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re: Need some retail advice: we ordered furniture and the store isn't delivering
Posted on 11/12/16 at 1:19 pm to DupontsCircle
Posted on 11/12/16 at 1:19 pm to DupontsCircle
quote:
She hasn't allowed me to go down there and speak with them
This is where the problem is starting at.
Posted on 11/12/16 at 1:19 pm to DupontsCircle
quote:
We kind of been working on her standing up for herself
She wanted the pillows, let her handle it and stand up for herself.
Posted on 11/12/16 at 1:21 pm to DupontsCircle
Do you have something in writing showing that they are throwing in the pillows with the order?
Posted on 11/12/16 at 1:29 pm to DupontsCircle
If only they had a way that you could easy write reviews for other customers to see...
Posted on 11/12/16 at 1:31 pm to DupontsCircle
quote:
So yeah, I want to see her satisfied.
This is how you end up wearing a ball gag and watching Dexter knocking the bottom out of your woman's vag.
This post was edited on 11/12/16 at 1:33 pm
Posted on 11/12/16 at 1:34 pm to DupontsCircle
You haven't mentioned it but do you have the pillows in writing? If so you're good. If not I'd say you're out of luck.
If you do have it in writing they prob messed up when putting in order and bc of that you have to wait longer to get them after they realized their mistake. They prob won't admit it but that's what happened.
So if you have free pillows clearly notated then go down and ask for owner. I had a situation like this and went to store several times a week. At the end of it they gave me a 100 gift card which I handed right back to guy and said thanks but you should give this to someone who will shop here again and that's not me.
If you do have it in writing they prob messed up when putting in order and bc of that you have to wait longer to get them after they realized their mistake. They prob won't admit it but that's what happened.
So if you have free pillows clearly notated then go down and ask for owner. I had a situation like this and went to store several times a week. At the end of it they gave me a 100 gift card which I handed right back to guy and said thanks but you should give this to someone who will shop here again and that's not me.
Posted on 11/12/16 at 3:11 pm to DupontsCircle
quote:
12 weeks for delivery from manufacturer?
Actually, this is typical of many furniture outlets. Sometimes the stuff they order isn't available at the manufacturer at the time of purchase, so you have to wait until they actually make the stuff. I had the same experience with a couch i ordered; I had to wait 8 weeks for the manufacturer to ... manufacture the thing.
Keep up after the company you bought from. Tell 'em you want satisfaction or you'll file a complain with your state AG. You have to light a fire under their arse.
Posted on 11/12/16 at 3:38 pm to Mars duMorgue
Do you really want a credit from a company that has jerked you around?
As said before, if it's in writing, she's good. If not, SOL!
As said before, if it's in writing, she's good. If not, SOL!
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