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re: Paying bills online- convenience fees

Posted on 2/15/18 at 9:22 am to
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
135170 posts
Posted on 2/15/18 at 9:22 am to
I wouldn't pay a bill online if there was a fee. Our electric company charges $5 to pay a bill online, so they get a check.
Posted by the LSUSaint
Member since Nov 2009
15444 posts
Posted on 2/15/18 at 9:22 am to
If you owe someone $100, why should they lose $3 paying interchange fees to Visa and MasterCard? That fee is them passing the convenience on to you....you still can do paper billing and send in a deck or even go pay in person with cash

Posted by NCTiger17
NC
Member since Sep 2017
33 posts
Posted on 2/15/18 at 9:27 am to
quote:

It is usually government sites that hit you with that nonsense.


This. The only time I can recall a convenience fee in the past five years is for paying property taxes online for an out-of-state rental home.
Posted by spslayto
Member since Feb 2004
21542 posts
Posted on 2/15/18 at 9:58 am to
quote:

If you owe someone $100, why should they lose $3 paying interchange fees to Visa and MasterCard? That fee is them passing the convenience on to you....you still can do paper billing and send in a deck or even go pay in person with cash


But some still charge you if you pay by check.
Posted by the LSUSaint
Member since Nov 2009
15444 posts
Posted on 2/15/18 at 10:42 am to
quote:

But some still charge you if you pay by check.


Cause the check is run thru a system known as check conversion, which is basically changing that check to a digital transaction, allowing the scann ed image to be used to move the money to the merchant quicker. So there are still applied charges by the bank/processor for that service. With many, it becomes not only enough to pay the fee, it also becomes a revenue stream and has to be claimed as taxable income for amount over the charges to the merchant.
Posted by weagle99
Member since Nov 2011
35893 posts
Posted on 2/15/18 at 11:06 am to
quote:

USAA must cover the charges.



If they pay charges then you the customer are paying them somehow.
Posted by PuntBamaPunt
Member since Nov 2010
10070 posts
Posted on 2/15/18 at 11:13 am to
A lot of smaller government entities or utilities actually use a third party to process their online transactions though the payment portal is white labeled. Part of the fee goes to them, part to the processer and part to v/mc/d.
Posted by TU Rob
Birmingham
Member since Nov 2008
13308 posts
Posted on 2/15/18 at 11:15 am to
Most everything I pay is online. There are two that do not allow auto drafts of CC. They will draft your bank account with no added charges, but try to use your debit or credit card and there is a fee. I have my internet, water, and gas auto drafted from my CC. I have to manually go online to pay the power bill and it adds like $2 to use the card. No big deal, as I get more in cash back rewards than the service fee.
Posted by WhiskeyThrottle
Weatherford Tx
Member since Nov 2017
6894 posts
Posted on 2/15/18 at 11:19 am to
quote:


Paying bills online- convenience fees
I pay everything through my bank, USAA. I'm not aware of any convenience fees. If there are any, USAA must cover the charges.



Most people paying a convenience fee are paying with credit card (rewards card at that). The utility or service company incurs a fee to accept the payment. Paying with a bank account wires money to the company which is a few cents per payment.
Posted by PuntBamaPunt
Member since Nov 2010
10070 posts
Posted on 2/15/18 at 11:19 am to
Yeah, ach/ecs is dirt cheap for the merchant while cc fees average 2.5%.
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
72703 posts
Posted on 2/15/18 at 6:31 pm to
USAA is non-profit. If they pay something for you in this hypothetical instance, it comes out of would-be profit. Not necessarily coming back to the customer through other baked-in fees.

Posted by Picayuner
Member since Dec 2016
3784 posts
Posted on 2/15/18 at 6:37 pm to
The worst ever in history is none other than The Oliver apts in Baton Rouge. Pay rent online and the service charge is $ 17.00 each time. If u set up automatic it’s free BUT I set it up twice and it didn’t work and got hit with $25.00 late fee. Unbelievable rip off
Posted by Kraut Dawg
Member since Sep 2012
4716 posts
Posted on 2/15/18 at 6:38 pm to
(no message)
This post was edited on 11/8/20 at 8:57 am
Posted by DayBowBow
Member since Jun 2011
5060 posts
Posted on 2/15/18 at 6:46 pm to
quote:

I wouldn't pay a bill online if there was a fee. Our electric company charges $5 to pay a bill online, so they get a check.


If it’s KU only a debit card payment has a fee, if you do an electronic bank draft it’s free. That’s how I pay all of my bills.
Posted by HarryBalzack
Member since Oct 2012
16222 posts
Posted on 2/15/18 at 7:40 pm to
We charge one in my son's Cub Scout pack. The company hits us with a charge of $0.30 per transaction, plus 2.9%. Since we aren't making a profit on anything, we have to pass that cost along to the people who want to use a card.

But I haven't seen a private business charge a fee in a long time.
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