in I kept telling the guy helping me I wasn't buying today but he kept up the pressure on me similar to how a used car salesman would hound you.

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If that many kept talking to you they thought you were a shoplifter. Maybe dress nicer.

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got fired for buying the In Living Color Season 1 DVD before it was released. So worth it.

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Well, that wasn’t smart. Homie don’t play dat.