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No middle name on ticket MSY- issue?

Posted on 10/30/18 at 7:32 am
Posted by Shaun176
Baton Rouge
Member since Aug 2008
2465 posts
Posted on 10/30/18 at 7:32 am
My work booked a flight for me on Copa Airline out of MSY and only put my first and last name. My first and middle names are listed as given names on my passport.

Anybody have experience with this out of MSY on Copa?
Posted by HoustonGumbeauxGuy
Member since Jul 2011
29518 posts
Posted on 10/30/18 at 7:36 am to
The only issue I’ve had with that was my United FF miles wouldn’t transfer into my account because my FF program had my middle name on it (because that’s what I go by) and the ticket was booked using my first name listed on my passport.

Posted by jsquardjj
Member since Oct 2009
1317 posts
Posted on 10/30/18 at 7:42 am to
I have had that happen and had no issues from tsa.
Posted by Shaun176
Baton Rouge
Member since Aug 2008
2465 posts
Posted on 10/30/18 at 11:45 am to
Thanks
Posted by geauxgurl
Huntsville, AL
Member since Jan 2013
61 posts
Posted on 10/30/18 at 9:22 pm to
First of all, get it straightened out at your work. It's not just an MSY/Copa problem - you could have problems on any leg of your trip. I have had this happen twice - first, no problem, second was on second leg of a return flight - gate personnel noticed it (ATL)and demanded another form of identification that had my middle name on it (maiden name listed as middle on passport). Fortunately I had my driver's license with me and it had the correct info - may or may not have been accepted in a foreign country. I had flown from home town to Atlanta, to Athens, to Rome, to Atlanta and that was when it was noticed.

Just to be safe, I would try to have something with your middle name on it - perhaps a letter (notarized?) from employer with info. Maybe they can call airline and see what can be done..who doesn't know that passport name and ticket name has to be the same on international flights???
Posted by GynoSandberg
Member since Jan 2006
72017 posts
Posted on 10/30/18 at 11:27 pm to
Call and have them rebook the ticket with the correct name. It’s not worth the headache. I’ve seen people hung up at MSY for this
Posted by Shaun176
Baton Rouge
Member since Aug 2008
2465 posts
Posted on 10/31/18 at 5:29 am to
They booked it based on my name in the Payroll system. I have been with the company for 17 years. It is the 1st time I have to travel internationally. They said it was my problem because I should have made sure my name is right in payroll. I guess I will call the Airline and pay the change fee.
Posted by 03GeeTee
Oklahomastan
Member since Oct 2010
3371 posts
Posted on 10/31/18 at 7:36 am to
I have a slightly related question. I have a flight to Japan next week booked with United and on my ticket it combined my first and middle names into one name without spaces. For example, instead of saying “SMITH/ JOHN JACOB” it says “SMITH/ JOHNJACOB.” Is this going to be a problem?
This post was edited on 10/31/18 at 7:39 am
Posted by Panny Crickets
Fort Worth, TX
Member since Sep 2008
5596 posts
Posted on 10/31/18 at 8:01 am to
quote:

I have a slightly related question. I have a flight to Japan next week booked with United and on my ticket it combined my first and middle names into one name without spaces. For example, instead of saying “SMITH/ JOHN JACOB” it says “SMITH/ JOHNJACOB.” Is this going to be a problem?


Is that something that you can call United and have changed?
Posted by Shaun176
Baton Rouge
Member since Aug 2008
2465 posts
Posted on 10/31/18 at 9:12 am to
quote:

instead of saying “SMITH/ JOHN JACOB” it says “SMITH/ JOHNJACOB.” Is this going to be a problem?


They take out spaces to save room.


For my problem, I called Copa, they told me to email a copy of my passport and they will correct my ticket for no charge.

I am flying business class, so I don't know I this is free for everyone.
Posted by lovelsu
Crowley, LA
Member since Jan 2007
780 posts
Posted on 10/31/18 at 9:17 am to
I flew Continental/United twice a month for 18 years. My name was always listed with no spaces and it was never a problem and I went through security a minimum of 4 times per trip.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
65692 posts
Posted on 10/31/18 at 11:16 am to
quote:

Anybody have experience with this out of MSY on Copa?
Yes, exactly your issue every time I've flown with them.

And SWA too, once I started checking.

Delta always uses my middle name and American does on International travel.

Odd that it's not uniform.

I would also doubt that your seating class has anything to do with whether they would reticket you for free.

Subtle brag though. I've done Business Class on PTY to/from NOLA. You won't mistake it for Emirates or Condor's Business class.


Posted by Fat Harry
70115
Member since Mar 2005
2215 posts
Posted on 10/31/18 at 2:17 pm to
Call the airline and have them "correct" the spelling on your ticket. There's no fee and it's not a big deal.
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