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re: United sets off Twitter firestorm for forcing teens to change prior to boarding

Posted on 3/27/17 at 10:35 am to
Posted by RB10
Member since Nov 2010
50157 posts
Posted on 3/27/17 at 10:35 am to
quote:

“Since when does @united police women’s clothing?”


Dress codes have been around since the beginning of civilization.
Posted by tigerfootball10
Member since Sep 2005
9839 posts
Posted on 3/27/17 at 10:36 am to
quote:

Let's all get outraged without knowing what we are talking about! Yeah!

Thanks Obama
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 3/27/17 at 10:36 am to
quote:

That's normal for non-rev passengers.



Correct. Non-revs must abide by company dress rules which are more stringent than the paying public.
Posted by CuseTiger
Member since Jul 2013
8939 posts
Posted on 3/27/17 at 10:36 am to
Good for united. They have strict buddy pass rules and I've got a feeling whoever gave the teens those passes will no longer have their non-rev privileges anymore
Posted by NYNolaguy1
Member since May 2011
21689 posts
Posted on 3/27/17 at 10:36 am to
quote:

United’s immediate response? Since always. As outrage grew on social media, United Airlines took to its own Twitter account and repeatedly defended the gate agent’s actions. “United shall have the right to refuse passengers who are not properly clothed via our Contract of Carriage,” the company wrote on Twitter to people who asked about the policy. When pressed, the company directed people to Point 21 of its “contract of carriage” that notes passengers can be refused if they’re “barefoot or not properly clothed.”


I didn't see anything about a pass or free fares here...
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
126568 posts
Posted on 3/27/17 at 10:37 am to
If you are flying free then follow the rules
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
69379 posts
Posted on 3/27/17 at 10:37 am to
quote:

pass riders,” or those who fly for free or sharply reduced rates


This generation will bite the frick out of the hand that feeds
Posted by Aux Arc
SW Missouri
Member since Oct 2011
2184 posts
Posted on 3/27/17 at 10:38 am to
Good for United. Don't come in here taking advantage of the employee and guest freebies dressed like a slob. That's the deal. If you don't like it, don't use the free flight vouchers.

Bet they weren't thin enough to be wearing them in public.
Posted by NYNolaguy1
Member since May 2011
21689 posts
Posted on 3/27/17 at 10:38 am to
quote:

you are flying free then follow the rules


Except the rules they were following apply to everyone
Posted by RabidTiger
Member since Nov 2009
3127 posts
Posted on 3/27/17 at 10:39 am to
I've flown on Delta buddy passes and been told to dress well by the person that gave them to me. If you cause problems on a buddy pass, then the person that gave it to you loses their privileges.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 3/27/17 at 10:39 am to
quote:

I didn't see anything about a pass or free fares here...



Sigh. The non-rev rules aren't to be shared with the flying public. However, UA does still have rules for the public around dress codes.

I wouldn't expect UA to publicly share their non-rev rules just as I wouldn't expect my employer to share our employer handbook with anyone who asked to see it.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
103410 posts
Posted on 3/27/17 at 10:39 am to
quote:

I didn't see anything about a pass or free fares here...


I suppose "properly clothed" can be applied differently to paying customers vs. free-pass flyers.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
137990 posts
Posted on 3/27/17 at 10:40 am to
Good for United. Their airline, their rules.

Once again, social media spreads ignorance like a wildfire.
Posted by NYNolaguy1
Member since May 2011
21689 posts
Posted on 3/27/17 at 10:40 am to
quote:

totally agree with their right to refuse. But also, just because you can, doesn't mean you should.

Nobody would have given a shite or even knew they were not regular customers, and now they are receiving backlash.


I am surprised (or maybe not? ) you're the first to get what happened here...
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
126568 posts
Posted on 3/27/17 at 10:41 am to
No when flying on an employee pass there is a dress code in effect bc you represent the company.

When I fly with Lufthansa on a pass I dress business casual.
Posted by Hangover Haven
Metry
Member since Oct 2013
31859 posts
Posted on 3/27/17 at 10:41 am to
Need pics of said passengers to determine if the forced change was appropriate...
Posted by RB10
Member since Nov 2010
50157 posts
Posted on 3/27/17 at 10:41 am to
quote:

Except the rules they were following apply to everyone


I'm trying really hard to figure out what your point is. It seems to be masked among a bunch of irrelevant comments.....
Posted by NYNolaguy1
Member since May 2011
21689 posts
Posted on 3/27/17 at 10:43 am to
quote:

Sigh. The non-rev rules aren't to be shared with the flying public. However, UA does still have rules for the public around dress codes.

I wouldn't expect UA to publicly share their non-rev rules just as I wouldn't expect my employer to share our employer handbook with anyone who asked to see it.



That makes sense, but why justify this separate rule with their being refused if one has nothing to do with the other?
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 3/27/17 at 10:43 am to
quote:

I am surprised (or maybe not? ) you're the first to get what happened here...



I've watched non-revs get booted from planes because of a last minute revenue addition, told to move to another seat, and forced to select their meal last in first class.

None of them went to social media about the treatment.
Posted by WestCoastAg
Member since Oct 2012
149348 posts
Posted on 3/27/17 at 10:44 am to
I don't see the problem here. If you are an United employee, and you fly on an employee ticket, you should adhere to a dress code because you represent the company. This would obviously be different if it was some rando but this is a non story
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