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Message
Lost 12 word phrase
Posted on 5/24/25 at 11:57 am
Posted on 5/24/25 at 11:57 am
My son changed phones this week. Screenshotted his Coinbase wallet phrase (for security it doesnt show it). He has no idea what it is. Is he screwed? Other phone was erased and doesn’t see anything in cloud. Google doesn’t seem optimistic. Any ideas?
Posted on 5/24/25 at 12:50 pm to tygeray
Yeah with a seed wallet you literally have one job. I had mine written down and hidden in multiple places and still misplaced it. Or rather, I had hid a seed from an irrelevant wallet
Sorry it happened, hopefully it wasn’t much money
Sorry it happened, hopefully it wasn’t much money
Posted on 5/24/25 at 3:05 pm to tygeray
If he cannot access his account via password, and cannot restore the wallet via 12 words, he is out of luck
Posted on 5/24/25 at 4:02 pm to tygeray
Life lesson for him, but you always verify before destroying.
Posted on 5/24/25 at 5:05 pm to tygeray
From my buddy ChatGPT:
If your son has lost access to his Coinbase Wallet recovery phrase (seed phrase) and didn't back it up in any way (not in a secure cloud, not written down, not stored in a password manager), then unfortunately yes, he may be locked out permanently. Here's a detailed breakdown:
First: Important Clarification
There are two different Coinbase apps:
Coinbase (centralized exchange): Sign-in with username/password and 2FA. Funds are recoverable if he can log in.
Coinbase Wallet (decentralized): Self-custodied, access is solely via the recovery phrase (12 or 24 words). No one at Coinbase can help recover it.
Please confirm which one he was using. Based on your mention of the recovery phrase, it sounds like Coinbase Wallet.
If it was Coinbase Wallet:
No recovery phrase = no access. Even Coinbase support cannot recover the wallet.
Screenshots of the phrase without the actual words visible won’t help — it’s like having a picture of a blank password field.
If the original wallet was deleted from the old phone and not backed up (e.g., manually saved to iCloud, Google Drive, or a password manager), then the assets are effectively lost.
Double-Check These Before Giving Up:
Google Photos/Drive: Check if any auto-backup was enabled and if the screenshot with the actual phrase is stored there.
iCloud or Google Account Backups: On the old phone, was app data being backed up? (Unlikely to include the phrase, but worth checking.)
Email / Password Manager: Did he maybe store the phrase in a notes app or somewhere less secure?
Old phone recovery: If the phone hasn’t been overwritten or reset beyond recovery, a forensic data recovery might be able to retrieve the screenshot — but this is expensive and not guaranteed.
If it was just Coinbase (the exchange app):
Then he might be okay — he just needs to:
Reinstall Coinbase
Log in with email and password
Pass 2FA (and maybe ID verification)
Final Notes:
If he can’t recover the phrase and it was Coinbase Wallet, then:
The assets remain on the blockchain, but no one can access them without the phrase.
It’s a hard lesson in self-custody. Many crypto users have faced similar situations.
Let me know which app he used, and I can tailor further advice.
If your son has lost access to his Coinbase Wallet recovery phrase (seed phrase) and didn't back it up in any way (not in a secure cloud, not written down, not stored in a password manager), then unfortunately yes, he may be locked out permanently. Here's a detailed breakdown:
First: Important Clarification
There are two different Coinbase apps:
Coinbase (centralized exchange): Sign-in with username/password and 2FA. Funds are recoverable if he can log in.
Coinbase Wallet (decentralized): Self-custodied, access is solely via the recovery phrase (12 or 24 words). No one at Coinbase can help recover it.
Please confirm which one he was using. Based on your mention of the recovery phrase, it sounds like Coinbase Wallet.
If it was Coinbase Wallet:
No recovery phrase = no access. Even Coinbase support cannot recover the wallet.
Screenshots of the phrase without the actual words visible won’t help — it’s like having a picture of a blank password field.
If the original wallet was deleted from the old phone and not backed up (e.g., manually saved to iCloud, Google Drive, or a password manager), then the assets are effectively lost.
Double-Check These Before Giving Up:
Google Photos/Drive: Check if any auto-backup was enabled and if the screenshot with the actual phrase is stored there.
iCloud or Google Account Backups: On the old phone, was app data being backed up? (Unlikely to include the phrase, but worth checking.)
Email / Password Manager: Did he maybe store the phrase in a notes app or somewhere less secure?
Old phone recovery: If the phone hasn’t been overwritten or reset beyond recovery, a forensic data recovery might be able to retrieve the screenshot — but this is expensive and not guaranteed.
If it was just Coinbase (the exchange app):
Then he might be okay — he just needs to:
Reinstall Coinbase
Log in with email and password
Pass 2FA (and maybe ID verification)
Final Notes:
If he can’t recover the phrase and it was Coinbase Wallet, then:
The assets remain on the blockchain, but no one can access them without the phrase.
It’s a hard lesson in self-custody. Many crypto users have faced similar situations.
Let me know which app he used, and I can tailor further advice.
This post was edited on 5/24/25 at 5:06 pm
Posted on 5/25/25 at 1:46 pm to OysterPoBoy
Thanks for suggestions. He’s able to login into Coinbase. Wallet is the issue. I still have the phone he wiped. Gonna see if there is anything to recover. At this point I know it’s probably a list chase but still going to try.
Posted on 5/25/25 at 4:10 pm to tygeray
I hope he didn't buy in 2010...
Posted on 5/25/25 at 4:14 pm to Jax-Tiger
??. No it’s pretty recent
Posted on 5/25/25 at 4:39 pm to tygeray
It's lost. About 15-20% of Bitcoin is lost, more will be lost. This is considered a feature, not a bug, by the Bitcoin advocates as it can increase the value of the non-lost coins and future mined coins.
This is part of the beauty of "being your own bank" - some folks will make a mistake along the way and it benefits the others (until they too make a mistake).
Also increasingly you can be held at gunpoint or beaten into submission for your Bitcoin which can't happen with traditional bank transfers https://www.politico.eu/article/france-crypto-entrepreneur-extra-security-kidnapping-attempt/
This is part of the beauty of "being your own bank" - some folks will make a mistake along the way and it benefits the others (until they too make a mistake).
Also increasingly you can be held at gunpoint or beaten into submission for your Bitcoin which can't happen with traditional bank transfers https://www.politico.eu/article/france-crypto-entrepreneur-extra-security-kidnapping-attempt/
Posted on 5/25/25 at 4:50 pm to UltimaParadox
quote:the governement can't even take it from you. Sounds like a good feature.
Future of finance they say
Posted on 5/26/25 at 12:27 am to tygeray
quote:
My son changed phones this week. Screenshotted his Coinbase wallet phrase (for security it doesnt show it). He has no idea what it is. Is he screwed? Other phone was erased and doesn’t see anything in cloud. Google doesn’t seem optimistic. Any ideas?
Part of being a red-blooded ‘merican male is making expensive mistakes.
Life lessons come hard, fast, and often times expensive.
Posted on 5/26/25 at 7:25 am to tygeray
If his coins are on coinbase, and he can log into coinbase, I don’t see what the issue is?
Posted on 5/26/25 at 6:24 pm to Big_Sur
quote:
It's lost. About 15-20% of Bitcoin is lost, more will be lost. This is considered a feature, not a bug, by the Bitcoin advocates as it can increase the value of the non-lost coins and future mined coins.
Do they have any response to the point that since the supply is finite, and a lost bitcoin is unrecoverable forever, all the bitcoin will inevitably eventually be lost?
Posted on 5/27/25 at 12:18 pm to TigerTatorTots
quote:
If his coins are on coinbase, and he can log into coinbase, I don’t see what the issue is?
He’s talking about Coinbase Wallet which I think is non-custodial.
Posted on 5/27/25 at 12:21 pm to tygeray
quote:
Screenshotted his Coinbase wallet phrase
This is considered bad practice. The seed phrase should be handwritten and stored in a safe place the moment the wallet is created.
Sorry, but his funds might be lost.
Posted on 5/27/25 at 4:12 pm to OysterPoBoy
quote:I have about 5k locked away in coinbase, I changed my ID to my new address, the authenticator will not recognize me as me with the new address, I have been locked out for almost 3 years. I give it the ol college try every 6 months or so and eventually get so damn mad I stop. Coinbase has no customer service that I have been able to access.
Coinbase (centralized exchange): Sign-in with username/password and 2FA. Funds are recoverable if he can log in
Posted on 5/28/25 at 6:33 pm to tigerfoot
R/CoinbBase
They have support reps on their Reddit page, or so I am led to believe.
Also, dont trust anyone on there.
ETA read the pinned message on the top of the page.
They have support reps on their Reddit page, or so I am led to believe.
Also, dont trust anyone on there.
ETA read the pinned message on the top of the page.
This post was edited on 5/28/25 at 6:35 pm
Posted on 5/29/25 at 12:10 am to tygeray
What’s his favorite movie quote?
Favorite song lyric?
Favorite quote?
Favorite song lyric?
Favorite quote?
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