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Message
Cox charged me a $100 installation fee.
Posted on 12/5/21 at 11:13 am
Posted on 12/5/21 at 11:13 am
For Christ sake I got charged $100 for them to flip a switch on my internet after they said they would wave the fee. Contacted COX . They said they have never record of operator saying that in my installation call and if she did then she was wrong.
Screw those Biden run bastards . When I’m done With my one year contract I’m going back to ATT.
Screw those Biden run bastards . When I’m done With my one year contract I’m going back to ATT.
10
Posted on 12/5/21 at 12:34 pm to LivingstonLaw
I got so fed up with cox i switched to att before i even could start service with cox.
Posted on 12/5/21 at 12:43 pm to LivingstonLaw
If Cox doesn't roll out full glass-to-wall fiber soon, they are going to get run out of town.
Posted on 12/6/21 at 12:13 am to Joshjrn
quote:
full glass-to-wall fiber soon
i have "fiber" internet. it's fiber until it hits the wall of my garage. then it turns to cable. is that the same thing?
Posted on 12/6/21 at 7:44 am to LivingstonLaw
Sorry you have to pay for a service they provide for you. I had the same fee. You will have the same fee for AT&T.
Posted on 12/6/21 at 7:44 am to finchmeister08
quote:
i have "fiber" internet. it's fiber until it hits the wall of my garage. then it turns to cable. is that the same thing?
Depends on the type of cable
In 2021, the best way to tell is whether you're getting symmetrical download/upload speeds. If you're getting gig up and down, then it's glass all the way down. If you're getting "gig" down and like 50mbs up like Cox offers around here, you've got some copper frickiness going on
Posted on 12/6/21 at 8:56 am to Roy Curado
Wrong. AT&t pays the customer to install fiber service.
Posted on 12/6/21 at 1:17 pm to tigeralum06
quote:
Wrong. AT&t pays the customer to install fiber service.
Yeah, I got free install and something like a $100 gift card
Posted on 12/6/21 at 1:36 pm to Joshjrn
I got free installation and $250 
Posted on 12/6/21 at 2:55 pm to finchmeister08
quote:
i have "fiber" internet. it's fiber until it hits the wall of my garage. then it turns to cable. is that the same thing?
considering all fiber demarcs to businesses and homes the same way, i would say yes, it is the same thing.
This post was edited on 12/6/21 at 2:56 pm
Posted on 12/6/21 at 2:57 pm to LivingstonLaw
quote:
LivingstonLaw
I installed my own hardware and still had to pay it. Sorry, sucks that you have to pay to be whitelisted to the WAN like everyone else.
But all comms companies do this, you have to pay for the labor for the task. Labor costs don't fall from trees but from your wallet.
Posted on 12/7/21 at 6:12 pm to LivingstonLaw
All Cox calls are recorded.
File a BBB complaint, and it’ll get fixed REAL fast.
Trust me. I had the same problem a while back.
File a BBB complaint, and it’ll get fixed REAL fast.
Trust me. I had the same problem a while back.
Posted on 12/7/21 at 6:28 pm to LivingstonLaw
Ask to speak to a supervisor. They should correct this for you.
Posted on 12/7/21 at 8:49 pm to LivingstonLaw
I upgraded plans from 150 down to 500. When do they flip said switch? It's been a month.
Posted on 12/8/21 at 8:39 am to LivingstonLaw
Switched to Hargray in June.
Posted on 12/9/21 at 6:55 am to dhuck20
Is there a cancellation fee or do you have to ride out the 1 year? I just signed up a month ago. I called to get AT&T but the guy said they don’t have AT&T where I was moving too and he sold me cox. Guy was working for both companies. I wish I didn’t get Cox.
Posted on 12/11/21 at 2:53 pm to bluebarracuda
quote:
I got free installation and $250
Cox went up on my bill in October. Finally got around to setting up my networking closet and fishing the right cables this week and had gigabit fiber installed yesterday with a $400 reward card incentive.
Posted on 12/11/21 at 2:56 pm to hometownhero89
quote:
I installed my own hardware and still had to pay it. Sorry, sucks that you have to pay to be whitelisted to the WAN like everyone else.
But all comms companies do this, you have to pay for the labor for the task. Labor costs don't fall from trees but from your wallet.
Well, that's just dumb. I've always done self-installs for Cox Cable everywhere I've lived and have never once had to pay for the install, dating all the way back to when I was a teenager and my parents let me switch the house from dialup.
Posted on 12/13/21 at 9:19 pm to LivingstonLaw
BIden? WTF?
Posted on 4/13/22 at 2:43 pm to Roy Curado
It's ridiculous, in order to get the service, the damn signal has to get to your home. So they charge for the service then charge you to get the signal to your home so you can use the service. That would be no different than a restaurant bringing your food out raw, then telling you if you want it cooked and edible, it will cost you an extra $25.00
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