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Started By
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What happened when the Pope called US customer service
Posted on 5/10/26 at 1:26 am
Posted on 5/10/26 at 1:26 am
LINK
Pope calls customer service and gets hung up on.
Even the Vicar of Christ can be thwarted by a customer service representative.
About two months after Robert Francis Prevost, a Chicago-born cardinal, became Pope Leo XIV in Vatican City, he put in a call to his bank back home, a close friend, the Rev. Tom McCarthy, told a gathering of Catholics in Naperville, Ill., last week. The new pope identified himself as Robert Prevost, saying that he wished to change the phone number and address that the bank had on file, Father McCarthy said.
The pope dutifully answered the security questions correctly.
Then, the woman on the line for the bank told him that it wasn’t enough — he would have to come to the branch in person.
“He said, ‘Well, I’m not going to be able to do that,’” Father McCarthy said in a video clip shared on social media, recounting the new pope’s growing frustration as the audience laughed. “I gave you all the security questions.”
The bank employee apologized. The pope tried a different tack.
“Would it matter to you if I told you I’m Pope Leo?” he asked, according to Father McCarthy.
She hung up.
Pope calls customer service and gets hung up on.
Even the Vicar of Christ can be thwarted by a customer service representative.
About two months after Robert Francis Prevost, a Chicago-born cardinal, became Pope Leo XIV in Vatican City, he put in a call to his bank back home, a close friend, the Rev. Tom McCarthy, told a gathering of Catholics in Naperville, Ill., last week. The new pope identified himself as Robert Prevost, saying that he wished to change the phone number and address that the bank had on file, Father McCarthy said.
The pope dutifully answered the security questions correctly.
Then, the woman on the line for the bank told him that it wasn’t enough — he would have to come to the branch in person.
“He said, ‘Well, I’m not going to be able to do that,’” Father McCarthy said in a video clip shared on social media, recounting the new pope’s growing frustration as the audience laughed. “I gave you all the security questions.”
The bank employee apologized. The pope tried a different tack.
“Would it matter to you if I told you I’m Pope Leo?” he asked, according to Father McCarthy.
She hung up.
7
Posted on 5/10/26 at 1:38 am to Eurocat
quote:
She hung up.
Said nope to Pope.
Has not had a raise in years, knows AI is coming for her job soon, chit canned the Pope on recorded line for training purposes and now going to hell.
Hope she is Protestant.
Posted on 5/10/26 at 1:49 am to Eurocat
Sounds true. Who would lie about something like that?
Posted on 5/10/26 at 2:57 am to Eurocat
Aint the Pope supposed to be poor?
Posted on 5/10/26 at 3:01 am to Eurocat
If I’m fielding calls and some rando dude tells me he’s the Pope, I’m probably hanging up too.
Posted on 5/10/26 at 3:12 am to SloaneRanger
quote:
If I’m fielding calls and some rando dude tells me he’s the Pope, I’m probably hanging up too.
When I was a kid, a man called our house asking for my Dad, he said " This is Jack Frost"
My Mom said yeah and I'm Mary Christmas and hung up on him.
That was his real name though.
Posted on 5/10/26 at 6:34 am to SloaneRanger
quote:Ought to have made him feel a little more secure.
If I’m fielding calls and some rando dude tells me he’s the Pope, I’m probably hanging up too.
Posted on 5/10/26 at 6:34 am to Eurocat
quote:
Vicar of Christ
Hmmm
Posted on 5/10/26 at 6:37 am to Eurocat
Fake news. No way did he call customer service and get someone in the US.
Posted on 5/10/26 at 6:43 am to Eurocat
Must be something about the name Pope. This sounds just about like how Mark Pope is getting treated on the recruiting trail.
Posted on 5/10/26 at 7:02 am to kywildcatfanone
quote:
Hmmm
The term comes from the Latin word vicarius, meaning one who stands in place of another. Think of it like a steward, deputy, or chief of staff. The idea isn't that the Pope replaces Jesus, but rather that he represents Him.
During the early centuries of the Church, the Pope was referred to as the "Vicar of Peter." It was understood that St. Peter still ruled the Church (from Heaven) through his representative on earth. This title for the Pope dates from at least the eighth century and gradually replaced the former title, "Vicar of St. Peter.”
Its biblical basis is Christ's commission of Peter to "feed my lambs, feed my sheep" (John 21:15–17). Our Lord appointed St. Peter as the leader of the Apostles and the foundation of the Catholic Church (cf. Matthew 16:18–19). From the very infancy of the Church, the Pope was seen as the successor of St. Peter, who was given the keys to the kingdom of Heaven — establishing the Pope's role as the earthly head of the Church, entrusted with the same authority that Christ bestowed upon St. Peter.
This post was edited on 5/10/26 at 7:03 am
Posted on 5/10/26 at 8:25 pm to UKWildcats
I can totally see this happening.
Posted on 5/11/26 at 3:00 pm to Bestbank Tiger
You can call your local branch and get them. I call my bankers in suburban NY all the time when living abroad.
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