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Which dealership has the worst service department ?

Posted on 3/29/14 at 11:37 am
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 11:37 am
Bill Hood Nissian in Hammond has the worst I've ever seen. My wife recently brought a new automobile from this place and she got the package with free oil changes. The last I came it took 4 hours. I asked the manager , why did it take so long as I was here first ... He gave some BS answer about their computers were down, what does that have to do with an oil change Today I dropped it off at 7:30am and got my wife to pick me up. I just got her to drop me back off and of course 4 hours later they haven't even taken it back yet. I asked the manager what the Hell? Well since you said you were dropping off we try and get the people that wait out first
Posted by LT
The City of St. George
Member since May 2008
5163 posts
Posted on 3/29/14 at 11:41 am to
You're not revenue to the service department. Prolly pushing you off for paying customers. You need to talk to the sales manager or general manager.
This post was edited on 3/29/14 at 12:16 pm
Posted by BottomlandBrew
Member since Aug 2010
29857 posts
Posted on 3/29/14 at 11:41 am to
Brian Harris body shop. Most frustrating car repair experience I've had. My car still doesn't drive right.
Posted by lsut2005
Northshore
Member since Jul 2009
2682 posts
Posted on 3/29/14 at 11:43 am to
Gerry Lane took 3 weeks to fix my truck and lied to me about the warranty covering everything. Had to pay $590 out of pocket. Never doing business with them again. Pretty sad because my family used to buy every car there growing up.
This post was edited on 3/29/14 at 11:44 am
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 11:44 am to
LT I think you are right. I told the service manager that exact same statement. ... He denied it of course
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 11:46 am to
I'll never buy anything that has Bill Hood again
Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
88166 posts
Posted on 3/29/14 at 11:47 am to
Get with Will Cover. He was at one that had a couple of dirty ceiling tiles yesterday.
This post was edited on 3/29/14 at 11:50 am
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59310 posts
Posted on 3/29/14 at 11:49 am to
Did you need the car for those four hours?
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 11:54 am to
quote:

Did you need the car for those four hours?
you ever been stuck at one of these places?
Posted by TDsngumbo
Member since Oct 2011
50629 posts
Posted on 3/29/14 at 11:55 am to
Team Honda
Posted by ruzil
WNC
Member since Feb 2012
18369 posts
Posted on 3/29/14 at 12:05 pm to
quote:

you ever been stuck at one of these places?


Yep, Salisbury's Dodge City getting my 2009 Ram fixed many times. That place is a complete shite show. I think they got their interior design tips from a medicaid clinic.
Posted by LC412000
Any location where a plane flies
Member since Mar 2004
16673 posts
Posted on 3/29/14 at 12:10 pm to
In the RV classification -- easily has to be Paw Paw's Camper City in Picayune, MS. Always expect to have your RV sitting for 3 months minimum for minor repair work, sometimes longer sit if repairs covered by warranties
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 12:11 pm to
quote:

tips from a medicaid clinic.
nice
Posted by Nynna11
Member since Jul 2012
583 posts
Posted on 3/29/14 at 12:13 pm to
Sorry to hear this because we are going to have to contact them on Monday about my daughter's Rogue. Have learned through research that it is probably CVT causing lack of acceleration and that this has been such a problem that Nissan extended the warranty.
Posted by tigernation56
im the woods
Member since Feb 2013
4989 posts
Posted on 3/29/14 at 12:18 pm to
musson patout new iberia.
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
150238 posts
Posted on 3/29/14 at 12:21 pm to
quote:

In the RV classification -- easily has to be Paw Paw's Camper City in Picayune, MS. Always expect to have your RV sitting for 3 months minimum for minor repair work, sometimes longer sit if repairs covered by warranties
not long ago one of Paw paws nephews or something got caught living in one of the campers on the lot and had a meth lab running
Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
88166 posts
Posted on 3/29/14 at 12:22 pm to
Posted by BowDownToLSU
Livingston louisiana
Member since Feb 2010
21634 posts
Posted on 3/29/14 at 1:05 pm to
1pm still here .... Never ever buy anything from Bill Hood, you've been warned
Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
88166 posts
Posted on 3/29/14 at 1:14 pm to
You are looking at it all wrong. Just focus on the $20 bucks you saved by sitting there all day in stead of taking it somewhere else or just doing it yourself
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 3/29/14 at 1:19 pm to
Double post
This post was edited on 3/29/14 at 1:23 pm
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