re: Cox saying they will change my plan bc my modem doesn't support my current plan

I had Cox 150. Routinely got 130-160Mb/s

I upgraded to 300. Routinely got 130-160Mb/s

Just got a new Netgear Docsis 3.1 modem and Nighthawk router and upgraded to gigablast. Routinely get 160-200Mb/s.
Only thing that is really different is i'm getting 35 upload instead of what i was getting before with 9.

If you have att fiber in the area , do that. Otherwise just stay with what you have. Upgrading speeds with Cox , prepare for nothing to change and for them to blame it on people working from home.

I told Cox to keep me on my plan (300/30) the other day because I had the equipment and needed the upload speed. Despite me explicitly telling them to leave my plan alone, they changed it anyway to the shite 500/10 and simply said “oh well, can’t change it back now”. Numerous escalations got nowhere. Looking into filing a Louisiana Public Service Commission complaint as well as FTC.

That’s your prerogative as an internet stranger, I guess.

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I believe it completely. Cox does what they want, when they want, charge you however much they want, and they dare you to do something about it.

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This is an outright lie. You should be ashamed.

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This is an outright lie. You should be ashamed.

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You must work for Cox.


You've already dismissed whodatdude's story as a lie, but I'll go ahead and share my experience too. I had Cox for many years for TV, internet, and phone (only had phone because they swore it would be cheaper somehow). A few years back I wanted to drop to internet-only. Again they swore it would be somehow cheaper if I added basic cable TV, so whatever sure. I know they're fricking liars and your actual bill is nowhere near the advertised price, so I had the rep repeat for me 3 times what my actual monthly payment will be inclusive of all taxes and fees. I was given a price, to the penny, and it was an oddball figure higher than the advertised price, as expected given the taxes/fees. It was $61 and some change (it was either $49 or $55 without the fees). That didn't sound bad, and it was cheaper than the local competition's price of $65.99 (all fees included). Well I start getting Cox bills and all their bullshite added up to more than $79. So I canceled and switched to the competition (Eatel), and they didn't outright lie to me. They advertised $65.99, and wouldn't you know that's exactly how much I had to pay each month.

So frick Cox. THEY should be ashamed.

Imagine being so incredibly butthurt over this. Wow your life must be miserable.

Your novel of a story does not equal:

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Cox does what they want, when they want, charge you however much they want, and they dare you to do something about it

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So...yeah by definition its a lie

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let some company bend you over for an extra $200/year just for the frick of it

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yeah, you aren't butt hurt at all

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They kept bumping my rates like clockwork, they lied to me on several occasions, they definitely charge whatever they want regardless of what they tell you, and in my view if they tell me I'll be paying X and they send me a bill for X + $20, damn right they're daring me to do something about it.

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Wow. It must be terrible to be such a dramatic little cuck.

What if I told you I know for a fact you're exaggerating and lying? Can you show us on the doll where the bad Cox man touched you?

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I got this email. I already have a 3.0 modem pretty sure.

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The e-mail I received made it clear that the DOCSIS 3.0 would not be sufficient, which is odd because it's what I have and my upload speeds are never below 35 mbps. They said in order to stay with the current plan, I will need a DOCSIS 3.1, which will be arriving Saturday.

As annoyed as I am about this, I am not overly upset because I have been wanting to upgrade to a separate router/modem set-up for awhile. Just pisses me off that I am now forced to do it; yet, makes me happy I get to play with tech shite

Just saw in BR Business Report that Eatel will be in BR by the end of 2021. Full fiber 1 gig for $99, no contracts. Would much rather deal with Eatel if I had the choice.