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Started By
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RAM warranty voided due to lack of oil changes. Denies engine replacement.
Posted on 1/27/22 at 4:02 pm
Posted on 1/27/22 at 4:02 pm
Canadian man stuck with $19,000 cost of a new engiine after RAM voids his truck warranty. Owner says oil changes were done at a 3rd party shop.
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Posted on 1/27/22 at 4:04 pm to boudinman
quote:
Owner says oil changes were done at a 3rd party shop.
quote:
warranty voided
Posted on 1/27/22 at 4:04 pm to boudinman
quote:
Owner says oil changes were done at a 3rd party shop.
Should be extremely easy to prove if he really did get the oil changed
Posted on 1/27/22 at 4:04 pm to boudinman
Man that sucks. This is why I get all my work done at the dealership. Pay a premium for peace of mind I guess.
I liked my Ram, but flipped into a ford, I find the powertrain to be better.
I liked my Ram, but flipped into a ford, I find the powertrain to be better.
Posted on 1/27/22 at 4:05 pm to boudinman
I’m betting he didn’t actually get the oil changed.
Posted on 1/27/22 at 4:06 pm to boudinman
Well if you buy the warranty then bring it to the dealership for your oil change.
Posted on 1/27/22 at 4:08 pm to Bob Sacamano
quote:
This is why I get all my work done at the dealership. Pay a premium for peace of mind I guess.
Yeah, but you shouldn’t have to “pay a premium” for them to honor a warranty. It’s easy enough to document oil changes done at a shop for much less than a dealership charges.
Posted on 1/27/22 at 4:11 pm to boudinman
quote:
"When I asked them why it was not covered under warranty, they mentioned at 50,000 kilometers the oil switch came on and I didn't get an oil change done right away," said Fosuo. Fosuo said when he had the oil changed at a third party oil shop, he was told the truck could travel 24,000 kilometres between oil changes. Fosuo said the truck did not come with a physical owner's manual.
I hate to say it, but if my truck is under warranty I’m not listening to a 3rd party on extending the life of an oil change. And I find the no owners manual part hard to believe as well.
ETA: that’s 15k miles. I don’t know any oil places recommending that.
This post was edited on 1/27/22 at 4:14 pm
Posted on 1/27/22 at 4:11 pm to tigerbutt
quote:
Well if you buy the warranty then bring it to the dealership for your oil change.
He bought the truck brand new, it came with a warranty. Even if he had paid extra for an extended warranty, why would you have to go back to the dealership for oil changes?
Posted on 1/27/22 at 4:12 pm to boudinman
Sucks to be a Candian. In the US the Magnusson-Moss Warranty Act would give him the ability to take Ram to court and prove that the oil changes by the 3rd party caused the failure. Given it's a Ram it was going to fail anyway.
Posted on 1/27/22 at 4:22 pm to boudinman
quote:
$19,000 cost of a new engiine
Does anyone find this to be out of line ? I mean, i know inflation and all.. but i feel like pre-Panny, a new engine could be got for about 1/3 to 1/4 of that .
Posted on 1/27/22 at 4:23 pm to boudinman
quote:
Canadian man stuck with $19,000 cost of a new engiine after RAM voids his truck warranty. Owner says oil changes were done at a 3rd party shop.
In the US, this is illegal. Owner can perform the maintenance himself or go third party. So long as its done.
Posted on 1/27/22 at 4:25 pm to BK Lounge
quote:
Does anyone find this to be out of line ? I mean, i know inflation and all.. but i feel like pre-Panny, a new engine could be got for about 1/3 to 1/4 of that .
It's Canadian, so it's going to be about 30% more than US. And he has the eco-diesel engine supplied by VM. Not the standard V8 Hemi.
I bet he with with Amsoil or something with those advertised extended oil change intervals.
Posted on 1/27/22 at 4:26 pm to boudinman
quote:
$19,000 cost of a new engiine
Canuck bucks but ouch.
I guarantee they can tell each time the oil life monitor was reset on that truck. They know he didn't change the oil like he was supposed to. The owner even says he was "told" he could run it to 25k which is false.
Also, the engine seized? Was probably OUT of oil.
This post was edited on 1/27/22 at 4:27 pm
Posted on 1/27/22 at 4:26 pm to BK Lounge
quote:
Does anyone find this to be out of line ? I mean, i know inflation and all.. but i feel like pre-Panny, a new engine could be got for about 1/3 to 1/4 of that .
That's the price in Canadian Pesos.
Posted on 1/27/22 at 4:26 pm to boudinman
Try doing that with john Deere
Posted on 1/27/22 at 4:27 pm to Clames
quote:
Given it's a Ram it was going to fail anyway.
Honestly a HEMI probably would have kept going with that mileage. But he bought a very elaborate and highly questionable 3.0L V6 diesel built by an Italian company.
It's a design commissioned by Cadillac about 15-20 years ago for their European market, but rejected due to engineering concerns. Fiat updated it a few times since then to meet emissions for US and supplied it for RAM trucks.
Posted on 1/27/22 at 4:28 pm to Bob Sacamano
quote:
This is why I get all my work done at the dealership. Pay a premium for peace of mind I guess.
When I had my F150, an oil change at the dealer cost me around $35-40, that was 8 quarts and a filter. They did coupons all the time for $34.99.
Posted on 1/27/22 at 4:29 pm to kywildcatfanone
quote:
Try doing that with john Deere
Deere has been losing market share because of their shady practices. They are front and center in all these right to repair lawsuits.
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