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Update has messed up Android

Posted on 3/20/17 at 9:31 pm
Posted by SEC. 593
Chicago
Member since Aug 2012
4272 posts
Posted on 3/20/17 at 9:31 pm
I installed the latest update to my Galaxy 7 and now my phone is slow and unresponsive. Chrome is basically unusable and will grind the entire phone to a halt.

Has this happened to anyone else? Is there a fix?
Posted by Texas Weazel
Louisiana is a shithole
Member since Oct 2016
8946 posts
Posted on 3/20/17 at 9:42 pm to
Only thing I can recommend is to do a factory reset. Wipe Data and Cache from the recovery menu and hope for success. (You should back up everything first. All of your files and apps will be deleted).

If that doesn't work, call Samsung and hope for the best.
Posted by Cornholio
LaPlace
Member since Nov 2007
8226 posts
Posted on 3/20/17 at 11:54 pm to
Same thing happened to me. Back up everything and do a factory reset as said above. I did it, and mine has been like new.
Posted by el duderino III
People's Republic of Austin
Member since Jul 2011
2404 posts
Posted on 3/21/17 at 1:20 am to
i'm about to wipe my nexus 5x and switch to a custom rom. they fixed the random resetting issue somehow, but now it's been replaced by a new bug: google maps opening randomly 12 times a day while i'm using the phone. like what the frick
Posted by Texas Weazel
Louisiana is a shithole
Member since Oct 2016
8946 posts
Posted on 3/21/17 at 4:15 am to
quote:

i'm about to wipe my nexus 5x and switch to a custom rom. they fixed the random resetting issue somehow

The bootloop issue??
Posted by shotcaller1
Member since Oct 2014
7501 posts
Posted on 3/21/17 at 11:39 am to
Which update is this?

Got my new phone and updated 3/14. Everything seems fine so far
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
84290 posts
Posted on 3/21/17 at 11:41 am to
quote:

I installed the latest update to my Galaxy 7


Found your problem, friend.

quote:

and now my phone is slow and unresponsive. Chrome is basically unusable and will grind the entire phone to a halt.


Sounds about right.

quote:

Has this happened to anyone else?


Almost every person who has ever owned a Samsung phone.

quote:

Is there a fix?



Get a phone not made by Samsung.
Posted by CAD703X
Liberty Island
Member since Jul 2008
86709 posts
Posted on 3/21/17 at 11:48 am to
thats a bit harsh. if i had a samsung i'd unlock and root that fricker right away and install a clean vanilla android ROM first thing.
Posted by maximum overdrive
DFW
Member since Dec 2015
2205 posts
Posted on 3/21/17 at 11:59 am to
quote:

The bootloop issue??



LG finally acknowledged it to be a hardware issue. Just had to send my wife's 5x to them for replacement or refund.
Posted by Texas Weazel
Louisiana is a shithole
Member since Oct 2016
8946 posts
Posted on 3/21/17 at 12:08 pm to
Even after the 1.5 year warranty?
Posted by maximum overdrive
DFW
Member since Dec 2015
2205 posts
Posted on 3/21/17 at 12:16 pm to
Hmm I don't know, because her's is still under warranty. I've read a couple of threads about them giving refunds for out of warranty 5x's, but that was back in November when LG finally fessed to the problem. All the reddit threads make me skeptical, because everyone has been saying how shitty LG has been with customer service. Some people are not getting anything (not even their broken phones) back, and LG basically telling them to get fricked.

If they send a replacement, it's the LG G5.
This post was edited on 3/21/17 at 12:18 pm
Posted by Texas Weazel
Louisiana is a shithole
Member since Oct 2016
8946 posts
Posted on 3/21/17 at 1:08 pm to
Good to know.

LG G5 isn't a universal phone, so I wouldn't be able to swap a T-Mobile sim for a Verizon one. Bummer.
Posted by manwich
You've wanted my
Member since Oct 2008
52673 posts
Posted on 3/21/17 at 9:42 pm to
Both my 7s work great on the update
Posted by TPecoraro23
NOLA
Member since Apr 2013
741 posts
Posted on 3/22/17 at 4:25 am to
my s7 edge was trash prior to the update. now it runs flawlessly, its smoother, battery is better, and i absolutely love the layout
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22385 posts
Posted on 3/22/17 at 10:14 am to
My recent Samsung's had locked bootloaders. That's why I gave up on my note 4.
Posted by hoginthesw
DFW
Member since Sep 2009
5329 posts
Posted on 3/22/17 at 5:19 pm to
Yep. I'm in the middle of this right now. I have a 7 edge. Great phone before the update. Chrome is jacked up, the time zone keeps randomly resetting to mountain time, I have an odd weather notification that keeps popping up and when you touch it, it takes you to the Samsung stock text message app asking me to set it as default....Plus my non Samsung chargers won't work like they did before. Freaking nightmare.

Samsung had me take it in to get re-flashed which did nothing. Now they want me to mail it in for them to work on and said it would take about a week. Who fricking knows....

I'm still under warranty,... But what a joke. I should have bought the pixel.
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