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re: Retail theft 21x more likely when using self checkout

Posted on 1/18/24 at 8:06 am to
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167882 posts
Posted on 1/18/24 at 8:06 am to
Home Depot in Lake Charles is trying to get away from self-checkout. The manager wants it gone due to theft but corporate is fighting him. Now he has people "assist" you in self-checkout defeating the purpose of it since they scan everything for you and only let you punch the screen to complete the transaction.

Walmart too is opening more cashier isles and is said to be considering doing away with it on a national level or at least reducing it greatly.

I hate going to HD now because of the situation since I prefer self-checkout when I am in a hurry but per usual the dregs of society ruin stuff for the rest of us.
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
9758 posts
Posted on 1/18/24 at 8:19 am to
quote:

Home Depot in Lake Charles is trying to get away from self-checkout. The manager wants it gone due to theft but corporate is fighting him. Now he has people "assist" you in self-checkout defeating the purpose of it since they scan everything for you and only let you punch the screen to complete the transaction.

I was at Home Depot in BR last week and it was the same. Only 2 of the “self checkout” stations were open and both had attendants scanning the items.
Posted by High C
viewing the fall....
Member since Nov 2012
54313 posts
Posted on 1/18/24 at 8:22 am to
quote:

Walmart too is opening more cashier isles and is said to be considering doing away with it on a national level or at least reducing it greatly.


As someone mentioned, many Walmart stores are remodeling to allow more self checkout. The one nearest me just finished, and I’d estimate that half of cashier checkout has been eliminated.

If they go back now, it will be very expensive.
Posted by Weekend Warrior79
Member since Aug 2014
16643 posts
Posted on 1/18/24 at 8:24 am to
quote:

Home Depot in Lake Charles is trying to get away from self-checkout. The manager wants it gone due to theft but corporate is fighting him

Funny how corporate is fighting them, yet it looks like LC, Kenner, and Br are all saying F that. Hadn’t been to Harahan in a while, but sure it’s the same


When these stores do their cost/benefit analysis I wonder how they determine how much shrinkage from self checkout and how much from the register. Ran to HD before the freeze to get a few items, so a guy w a full cart try to jump the line to one of the self-checkouts open. Lady told him that’s not how it works, he has to get in line. Dude looked at her and just rolled out w the full cart.
Posted by Oilfieldbiology
Member since Nov 2016
37727 posts
Posted on 1/18/24 at 9:10 am to
quote:

Home Depot in Lake Charles is trying to get away from self-checkout. The manager wants it gone due to theft but corporate is fighting him. Now he has people "assist" you in self-checkout defeating the purpose of it since they scan everything for you and only let you punch the screen to complete the transaction.


Started noticing this too at the Walmart in BR. I didn’t think anything of it as typically I’m too stubborn/stupid to get a cart so I have my hands full and just thought it was workers being courteous, but this makes a lot of sense too.
Posted by Ed Osteen
Member since Oct 2007
57573 posts
Posted on 1/18/24 at 11:01 am to
quote:

Home Depot in Lake Charles is trying to get away from self-checkout. The manager wants it gone due to theft but corporate is fighting him.


The HD on highland in BR won’t let anyone use self checkout anymore due to theft. It was a shite show last time I was there because they don’t have the right amount of cashiers to run each kiosk
Posted by Schmelly
Member since Jan 2014
14542 posts
Posted on 1/18/24 at 11:42 am to
quote:

Walmart too is opening more cashier isles and is said to be considering doing away with it on a national level or at least reducing it greatly.

Not here. WM in Prairieville just remodeled the whole self checkout area. It’s like 90% of the front area
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