Disappointed With Off The Hook

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Stopped yesterday evening to pick up dinner

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Your night to cook?

I agree, you should have contacted them before posting. They are good people and I'm sure they would have offered to fix the problem.

Errors happen!

Uhh a bit hasty with your first post to throw out the violin..

That doesnt sound like a bitter owner at all.
Why should a place get a pass for that here when nobody else does..

geeze, just giving my opinion guys! thought that was what this place was all about.

I'm not an owner, but I like the place, have never had a bad experience, and want to see it do well.

Oh, and I didn't realize the emoticons were offensive. I'll be more careful next time!

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We've tried OTH several times and have never been even a little bit impressed. I've never understood the love they get on this board for their deli food

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where do you get a good fried oyster or fried shrimp po-boy in baton rouge?

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where do you get a good fried oyster or fried shrimp po-boy in baton rouge?

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Dempsey's is real good for fried shrimp, catfish & oyster poboys IMO.

ETA: I've been giving Dempsey's lots of love on here lately, but the level of service and the attitude of their employees at the Coursey location has dropped a notch since they opened a 2nd location. Food is still good though.

agreed .. fried seafood needs to be eaten straight from the kitchen at the restaurant .. no one has built a better mousetrap with cooking oil .. as it cools, it gets soggy ... hush puppies can be inconsistent at any place you go .. sounds like a temp issue .. not old grease .. granted, screwing up with the mayo is the worst thing I see here .. but any owner worth their salt would replace this in a second ... I am sure these guys would have made it right ..

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Dempsey's is real good for fried shrimp, catfish & oyster poboys IMO.

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there is no bigger fan of dempseys cup and half (chick sausage and french dip) than i.......but their fried seafood poboys just dont do it for me..........

tommys and off the hook always have, tho.

JMO

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I've never understood the love they get on this board for their deli food.

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Some people on this board have an underdog complex for the local owned restaurants. And the owner did come here at first soliciting feed back on improvements to the food which earned him some credit. I think it's good that they'd be the type of place to fix a problem and that says something about them, but they still had an initial quality issue for the OP, why should that get swept under the rug?

The OP has experience with a direct competitor that has apparently worked out better for him. That's EXACTLY the kind of information this board is supposed to produce. If it was a rare mistake that will come out over time with more people posting about their great experiences with Off The Hook.

Ate at Off the Hook yesterday for a late lunch. It was packed and the food was good as usual. Had a shrimp poboy with mayo only no funny taste on the seafood.

Friday's are crazy during lent. Should have brought it back if the order was wrong. I eat over there 2-3 times a week as I work a couple buildings away and don't have any complaints.

It is a bummer to get tomatoes when you don't want them or mayo in your case. I think thats where the falling out of love may be from.

Concerning fried seafood takeout. The restaurant industry should design a breathable take out container that doesn't allow the food to steam within the container once it is closed. I don't care who you are, but if you put a french fry, Onion ring or anything else in a closed container that is still hot, it will be soggy.