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WWTOTD? Contractor Issues

Posted on 10/27/17 at 8:21 am
Posted by Graton
Member since Jun 2017
258 posts
Posted on 10/27/17 at 8:21 am
Earlier this year, I had my roof replaced on my home due to hail damage. Insurance estimate clearly stated the flashing around the chimney was to be replaced, and the flashing near an awning on the back of my house was to be replaced. Fast forward to now...I'm having an addition built on to my house, and the current contractor brought it to my attention that the flashing from the roofing job was never replaced. He took pics of everything. I contacted my insurance company and told them the situation. They say it has insurance fraud written all over it b/c they were paid to do work and failed to do so. I got my current contractor to give me an estimate to replace the flashing, and I sent an email to the contractor who replaced my roof which included the pics, the current estimate, and the insurance adjuster's estimate that showed the flashing was to be replaced. In the email, I asked that they send me a check so that I can pay my contractor to complete the work that they got paid to do, but failed to do. So far I haven't gotten a reply. Am I being a dick about this?


TLDR; Roofers didn't do what the insurance company paid them to do. I now want them to pay another contractor to do it.
Posted by Wtodd
Tampa, FL
Member since Oct 2013
67490 posts
Posted on 10/27/17 at 8:23 am to
quote:

Am I being a dick about this?

No but why didn't you just go to the original contractor and tell him to do what you paid for? You should be demanding he do it and not worry about a check right now.
Posted by LNCHBOX
70448
Member since Jun 2009
84124 posts
Posted on 10/27/17 at 8:24 am to
quote:

Am I being a dick about this?


Expecting someone to do the work they agreed to and were paid to do is considered being a dick?
Posted by SportzIQ3235
Baton Rouge
Member since Jan 2005
816 posts
Posted on 10/27/17 at 8:24 am to
Did your insurance company send someone to document the work progress during the new roof installation? We had a guy come by about 3 times the day our roof was replaced taking pictures of everything going on.
Posted by PrivatePublic
Member since Nov 2012
17848 posts
Posted on 10/27/17 at 8:25 am to
The insurance didn't have someone inspect the roof after completion?

Who do you have, The General?
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167313 posts
Posted on 10/27/17 at 8:28 am to
Unfortunately there isn't a lot you can do outside of small claims if you are simply demanding just the amount of the flashing and he probably knows it. The OT will tell you to call the contractors board but they can only enforce licensing law and this doesn't fall under that unless they guy was out there doing your roof with no license and even then it would have to cross a certain dollar amount before a license is required.

BBB, Yelp, etc none of that really helps and I doubt your insurance company is going to do anything to help you but they will deny your claim if you ever have another roof issue possibly.

I would go after him over the entire roof that way you're over the $5K small claims threshold. Removing shingles just to replace the flashing around a chimney isn't ideal and can be argued that it compromises the integrity of the entire roofing job.

Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34509 posts
Posted on 10/27/17 at 8:28 am to
Not trying to be a dick, but why didn’t you check their work after they were finished? You would have noticed right away instead of many months down the road


Also: did you have any leaks or water damage from the work that they didn’t do? That would possibly up the ante a little. Was it a big name roofing company or just a guy making a quick hustle?
This post was edited on 10/27/17 at 8:31 am
Posted by jamboybarry
Member since Feb 2011
32654 posts
Posted on 10/27/17 at 8:30 am to
Yes you should demand he do the work he was contracted to do communicated in the appropriate manner (i.e. certified letter if need be) but

quote:

I asked that they send me a check so that I can pay my contractor to complete the work that they got paid to do, but failed to do


Is never going to happen and even if he did give you a credit (he won't) it would be pennies on the dollar of what your current contractor can do it for.

Also like Stout said you'll need to be over $20k to file with the contractor's licensing board and your only other option is to sue (which for this seems like a big $$ risk).

How much does your current contractor want to replace that flashing? Can't be that much
This post was edited on 10/27/17 at 8:34 am
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
21934 posts
Posted on 10/27/17 at 8:35 am to
Not being a dick but I think you going about it the wrong way.
Posted by Tiger Prawn
Member since Dec 2016
21915 posts
Posted on 10/27/17 at 8:35 am to
Do you have a copy of the contract between you and the roofer? Does that contract specify replacement of the flashing? If it does then you have every right to demand that he come out and finish the work that was agreed upon in the contract and he was paid for. If the flashing isn't in the contract with the roofer, you fricked.
Posted by Gorilla Ball
Member since Feb 2006
11681 posts
Posted on 10/27/17 at 8:40 am to
When I had my roof replaced a few years back, the insurance company sent out a inspector to see that everything was done according to the bid
Posted by Martini
Near Athens
Member since Mar 2005
48853 posts
Posted on 10/27/17 at 8:42 am to
How about just calling the guy and explaining the situation and give him the opportunity to fix it?
Posted by Unit225
Prairieville
Member since Aug 2014
1281 posts
Posted on 10/27/17 at 8:55 am to
Who installed your roof?
Posted by bigrob385series
B. Aura
Member since May 2014
2634 posts
Posted on 10/27/17 at 9:08 am to
quote:

How about just calling the guy and explaining the situation and give him the opportunity to fix it?
Rational thinking has no place here!
Posted by Graton
Member since Jun 2017
258 posts
Posted on 10/27/17 at 9:53 am to
quote:

why didn't you just go to the original contractor and tell him to do what you paid for?

Original contractor clearly does shoddy work. He was originally supposed to do the addition on my house as well, but we had issues with that, which is why I hired a different contractor. I don't want him touching anything else on my property.
Posted by Graton
Member since Jun 2017
258 posts
Posted on 10/27/17 at 9:55 am to
quote:

Did your insurance company send someone to document the work progress during the new roof installation?

Nope, the only time I saw anyone from my insurance company was when they sent the adjuster out to give an estimate. We have Liberty Mutual.
Posted by Wtodd
Tampa, FL
Member since Oct 2013
67490 posts
Posted on 10/27/17 at 9:56 am to
quote:

Original contractor clearly does shoddy work. He was originally supposed to do the addition on my house as well, but we had issues with that, which is why I hired a different contractor. I don't want him touching anything else on my property.

OK I can see that BUT did you sign off on the completed work? If not, why not? This should have been a prerequisite for the insurance company.

And if you did sign off, then why?

Not being a dick....just getting the facts
Posted by Graton
Member since Jun 2017
258 posts
Posted on 10/27/17 at 9:58 am to
quote:

How about just calling the guy and explaining the situation and give him the opportunity to fix it?

I don't want the guy back on my property. Should have been done right the first time. We had issues with him when he began construction on my addition. He already knows I don't want him touching anything else on my property.
Posted by jamboybarry
Member since Feb 2011
32654 posts
Posted on 10/27/17 at 10:01 am to
Ok so you don't want him to fix it and he isn't going to cut you a check to credit for the work.

Did you get a quote from your new contractor to replace it?
Posted by Graton
Member since Jun 2017
258 posts
Posted on 10/27/17 at 10:01 am to
quote:

did you sign off on the completed work?

The only thing I signed was an agreement to replace the roof. Nothing else after completion. Which also made me question his work ethic.
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