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Message
IT Gurus needed - Disaster Recovery Service
Posted on 10/26/17 at 7:16 am
Posted on 10/26/17 at 7:16 am
Good Morning,
Our IT company is talking to us about disaster recovery and wanting us to sign on with DATTO (Datto Sirius 3 Enterprise). They are proposing local virtualization ($3,200 machine stored on-site) and then cloud virtualization ($589/mo). With this we would get no downtime in the event something happens, which is important to our business. But, this seems pretty excessive.
One of our employees is suggesting Crashplan with Code 42 which is 100% cloud based and no need for a local device. The monthly fee would be much cheaper but their website doesn't give me information about downtime.
Anyone have experience with either of these systems and can throw some knowledge my way? We are a manufacturer and have pretty large design files. We would potentially need up to 4TB of data storage.
If you need more information about our infrastructure, please don't hesitate to ask.
Thanks.
Our IT company is talking to us about disaster recovery and wanting us to sign on with DATTO (Datto Sirius 3 Enterprise). They are proposing local virtualization ($3,200 machine stored on-site) and then cloud virtualization ($589/mo). With this we would get no downtime in the event something happens, which is important to our business. But, this seems pretty excessive.
One of our employees is suggesting Crashplan with Code 42 which is 100% cloud based and no need for a local device. The monthly fee would be much cheaper but their website doesn't give me information about downtime.
Anyone have experience with either of these systems and can throw some knowledge my way? We are a manufacturer and have pretty large design files. We would potentially need up to 4TB of data storage.
If you need more information about our infrastructure, please don't hesitate to ask.
Thanks.
Posted on 10/26/17 at 7:50 am to CHiPs25
Crashplan is just an off-site backup, from what I understand unless they now offer some remote disaster recovery services.
Posted on 10/26/17 at 7:57 am to CHiPs25
Crashplan will not give you 0 downtime and nothing with give you 0 down time. Crashplan is just offsite backups, cheap at a data level, not an image level.
Not sure how many servers you have, but $3,200 is kind of a no mans land depending on what they are proposing. It can't be VMware and SRM at that price so I assume they are using VMware ESXI essentials Plus and doing HA but at that price I don't see how they are doing shared storage to fail over in the event of a VM issue, or physical hardware.
Don't have anywhere of enough detail.
Not sure how many servers you have, but $3,200 is kind of a no mans land depending on what they are proposing. It can't be VMware and SRM at that price so I assume they are using VMware ESXI essentials Plus and doing HA but at that price I don't see how they are doing shared storage to fail over in the event of a VM issue, or physical hardware.
Don't have anywhere of enough detail.
Posted on 10/26/17 at 8:54 am to CHiPs25
We are somewhat similar and I just setup the below solution. It may be overkill for you but just some ideas. Things like 0 downtime, offsite backup, High-Availability, geographic redundancy etc start adding to the price pretty quick.
We are an engineering firm and as such have lots of very large design files/drawings. We have a datacenter offsite, but even with our large pipe between the offices and the datacenter, the latency was just too much for the engineers opening these large files and working on them. So I set up a DFS Namespace, set up a a local server (physical) in the office, and have the DFS Replication running between the branch office and the datacenter. This way, the data is local, as well as in our datacenter, is synced, is highly available, and redundant.
Furthermore the data in our datacenter is snap-shotted at the SAN level and replicated to another data-center. Additionally we use a product to backup some servers in our data centers known as cloud berry that does a full backup to the cloud and I think it has a feature where you can recover the backup to something like AWS. That wouldn't be 0 downtime, but low downtime. We are very happy with Cloudberry for individual file restoration which is the main reason we use it.
ETA: all of that was based on the assumption you are talking about a Fileserver.
We are an engineering firm and as such have lots of very large design files/drawings. We have a datacenter offsite, but even with our large pipe between the offices and the datacenter, the latency was just too much for the engineers opening these large files and working on them. So I set up a DFS Namespace, set up a a local server (physical) in the office, and have the DFS Replication running between the branch office and the datacenter. This way, the data is local, as well as in our datacenter, is synced, is highly available, and redundant.
Furthermore the data in our datacenter is snap-shotted at the SAN level and replicated to another data-center. Additionally we use a product to backup some servers in our data centers known as cloud berry that does a full backup to the cloud and I think it has a feature where you can recover the backup to something like AWS. That wouldn't be 0 downtime, but low downtime. We are very happy with Cloudberry for individual file restoration which is the main reason we use it.
ETA: all of that was based on the assumption you are talking about a Fileserver.
This post was edited on 10/26/17 at 8:57 am
Posted on 10/26/17 at 9:01 am to CHiPs25
Datto is the gold standard in DR
Posted on 10/26/17 at 9:23 am to CHiPs25
quote:
But, this seems pretty excessive.
That is NOTHING compared to data loss.
Posted on 10/26/17 at 9:57 am to t00f
quote:
Not sure how many servers you have, but $3,200 is kind of a no mans land depending on what they are proposing
Yea, was thinking the same thing. Are there appliccation servers or just run of the mill active directory/dns/dhcp, etc?
Posted on 10/26/17 at 10:05 am to philabuck
quote:
Not sure how many servers you have, but $3,200 is kind of a no mans land depending on what they are proposing
Yea, was thinking the same thing. Are there appliccation servers or just run of the mill active directory/dns/dhcp, etc?
Don't know but if the answer is 0 downtown that comes an expense much higher than $3,200.
Posted on 10/26/17 at 10:09 am to SG_Geaux
quote:
That is NOTHING compared to data loss.
Agreed. After posting this I did some more research and it seems like Datto is the way to go. It's just a shock to us because we're passed the mom and pop company and are growing at a rapid pace.
Posted on 10/26/17 at 10:21 am to CHiPs25
quote:
It's just a shock to us because we're passed the mom and pop company and are growing at a rapid pace.
there's overpriced stuff out there, but when you get into an environment that can have 0 downtime and people start looking into data loss as revenue loss, they'll usually pony up the money.
i work primarily with schools in Texas and these days the demands of schools like Terrebonne Parish are not that far off from working with Orleans Parish when it comes to security and DR these days.
Posted on 10/26/17 at 11:07 am to 3nOut
quote:
there's overpriced stuff out there, but when you get into an environment that can have 0 downtime and people start looking into data loss as revenue loss, they'll usually pony up the money.
i work primarily with schools in Texas and these days the demands of schools like Terrebonne Parish are not that far off from working with Orleans Parish when it comes to security and DR these days.
The Backup/DR space is littered with competition. I'd advise getting a few more quotes (especially for DATTO). You may be able to drive down those newly discovered costs.
Posted on 10/26/17 at 11:15 am to Tigeralum2008
quote:
The Backup/DR space is littered with competition. I'd advise getting a few more quotes (especially for DATTO). You may be able to drive down those newly discovered costs.
speaking as a reseller (not for DATTO,) tell them you don't want incumbency or a registered partner. let us whores fight it out.
Posted on 10/26/17 at 6:07 pm to CHiPs25
Crashplan has ended support on their application for server OS and has no plans to support future versions of server OS. If you’re looking to reduce downtime with a solution, a file and folder level backup like this is probably not the best fit for you.
LINK
We use Autotask for our PSA and are in the process of negotiating moving everything from crashplan to their endpoint backup offering. They also announced today that they have acquired Datto, which is interesting. We currently use storagecraft’s Shadowprotect for image based backup and we replicate it to a datacenter for business continuity purposes. Some, but not all of our clients have a BDR device onsite that will spin up the images of the primary server fails.
We also have Veeam running on VMs in the datacenter.
This has been a good solution for our clients in the SMB market but I can ask some of our employees about your specific infrastructure. I do like having multiple layers in place, an image based backup for continuity purposes and file and folder backup for retention purposes. Especially with larger data sets, I prefer not to be limited to a short retention period on revisions and deleted files and folders.
LINK
We use Autotask for our PSA and are in the process of negotiating moving everything from crashplan to their endpoint backup offering. They also announced today that they have acquired Datto, which is interesting. We currently use storagecraft’s Shadowprotect for image based backup and we replicate it to a datacenter for business continuity purposes. Some, but not all of our clients have a BDR device onsite that will spin up the images of the primary server fails.
We also have Veeam running on VMs in the datacenter.
This has been a good solution for our clients in the SMB market but I can ask some of our employees about your specific infrastructure. I do like having multiple layers in place, an image based backup for continuity purposes and file and folder backup for retention purposes. Especially with larger data sets, I prefer not to be limited to a short retention period on revisions and deleted files and folders.
Posted on 10/26/17 at 9:02 pm to liuyaming
We use Veeam too for backups for VMWare for HA and failover.
Posted on 10/26/17 at 9:22 pm to t00f
quote:
We use Veeam too for backups for VMWare for HA and failover.
So do we. Probably the easiest thing for be to justify year after year behind Palo Alto maintenance. It's saved my arse on several occasions.
Like others have said, while large capital IT expenditures may seem excessive on the surface, it's a drop in the bucket compared to data loss and/or extended downtime.
Posted on 10/26/17 at 9:32 pm to jdd48
It’s the way to go as far as I am concerned. If your going to use VMWare, you use their HA and failover
Posted on 10/26/17 at 10:28 pm to CHiPs25
Look at Zerto. It's a product that will replicate virtual environments to cloud based providers. You can go directly to Zerto, or to providers that resell the service. Venyu is a provider based in BR.
Do some legwork, there are other solutions than Datto. A Zerto and Veeam for backup environment would get you plenty enough HA for most needs.
Do some legwork, there are other solutions than Datto. A Zerto and Veeam for backup environment would get you plenty enough HA for most needs.
Posted on 10/27/17 at 10:07 am to jdd48
quote:
Probably the easiest thing for be to justify year after year behind Palo Alto maintenance
as a PAN reseller, good to hear that. i'm on the engineering side so i don't get caught up in sales and costs, but i know that shite ain't cheap. if you pick up enough of the services, i think you could be paying 100% of the original costs just in maintenance and subscriptions every year.
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