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Router w/ Extender recommendations with Gigabit ATT Internet

Posted on 8/17/18 at 4:05 pm
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/17/18 at 4:05 pm
Had a guy come out to the house because I wasn't getting the 1GB speeds I signed up for. In fact the best I was getting was 100 down and about 430 up.

After all is said and done, im now getting about 100 down and 550 up. Tech said that the gateway that comes with ATT, regardless if you have the 1GB speed, will just about always cap out at about 300MB. Highest he's ever seen is 500. I was a little skeptical but my computers are older and after running a test on my iPhone X I was getting 385 up and 406 down there so that part did add up.

He told me my best solution is going to be to get a good mesh network to get those better speeds and solve my need for getting coverage on the other side of the house and upstairs. His best recommendation was the Google Wifi mesh system which looks like it runs about $250

Anyone have this or have recommendations for something similar? I at minimum am going to need a router and two extenders to cover the area I need.
Posted by Tigerbait231
Bossier City, LA
Member since Jan 2009
574 posts
Posted on 8/17/18 at 4:26 pm to
i had a very similar problem and also had the ATT 1GB, i switched to the Netgear Orbi RBK50 and it has been night and day.
Posted by t00f
Not where you think I am
Member since Jul 2016
89849 posts
Posted on 8/17/18 at 4:32 pm to
My router just spit this out if accurate:

Test Completion Time Direction Throughput(Mbps) Overhead Average Latency(ms)
08/17/2018 16:31:31 downstream 966.647 70 2.61
08/17/2018 16:31:27 upstream 934.233 70 1.25
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22164 posts
Posted on 8/17/18 at 4:48 pm to
Could be your old computers can't get more than 100. That's what the 10/100/1000 means on the Ethernet part.

Don't know if that applies to the wifi though but I'm sure it does.
This post was edited on 8/17/18 at 4:51 pm
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80774 posts
Posted on 8/17/18 at 4:51 pm to
I think it may also have something to do with our neighborhood location. Best I ever got on wifi was 200mbps upload
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22164 posts
Posted on 8/17/18 at 4:52 pm to
Can y'all get into the router and change the channel on the 2.4 or 5Ghz frequency? Could be clogged since you are in a neighborhood.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/17/18 at 5:00 pm to
What devices did you run the test on? The thing that made me believe it was my older laptops was that my iPhone X ran 300+ no problem on wifi which lined up with what he said about the stock gateway maxing out with that.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22164 posts
Posted on 8/17/18 at 5:05 pm to
Not the gateway, your device. I'm pretty sure they would not cut you off at 100 when you can get 1k. Bad business decision.

If your phone can get higher than 100 then why would it make sense that your gateway is limiting your speed to 100?
This post was edited on 8/17/18 at 5:05 pm
Posted by TAMU-93
Sachse, TX
Member since Oct 2012
898 posts
Posted on 8/17/18 at 6:18 pm to
I suspect your iPhone is the bottleneck. Which router do you have? Are the speeds you listed all wireless speeds?
This post was edited on 8/17/18 at 6:19 pm
Posted by cajunbama
Metairie
Member since Jan 2007
30949 posts
Posted on 8/17/18 at 11:08 pm to
Get the AMPLIFI HD

Covers a lot more square footage than the google system. I have it and it works great.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/18/18 at 9:04 am to
quote:

If your phone can get higher than 100 then why would it make sense that your gateway is limiting your speed to 100?

My phone is the only device getting anything higher than 100 down. It's getting 350+ up and down.

The tech is the one who said their gateway wifi is the limiting factor not really allowing any more than that and in order to get really close to the 1GB Id have to go with a system like the google on mentioned.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/18/18 at 9:09 am to
quote:

Covers a lot more square footage than the google system. I have it and it works great.

Any reason you'd recommend it other than the square footage? Looks like that one is almost $100 more. The google one looks to cover 4500 which is plenty. The video for amplify said it covered like 20k square feet which is overkill. And it looks like the extenders on the amplify don't have ethernet ports which the google system does.

amplifi on amazon
This post was edited on 8/18/18 at 9:26 am
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80774 posts
Posted on 8/18/18 at 11:03 am to
quote:

What devices did you run the test on? The thing that made me believe it was my older laptops was that my iPhone X ran 300+ no problem on wifi which lined up with what he said about the stock gateway maxing out with that.

Brand new Lenovo laptop when I got it a few months back. Its not the most powerful but it is decent- Ideapad FLEX 4-1480.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22164 posts
Posted on 8/18/18 at 11:13 am to
I'm assuming the phone is on wifi getting the 300. If the phone is getting it then others can if the device is capable.

The wifi is not capped at 100. The tech is most likely talking about the range.

G tech is 54Mbps
N is 450Mbps
AC is 1300Mbps

It is highly highly unlikely your router is capped at 100 since the tech jumps from 54 to 450.

The modem inside would also have to be

DOCSIS 2.0 or lower than an 8x4 channel.

If you are hardwired and getting 100, then I think you don't have a gigabit port.


In the end, it doesn't really matter as you will benefit from getting a mesh anyway.
This post was edited on 8/18/18 at 11:15 am
Posted by TAMU-93
Sachse, TX
Member since Oct 2012
898 posts
Posted on 8/18/18 at 12:12 pm to
quote:

The tech is the one who said their gateway wifi is the limiting factor not really allowing any more than that and in order to get really close to the 1GB Id have to go with a system like the google on mentioned.


Your tech is wrong. Google Wifi is an AC1200 2x2 device. It has a maximum theoretical speed of 867Mbps. Real world throughput is about 1/2 that.

Your iPhone X is also a 2x2 device. It also has a maximum theoretical speed of 867Mbps. The speeds you're seeing are typical for that device.

Google WiFi will not give you faster speeds. Google WiFi is one of the slower mesh systems you can buy. It's only AC1200 and it doesn't have a dedicated band to backhaul data. The router you have now may be faster than Google WiFi. Which is why I asked which router you're currently using.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/18/18 at 1:26 pm to
quote:

It is highly highly unlikely your router is capped at 100 since the tech jumps from 54 to 450.

I've said multiple times the guy never said I was capped at 100. He said the ATT Gateway itself's wifi, which is what I'm using with no external router at all, is capped at about 300-400 over wifi. My cell phone is getting 350+ up and down which lines up with what he's saying. It is only my laptops that are hovering around 100.
This post was edited on 8/18/18 at 1:30 pm
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/18/18 at 1:27 pm to
quote:

Which is why I asked which router you're currently using.

None at all, just the ATT provided gateway. Model # 5268AC if that helps anything.
This post was edited on 8/18/18 at 1:30 pm
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22164 posts
Posted on 8/18/18 at 2:03 pm to
Alright I think I see what you're saying.

The router is fully capable of gigabit. Wifi on your laptop might be N tech and on the 2.4 which is weaker in speeds than the 5. The gateway itself might not be a good broadcaster of wifi which is why the tech said max of ~300. A mesh network will help boost speeds by having better broadcasting power on both the 2.4 and 5 networks. If your laptop isn't capable of AC tech, it probably won't see a drastic increase from what you got now.
Posted by TAMU-93
Sachse, TX
Member since Oct 2012
898 posts
Posted on 8/18/18 at 3:05 pm to
quote:

Model # 5268AC if that helps anything.


Specs for the Arris 5268AC:
- Gigabit Ethernet
- 4x4 5 GHz 802.11ac
- 2x2 2.4 Ghz 802.11n

Gigabit ethernet gives you 1000 Mbps wired connections.

4x4 5 GHz 802.11ac gives you 4 spatial streams at 433 Mbps each. That's a total theoretical throughput of 1732 Mbps.

2x2 2.4 Ghz 802.11n gives you 2 spatial streams at 150 Mbps. That's a total theoretical throughput of 300 Mbps.

The iPhone X's 2x2 5 GHz 802.11ac gives you 2 spatial streams at 433 Mbps each. That's a total theoretical throughput of 866 Mpbs.

ISP (1000 Mbps) > Gateway (1732 Mbps) > iPhone (866 Mbps). So the phone is the bottleneck. And like I said previously, real world throughput is about 1/2 of theoretical throughput.

Look out for devices connecting to that 2.4 Ghz band. Many times the 2.4 and 5 Ghz share an SSID. Devices often automatically connect to the 2.4 and never move to the faster 5 Ghz band. I recommend you give these bands distinct names. Then assign your devices to the band that works best for the devices.

Also make sure you're not operating on the same channel as your neighbors. There are phone apps (wifi analyzers) that will show you the least congested channel.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 8/19/18 at 8:53 am to
Decides to go with the Google mesh system. The speed was something I was concerned about but I've gotta get coverage on the other side of the house as well. Base router and two extenders for $260 was better than what I was seeing on most others. I let everyone know who has I told you so's or not
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