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Starbucks apologizes after “racist” name was given to customer

Posted on 12/3/18 at 4:35 pm
Posted by Tigerbait357
Member since Jun 2011
67918 posts
Posted on 12/3/18 at 4:35 pm


quote:

A customer is trying to resolve an issue with the world’s biggest coffee chain after a Starbucks barista allegedly changed the name on his order to one mocking Asian people.

Johncarl Festejo, a recently retired Filipino-American air force veteran, had dropped into Starbucks in North Carolina with his daughter, Milan, 12, before he took her to school this week.


quote:

When the barista asked for his name, he said “John”.

“A few minutes later, I was just waiting in that area, and next thing I know I hear, ‘Is there a Chang here? Is there a Chang? We got a hot cocoa,’” he recalled to KCRA3



quote:

So, I double checked my Starbucks app. It says my name. I just asked, ‘Is this some kind of joke? For real? Like, come on now.’”

It is understood that the employee has also been removed from the work roster while the investigation is being conducted.


LINK




This post was edited on 12/3/18 at 4:42 pm
Posted by Bluefin
The Banana Stand
Member since Apr 2011
13257 posts
Posted on 12/3/18 at 4:37 pm to
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120262 posts
Posted on 12/3/18 at 4:37 pm to
Poor guy. I pray for him.
Posted by DrunkerThanThou
Unfortunately Mississippi
Member since Feb 2013
2846 posts
Posted on 12/3/18 at 4:38 pm to
Plot twist. Somewhere out there some dude named Chang never got his coffee because this guy assumed someone was being racist.
This post was edited on 12/3/18 at 4:44 pm
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
134860 posts
Posted on 12/3/18 at 4:39 pm to
What a pussy
Posted by ChewyDante
Member since Jan 2007
16918 posts
Posted on 12/3/18 at 4:39 pm to
It's rude, unprofessional, and can easily be viewed as offensive. That doesn't make it racist, of course.

It's amazing how much the word racist has lost any semblance of concise meaning.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
134860 posts
Posted on 12/3/18 at 4:42 pm to
That scene in Kicking and Screaming where Ditka signed the autograph for the Asian kid and said "To: Bing Bong" comes to mind here
Posted by Tigerbait357
Member since Jun 2011
67918 posts
Posted on 12/3/18 at 4:43 pm to
This post was edited on 12/3/18 at 4:45 pm
Posted by Wayne Kenoff
Member since Sep 2018
540 posts
Posted on 12/3/18 at 4:43 pm to
I'm so upset that Starbucks did this to this poor Asian-American. I'm boycotting them now in protest of the way the company and its employees treat Asian-Americans. First they don't let blacks use the restroom, then they take away free porn, and now this.

Line. Crossed.
Posted by Godfather1
What WAS St George, Louisiana
Member since Oct 2006
79673 posts
Posted on 12/3/18 at 4:46 pm to
quote:

What a pussy



Once you see Starbucks’ final response to this, you’ll see who the real pussies are. They’re gonna fold like a cheap hooker hit in the stomach by a fat john with sores on his face.
This post was edited on 12/3/18 at 4:47 pm
Posted by slackster
Houston
Member since Mar 2009
84870 posts
Posted on 12/3/18 at 4:46 pm to
quote:

It's rude, unprofessional, and can easily be viewed as offensive. That doesn't make it racist, of course.



Exactly. Something being racially insensitive and racism are two different things.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68303 posts
Posted on 12/3/18 at 4:47 pm to
quote:

. I'm boycotting them now because I dont like to pay 5 bucks for coffee.


My wife will still keep them in business, however.
Posted by Geauxtiga
No man's land
Member since Jan 2008
34377 posts
Posted on 12/3/18 at 4:47 pm to
Didn't Starbucks already recently go through some kind of sensitivity training?
Posted by Wayne Kenoff
Member since Sep 2018
540 posts
Posted on 12/3/18 at 4:47 pm to
quote:

Exactly. Something being racially insensitive and racism are two different things.

Yep. There's prejudice and then there's racism.

One of those is the pre-determined mindset and views of one based off of one's race and the other is targeted violence and killing of someone based off of his/her race.
This post was edited on 12/3/18 at 4:48 pm
Posted by biglego
Ask your mom where I been
Member since Nov 2007
76287 posts
Posted on 12/3/18 at 4:48 pm to
It’s more likely the barista thought he said Chang. I could see how that could happen.
Posted by Tigerbait357
Member since Jun 2011
67918 posts
Posted on 12/3/18 at 4:49 pm to
quote:

Didn't Starbucks already recently go through some kind of sensitivity training?


Well now there will be an additional sensitivity training on naming customers
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59647 posts
Posted on 12/3/18 at 4:49 pm to
Posted by Wayne Kenoff
Member since Sep 2018
540 posts
Posted on 12/3/18 at 4:50 pm to
She looks pretty hot. IWHI
Posted by cable
Member since Oct 2018
9640 posts
Posted on 12/3/18 at 4:51 pm to
I thought Chang was oriental for John?????
Posted by Tigerbait357
Member since Jun 2011
67918 posts
Posted on 12/3/18 at 4:51 pm to




Jessica one must be from new Orleans east
This post was edited on 12/3/18 at 6:34 pm
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