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AT&T Uverse Internet sucks

Posted on 12/17/14 at 9:01 am
Posted by The Levee
Bat Country
Member since Feb 2006
10835 posts
Posted on 12/17/14 at 9:01 am
The "Uverse" is not running to its standard in my area (uptown NOLA) and I'm still paying for the same service.

I regularly get 4-5 MPHS Download and .55-1 Upload (terrible)

Wtf am I paying for and when will they upgrade their service offerings?

Any ATT employees on here?

It's part of my bundle and its making me want to switch.

My phone data moves much faster.
Posted by Hulkklogan
Baton Rouge, LA
Member since Oct 2010
43316 posts
Posted on 12/17/14 at 9:04 am to
I have Uverse in BR and mine's fine. Have you called in a trouble? Have you done any real troubleshooting, or are you just throwing up your hands and saying "welp, uverse sucks!"?
This post was edited on 12/17/14 at 9:05 am
Posted by Oenophile Brah
The Edge of Sanity
Member since Jan 2013
7544 posts
Posted on 12/17/14 at 11:34 am to
I have Uverse and live Uptown. I think I pay for the 2nd highest service and comes in around 5MPHS downloan. I'll check back and report after work.

I've not heard when ATT intends to upgrade their standard speeds.

Not sure exactly where you live, but I'm near the universities. I'm shocked we don't have more competitive speeds considering two universites are in walking distance.
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5347 posts
Posted on 12/17/14 at 12:40 pm to
Is that your wired or wireless speeds? The gateways are known for having shitty WiFi. I pay for 18 and get about 20 wired and about 15 over WiFi close to the gateway. Mandeville FYI.
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 12/17/14 at 1:30 pm to
I build Uverse sites for AT&T and it is CRAP.
They run fiber up to the Uverse cabinet but use the ancient cat3 cable to get the signal to your house. I don't have it in my area but at my mother's house the cable in the neighborhood is anywhere from 20-40 years old, much of which is air core from the 70s. No matter what speed they offer you, there is only so much bandwidth you can push through that crap.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
69374 posts
Posted on 12/17/14 at 6:03 pm to
I havent had any trouble in the 2 years ive had it in Br. Actually it has been quite nice.




Just got this, but also dl some torrents rt now.
This post was edited on 12/17/14 at 6:10 pm
Posted by UltimateHog
Oregon
Member since Dec 2011
66026 posts
Posted on 12/17/14 at 6:53 pm to
It's DSL, what do you expect?
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80856 posts
Posted on 12/22/14 at 9:23 pm to
My Uverse is solid

Posted by okietiger
Chelsea F.C. Fan
Member since Oct 2005
41008 posts
Posted on 12/23/14 at 10:04 am to
Love UVerse cable.

Absolutely hate their internet though. Strongly considering bringing in Cox Internet only.

It's basically our only other option.
Posted by ruzil
Baton Rouge
Member since Feb 2012
16978 posts
Posted on 12/24/14 at 10:46 am to
I too have experienced this sucky uverse internet service and have metrics similar to yours.

I especially enjoy having to stay at the office an extra hour while I wait for a digital dentistry case to upload.

The husband of a staff member said they are trying to get rid of uverse in favor of fiber and that the terrible speeds they are providing are intentional in the areas that are soon to get fiber. This would make the sale of the new more expensive service a slam dunk. I don't know whether to believe him but there are signs in my area that they are installing the fiber lines.

This may be a good sign that you are soon to get fiber.
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