Laptop Wifi Speed?

5GHz has higher throughput, but less range and 2.4GHz has longer range, but less throughput.

The newest Cox Panoramic modems support WiFi 6 & 6e (802.11ax).

Do you know which you have?

Summary of 802.11 standards and max throughput

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Cox modem


4/5 of us will stop reading right there...

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This is the only option I have. My tablet gets over 300 mbps and my phone gets over 400 mbps.

I am sitting about 15' from the Cox modem.

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This is the only option I have.

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Can I ask why?

Any time I try to help someone with Cox internet, first I see if there are any ISP alternatives. If not, second thing I do is tell them to return the crappy rental modem and buy your own modem outright along with a better router.

After that most problems go away and those that don't are more easily fixable.

How many walls are between your office where the laptop is, and the router/modem? What are they made out of? How far is the laptop from the closest ethernet jack (I'm asking to discover the viability of dropping a cheap WAP that's closer. (I realized when I was presenting to a client on Friday that there's a good chance that people may have thought I was talking about something related to Cardi B, but thankfully most of the American crowd seemed to be near 50.)

With 2.4Ghz, there was a rule of thumb, "the three wall rule." If a signal has to pass through three walls of drywall, you can expect reduced performance. Lord help you if you have plaster/lathe over metal screening.

Your chipset supports 802.11AC. If your modem doesn't support AC, you have had it way too long. With such old protocols, your old modem probably has a limited ability to channel hop when there are conflicts with neighbors. If your modem really is that old, call tech support when you're standing at the modem. When they run tests, unplug the coax from the modem, wait a few seconds, plug it back it. Repeat randomly while you're on the phone. They'll send a tech out, and any bro that's got more than 90 days of experience will replace the modem with a new release. After the tech leaves, reboot all devices and monitor throughput for a few days.

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You sure it is a wifi issue. Plug it in with a network cable and verify speed tests.

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I finally got around to check this when my laptop was slow again. The wife download speed was 57 and the ethernet download speed was 94. Normally they are both over 300. My phone at this time was over 500. I have the 500 speed plan.

So my options are to replace the internal card or to get a better USB wifi adapter than what I got before. It was just as slow as my internal card was.

LINK

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Sounds to me like you've eliminated wifi as the problem. If the speed drops that low via hardwire as well, then the problem is either something on your laptop (could be 3rd party software or a problem with Windows itself), or with your router (could be a setting or it could just be bad at routing) which you should replace regardless.

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The Cox modem/router is part of a two year agreement that is free and I have unlimited data for $59 a month. I have a TP-Link AX3200 router in my closet gathering dust that I may hookup to see what happens. I will need to read up on how to do this.

Edit: I just checked the download speed and it is 328 mbps download and 58 upload. This is what is driving me crazy. It will work great and then it will work crappy.

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The next time it is slow, log into the router and run an internal speed test. If the modem is having slow speeds then it's a problem with the modem/router or internet service itself.

Any chance you are only seeing slow speeds in the evening?

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Whenever I get a slow speed on my laptop I check my tablet or phone and they both have fast speeds.

I get the slower speeds at different times of the day. Yesterday morning the speed was only 37.