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re: What I'd do different next time: A real estate agent/transaction story/rant

Posted on 8/2/17 at 6:39 pm to
Posted by AUjim
America
Member since Dec 2012
3678 posts
Posted on 8/2/17 at 6:39 pm to
quote:

have an offer review date, and the majority of offers have escalation clauses to go up in the case that there is a stronger offer


Never even considered that....sounds like good plan
Posted by SECdragonmaster
Order of the Dragons
Member since Dec 2013
16496 posts
Posted on 8/2/17 at 9:11 pm to
Jim,

Thanks for sharing in detail what you went through. It's the way we can all learn from others mistakes. I have not found a realtor significantly helpful in the three moves I made so far in my life.

It's why I like this board. It's not the OT where we try and bash each other.

Posted by Retrograde
TX
Member since Jul 2014
2906 posts
Posted on 8/2/17 at 10:18 pm to
I never understood why people who are not extremely strapped for time take an offer submitted within the first week. If you list your house at x dollars and get 3 full price offers in the first couple days, then your realtor just wants to move the house and it is costing you money.
Posted by YipSkiddlyDooo
Member since Apr 2013
3668 posts
Posted on 8/2/17 at 11:48 pm to
quote:

your realtor just wants to move the house and it is costing you money.


Sounds like the OPs realtor was in that boat. The OP was right on in asking his realtor to notify potential buyers of multiple offers and asking for best and final. I'd be interested to hear her reason for not wanting to do it. You aren't "countering," you can't "offend" the potential buyer with some new number because you aren't giving one. The worst thing that happens is both prospective buyers say "that is our best offer" and you pick one.

Even if the OP wouldn't have gotten a penny more with a different agent, sounds like the frustrations are totally justified.
Posted by cave canem
pullarius dominus
Member since Oct 2012
12186 posts
Posted on 8/3/17 at 3:09 am to
quote:

In hindsight, she completely underestimated the demand of our market.


Perhaps, but it is also possible she knew she had a quick sale and easy money at her chosen price point.

Real Estate agents are normally a few notches down the honesty tree from buy here pay here used car salesmen, especially when acting as a dual agent.
Posted by baldona
Florida
Member since Feb 2016
21216 posts
Posted on 8/3/17 at 8:38 am to
Op sold at asking with concessions, I don't think that's worth losing sleep over. Realtors have no idea what will happen, even in hot markets not everything sells for ask. He tried to sell it on his own, and it didn't sell. That's what you are paying for. Not a market genius or financial expert.

Comps are just that comparables, but my neighborhood for example had golf course lots, lake front, interior lots, no garages up to 3 car garages, etc. Its very hard to get a great idea what the market truly is.

The biggest mistake I think most people made and the OP made was accepting an offer right away. I've seen investment grade properties listed low and then the seller will say something like best and final in 2 weeks. I've seen 20+ offers reviewed at that point. But at least you know then that people are offering close to their full price. Nothing in real estate is perfect.
Posted by lynxcat
Member since Jan 2008
24478 posts
Posted on 8/3/17 at 11:21 am to
This is the most pinpoint example of agency problems in the world. RE agents just don't have incentives that align to the buyers with the classic terms.

I won't be in the market for a few years but I'm going to write unique deal terms that align our interest whenever I need to sell property.
Posted by ATLdawg25
Atlanta, GA
Member since Oct 2014
4370 posts
Posted on 8/3/17 at 11:54 am to
quote:

I'm going to write unique deal terms that align our interest whenever I need to sell property.

What terms will those be?
Posted by baldona
Florida
Member since Feb 2016
21216 posts
Posted on 8/3/17 at 11:56 am to
quote:


I won't be in the market for a few years but I'm going to write unique deal terms that align our interest whenever I need to sell property.


LOL. I love the hate that realtors get. They take like a 40 hour 1 week course, and people expect them to have Ivy league finance degrees. They are what they are, you just have to know their purpose. That purpose is 100% not to be able to predict the market.

We don't know everything that went into the OP's example, but he said himself he listed for a month FSBO with no showings. He obviously priced the market himself. THEN the realtor took it and he got full list price.

So no offers in a month to full list price in under a month, all at a price the OP signed off on. Yet the lady that took a 40 hour

Its rather impossible to know if he left money on the table, in at least a small percentage of cases both buyers could have denied an increase and walked.
Posted by 50_Tiger
Arlington TX
Member since Jan 2016
40812 posts
Posted on 8/3/17 at 12:34 pm to
:( I wish houses only cost 140-180k here in North Dallas
Posted by AUjim
America
Member since Dec 2012
3678 posts
Posted on 8/3/17 at 1:20 pm to
quote:

people expect them to have Ivy league finance degrees


For the most part, we're definitely not dealing with folks with PhD's in advanced market analytics, but that doesn't mean we shouldn't have expectations of knowledge, skills, and good service. I think the issue is knowing your own weaknesses so that you can ask the right questions in order to find one that is actually good at the parts of their job where you might be lacking, whether it be staging, negotiating, managing whatever necessary repairs there are from inspection....etc.

My mistake was just deferring to the 'expertise' of my agent, trusting, not even questioning whether or not she had a firm grasp on pricing and negotiating. After all, she is the one with the protected golden access to all of the information that makes her profession relevant. Even though all those things are ultimately my decision, I deferred to her, and while I don't think it quite cost me 15K, it probably did cost me somewhere from 4,000-7,500. It pretty much just means that I'll have to save for a few additional months before I can buy my next investment property.

There were a few things that she did really, really well, and I'm appreciative, but I just honestly didn't need her for those things.
Posted by lynxcat
Member since Jan 2008
24478 posts
Posted on 8/3/17 at 1:22 pm to
quote:

What terms will those be?


I honestly have not given enough thought to it (since it isn't on my near term horizon) to come up with what those terms would be.

Generally speaking, I want to make it worth the agent's time to get absolute top dollar. Getting 3% or even 6% off an additional $10k selling price is worth a lot more to me than it is to the agent. Hypothetically, what if I set what I believe is a reasonable selling price and then structure the agents contract to where he or she gets 30% of anything over that amount? Fixed fee for the sale and aggressive variable on everything above an amount.

I'm spitballing here but you can see how this could evolve.

And yes, I expect someone making thousands of dollars on a single transaction to be held to a high standard. Not going down this rabbit hole....
This post was edited on 8/3/17 at 1:23 pm
Posted by baldona
Florida
Member since Feb 2016
21216 posts
Posted on 8/3/17 at 2:36 pm to
quote:

while I don't think it quite cost me 15K, it probably did cost me somewhere from 4,000-7,500. It


We all know this is impossible to say. I feel you, but as a third party I think you are overestimating what you lost. She also sold it quick, that's worth something. Maybe it wasn't to you and you'd rather it took longer for $4000 more but not everyone would.

You also agreed to a listing price, of which was certainly thought out thoroughly by you since you had it listed fsbo.

I'm curious, what was your list price fsbo compared to her listing price?

I'm also not sure it's fair to say she had it underlisted. Ive said it myself that if it sells in the first week it's under listed, but that's not necessarily true. You list something to sell it now, not to sell it in 3 months. Is it better to list for 10% more and sell it for 5% more in 3-4+ months? Toss up at best.

When a house doesn't sell in 2 months, realtors get their asses chewed. The market drives them to sell it fast. It's really the owners job to push back a price, I man what if she told you ask for more and one or both walks? It's an in exact business.
Posted by ItNeverRains
Offugeaux
Member since Oct 2007
26957 posts
Posted on 8/3/17 at 9:00 pm to
This thread does prove a few things

1. Realtors play a vital role in moving many markets across the US. The bigger the market, the more likelihood a realtor can provide value.

2. The experience of the realtor is paramount. Your sisters cousin who got her license to do 1-2 transactions a year is probably not the best choice for brokering your investment worth hundreds of thousands of dollars.

Out of curiosity, did going FSBO and sitting affect your decisions to not be more assertive to enter into a multi offer situation? I absolutely think your agent is in the wrong not to do so but just curious if time lost or confidence lost by sitting played a factor?
Posted by hiltacular
NYC
Member since Jan 2011
19762 posts
Posted on 8/3/17 at 9:23 pm to
The problem with your method is it is entirely contingent on the listing price.

Any realtor in that situation will refuse to take the listing unless you agree to a super favorable listing price for them and in that case I would ask what is the point? Why would they take a listing if they know there is no chance at getting above ask? The market should really dictate most listings.

If you are this concerned about the selling process do it yourself or do your homework and find a solid agent that you know will fight to get you best price.
This post was edited on 8/3/17 at 9:26 pm
Posted by hiltacular
NYC
Member since Jan 2011
19762 posts
Posted on 8/3/17 at 9:41 pm to
I mean maybe she could have negotiated better but it does sound like her counter got them to come up to full ask if I am reading this right. I am not sure $4,500 is worth turning down a full price offer to gamble on the market for a $160k house
Posted by lynxcat
Member since Jan 2008
24478 posts
Posted on 8/3/17 at 10:36 pm to
The typical real estate agent contract does not incentivize them to get top dollar. It incentivizes the agent to move the property as quickly as possible.
Posted by TJG210
New Orleans
Member since Aug 2006
28523 posts
Posted on 8/4/17 at 1:08 am to
quote:

It incentivizes the agent to move the property as quickly as possible.

Sheesh, as someone said earlier, if a agent overprices a property and sits on it for 2 months, the homeowner is pissed that it's taking so long. You can't have it all.....
I mean at the end of the day are you really going to dicker over a few thousand dollars for a transaction that's in the hundreds of thousands of dollars? As long as the house sells in a timely fashion for a fair price, everyone wins.

I mean who would you be pissed at if the agent rebuffs the full offer searching for more and the offers get pulled and you're stuck for another month or two quibbling over a few bucks?

Also one thing the do it yourselfers never consider is that if something goes awry with a transaction (measurement discrepancy, something wasn't disclosed properly) they're on the hook to be sued. All realtors carry and pay for errors and omission insurance to protect themselves in instances such as this.
This post was edited on 8/4/17 at 1:14 am
Posted by lynxcat
Member since Jan 2008
24478 posts
Posted on 8/4/17 at 7:48 am to
What if I am fine with it taking two months to sell the house?

Using phrases like "a few thousand dollars" and "a fair price" is your way to try to minimalize the fact that the agency problem is a very real issue.
Posted by TJG210
New Orleans
Member since Aug 2006
28523 posts
Posted on 8/4/17 at 8:29 am to
If you don't mind it sitting it's fine, I guess I'm just looking at it from a perspective where all persons in the transaction are honest actors. There's really a lot to consider, I mean setting a price is not an exact science, but all parties should be upfront with each other at the beginning of their objectives.

Also remember that for most loan programs that the appraisal can't be over the purchase or additional problems may pop up. So if you set it so high that the house doesn't appraise, then you're back to square 1. Did the OP ever say what his house appraised for after?
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