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People are using the ADA to sue companies for apps/sites that discriminate
Posted on 7/25/19 at 11:22 am
Posted on 7/25/19 at 11:22 am
Honk Honk
quote:
Guillermo Robles, who is blind, has tried to order a custom pizza from Domino’s at least twice in recent years, using the company’s website and mobile app.
He says despite using screen reading software, he wasn’t able to order the food, because the website is not accessible to blind people.
So three years ago, Robles filed a lawsuit against the company. He alleged that the Americans with Disabilities Act, the 1990 law that requires businesses to make accommodations for those with disabilities, applied to the websites and apps of businesses with physical locations. A federal appeals court agreed. Now, the Supreme Court may weigh in.
This post was edited on 7/25/19 at 11:29 am
Posted on 7/25/19 at 11:25 am to SlowFlowPro
Next to Ocare, ADA could be the worst legislation ever to come out of Congress
Posted on 7/25/19 at 11:25 am to SlowFlowPro
I’m not familiar with the type of software mentioned in the article.
Is it simply an issue of Dominoes making their website compliant such that reading software is compatible with it?
Is it simply an issue of Dominoes making their website compliant such that reading software is compatible with it?
Posted on 7/25/19 at 11:28 am to SlowFlowPro
Or he could just pick up the phone and call
Posted on 7/25/19 at 11:29 am to udtiger
quote:
ADA could be the worst legislation ever to come out of Congress
Unless you have a serious disability like being blind or paraplegic.
The ADA made beeping crosswalks a thing. And wheel chair ramps. And allowing blind people to have service dogs in restaurants just to name a few.
It was born with good intent and it was needed when it was passed but, as with all things the government touches, it has become a bloated bureaucratic shite show.
Posted on 7/25/19 at 11:29 am to Antonio Moss
I'm not sure what they want or how to achieve the goal.
Posted on 7/25/19 at 11:30 am to Antonio Moss
quote:
Is it simply an issue of Dominoes making their website compliant such that reading software is compatible with it?
The Plaintiff wants to make it seem like it's that simple, but it's not.
With the complexity of modern eCommerce websites these days, it's simply unrealistic to expect the software will be able to process those web pages correctly.
I mean he can pick up his phone and call or show up in person, so it's not like he's being prohibited from access to Domino's solely because of his disability.
This post was edited on 7/25/19 at 11:31 am
Posted on 7/25/19 at 11:30 am to SlowFlowPro
If I’m a pizza entrepreneur, you can bet that my website would be built to meet the needs of as many people as possible—patrons with disabilities included.
Short-sighted Mario down the street from my business doesn’t agree, and his website isn’t functional for all people.
The resulting sales will speak for themselves—a far more sensible way to deal with this issue, rather than getting an inflated and behemoth government involved.
Short-sighted Mario down the street from my business doesn’t agree, and his website isn’t functional for all people.
The resulting sales will speak for themselves—a far more sensible way to deal with this issue, rather than getting an inflated and behemoth government involved.
This post was edited on 7/25/19 at 11:32 am
Posted on 7/25/19 at 11:30 am to SlowFlowPro
HOW ON EARTH CAN BLIND PEOPLE USE PHONES AND COMPUTERS UNILATERALLY ANYWAY? If I’m SCOTUS, I reverse the appeals court without question.
Posted on 7/25/19 at 11:31 am to SlowFlowPro
I hate making reports ADA compliant.
Posted on 7/25/19 at 11:32 am to EKG
quote:
a far more sensible way to deal with this issue, rather than getting an inflated and behemoth government involved.
the ultimate issue is that the law was written for a society that does not exist. this philosophy that courts can interpret the law into our new society is utterly absurd. incredibly bad caselaw results from trying to fit the square peg into the round hole, and that bad caselaw becomes precedent for the next generation.
Posted on 7/25/19 at 11:32 am to scrooster
quote:
It was born with good intent and it was needed when it was passed but, as with all things the government touches, it has become a bloated bureaucratic shite show
Road to Hell is paved with good intentions
Posted on 7/25/19 at 11:33 am to SlowFlowPro
quote:
Guillermo Robles, who is blind
This is for you, Guillermo....
Oh, and....
Posted on 7/25/19 at 11:37 am to SlowFlowPro
I’m very familiar with this. Receiving end.
Posted on 7/25/19 at 11:38 am to SlowFlowPro
Or he could just call in his order.
Posted on 7/25/19 at 11:39 am to scrooster
quote:
was born with good intent and it was needed when it was passed but, as with all things the government touches, it has become a bloated bureaucratic shite show.
This...and this is why fighting off the obvious shite shows before they start (ahem obamacare), but too many people think this time will be different
Posted on 7/25/19 at 11:55 am to scrooster
quote:Couple of my favorite examples of 'unintended consquences' of ADA.
The ADA made beeping crosswalks a thing. And wheel chair ramps. And allowing blind people to have service dogs in restaurants just to name a few.
It was born with good intent and it was needed when it was passed but, as with all things the government touches, it has become a bloated bureaucratic shite show
I work in the television industry. Both my former employer and my current one were constructing new facilities when the ADA went into effect.
One of the requirements of that my previous employer had to adhere to was that all signage had to include a Braille equivalent. My favorite was right below the "On Air" light leading into the studio, which read "DO NOT ENTER THIS STUDIO WHILE LIGHT IS FLASHING".
But it was the wheelchair accessibility requirements that cost my current employer dearly. The main production studio control room featured a 15-inch raised 'producers' platform' directly behind the switcher, so that producers and guests could watch a live show being put together without getting in the way of the director and other operators. Because the room was designed to minimize space, there wasn't sufficient room to add a wheelchair ramp that met ADA-required specifications for length and angle of ascent.
The only solution? Install a $75,000 motorized chair lift to raise the occupant the 15 inches in order to have access to the platform. It also required annual inspections by a state-certified elevator inspector (at a time when we had no other elevators in the building).
It was used once in 15 years, and only when we insisted that the only wheelchair-equipped guest use it because it had never been used before - it seems that he had a perfectly good view sitting right next to the platform rather than on top of it, but he complied just so we could say it had finally been put to use.
The following year, during an upgrade to the control room, we had contractors reconfigure the floor to eliminate the platform entirely, and remove the chair lift. Don't know how much that cost us.
Posted on 7/25/19 at 11:58 am to SlowFlowPro
There are only two types of attorneys worse than ambulance chasers...
- SS Disability fraud attorneys
- Frivolous ADA lawsuit firms
20/20 did a story on these ADA firms a few years ago where they "hire" disabled people to go "look" for minor violations of small businesses, then sue them for whatever assets they did have.
- SS Disability fraud attorneys
- Frivolous ADA lawsuit firms
20/20 did a story on these ADA firms a few years ago where they "hire" disabled people to go "look" for minor violations of small businesses, then sue them for whatever assets they did have.
Posted on 7/25/19 at 11:58 am to SlowFlowPro
quote:they do, it is called calling the fricking place.
he 1990 law that requires businesses to make accommodations for those with disabilities
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