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re: Life insurance question (regarding a deceased family member) need help

Posted on 4/7/22 at 11:40 pm to
Posted by iknowmorethanyou
Paydirt
Member since Jul 2007
6591 posts
Posted on 4/7/22 at 11:40 pm to
Funeral home was talking out of their arse regarding payment from insurance policy without an executed assignment of benefits.
Posted by MintBerry Crunch
Member since Nov 2010
5494 posts
Posted on 4/7/22 at 11:41 pm to
It can differ based on the life insurance policy, but generally it would fall into the estate of the insured decedent.

Consult an attorney. I know a guy.
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/7/22 at 11:45 pm to
quote:

Who told them the insurance was current? Are they able to talk to the carrier? Asking just so I know if you are able to speak with the carrier.

The insurance company said it was current and in good standing when my aunt checked before going to make arrangements.

quote:

Do you mean Global Atlantic, when you say Globe?

Globe is what my Mom said. I'll double check when I talk to her. It used to be Liberty National.

quote:

Even if the local agent doesn't have a copy of the policy it's a contract somewhere.

I'm sure the agency has a copy of it. The original is in her house somewhere.

quote:

I'm also a little confused on why insurance is paying the funeral home direct? I've never heard of this.

That's the way it has always been done for us. You sign an agreement that allows the insurance agency to release the funeral cost amount to the funeral home and the remainder is sent to the beneficiaries. That's just how they do it.
Posted by HoustonChick86
Catalina Wine Mixer
Member since Dec 2009
58885 posts
Posted on 4/7/22 at 11:54 pm to
Hmm...maybe that happened with my mom's life insurance. Kind of blocked all that process out because everyone in my family stepped in, like you are to help yours. So don't let it go unnoticed TO YOU, that you're an essential part of this process. They may not say it or know it all, but what you are doing is so nice.
Posted by footballdude
BR
Member since Sep 2010
1107 posts
Posted on 4/8/22 at 7:40 am to
(no message)
This post was edited on 10/26/22 at 12:40 pm
Posted by rented mule
Member since Sep 2005
2630 posts
Posted on 4/8/22 at 7:54 am to
quote:

You like to think the funeral home wouldn't try to double dip, but you never know


Funeral homes are some shady businesses. They will do anything they can to bilk you out of money. It wouldn't surprise me at all if they are trying to get you to pay out of pocket now and get reimbursed from the insurance down the line. Never trust a funeral home to do the right thing on their own.
Posted by La Place Mike
West Florida Republic
Member since Jan 2004
30294 posts
Posted on 4/8/22 at 8:04 am to
quote:

It's there way of making sure you spend a LOT more money"




You still have control of how much gets spent on the Funeral.

Before the down votes I am not saying Funeral Homes can't be unethical because some of them definitely are.
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 4/8/22 at 8:06 am to
The life insurance proceeds will likely be disbursed to the estate of the deceased. It will likely take some time, depending on the life insurance carrier. If someone has the funds to pay the funeral home, they should get that paid with the understanding that that person is baud back by the estate once the life insurance proceeds are received.

We had a similar situation when my mom passed with a. Really old life insurance policy. It was only a $5000 benefit and we hadn’t used it to secure the funeral, but it took about 6 months to process all the paperwork to get it paid to the estate. This was some insurance company I’d never heard of for a policy she bought in the late 70’s.
Posted by Bullfrog
Running Through the Wet Grass
Member since Jul 2010
59218 posts
Posted on 4/8/22 at 8:09 am to
quote:

Never trust a funeral home to do the right thing on their own.
Total horseshite.

Funeral homes have to be run with integrity to take care of families for generations. There is no other way. They are not a get rich quick scheme.

If you get that impression when dealing with one, go find another one.

And funeral homes, like everyone else, expect to be paid for their service.

They definitely help the insurance process, getting and submitting death certificates, social security and veterans paperwork when many people would not even know where to start. They handle death announcements and work with families on obits and making sure all the details are handled.

They do a lot and the good ones are with the family through and after the whole process.
Posted by 17theBears
Member since Apr 2012
6987 posts
Posted on 4/8/22 at 8:19 am to
quote:

We were expecting the balance/remainder to go to the estate and the state having to be put through probate. We weren't expecting it to just flat not pay for the funeral.



It's not just going to "pay for the funeral" if the funeral home was not the beneficiary or the policy was not assigned to the funeral home.

If the policy is smaller than the small estate limit in Louisiana, you may be able to get the funds through an Heirship Affidavit or Small Succession Affidavit, which will be quicker and cheaper than full probate.
Posted by tiger91
In my own little world
Member since Nov 2005
39284 posts
Posted on 4/8/22 at 2:01 pm to
I just assumed my husband does, I pay for the funeral and then collect life insurance.

Is it normal for funeral homes to collect the payment from life insurance??
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 2:02 pm to
quote:

It's not just going to "pay for the funeral" if the funeral home was not the beneficiary or the policy was not assigned to the funeral home.

You're wrong on that one. I know because that is how it has been done in the recent past.

quote:

If the policy is smaller than the small estate limit in Louisiana

This isn't in Louisiana.
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 2:03 pm to
quote:

Is it normal for funeral homes to collect the payment from life insurance??

Yes, it is normal.
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 2:06 pm to
quote:

It's there way of making sure you spend a LOT more money"

That's not necessarily true. This funeral home has done business the same way for multiple funerals. It has changed hands since the last time we used them, though.
Posted by jchamil
Member since Nov 2009
18066 posts
Posted on 4/8/22 at 2:15 pm to
quote:

You know, I suggested that. They haven't found the actual policy yet. They had the policy number and they checked with the agency to make sure it was in good standing. They were told by the agency that the policy was in good standing.



Someone had to have read the policy to deny the claim for payment of the funeral, otherwise where did they come up with the no living beneficiary clause? We are talking about an insurance company though, they probably say this as a first response no matter what because some people will just quit right there
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 5:34 pm to
Update:

My aunt spoke with the insurance company today. The rep told her that they would need a court order before any of the insurance would be paid out, even to the estate. My aunt asked the particulars of obtaining a court order. The rep said she didn't know. My aunt asked if it could be done at the court house. The rep said she didn't know. My aunt asked if putting the estate through probate would suffice as a court order. The rep said she didn't know.

Essentially, the insurance rep either legitimately didn't know anything, or she was just unwilling to divulge any of that information.

So, it looks like Monday they will contact a lawyer, and over the weekend they will try to find the original policy at my aunt's house. Wish them luck on that one.

They will likely pay the funeral costs from my aunt's estate and begin the process of waiting for the insurance to be resolved (however long that may take), but they want to speak with the lawyer first to see what he advises.
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
68123 posts
Posted on 4/8/22 at 5:48 pm to

Good luck and vibes to you, sincerely.

I really hope everyone reading takes this seriously and understands burial policies, at minimum, is critical for your older set (and everyone in between). So much more beyond that is smart as well but likely a thread all its own. GL, Leg
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 5:51 pm to
quote:

Good luck and vibes to you, sincerely.

Thanks, baw.

Part of me is a little irritated that she could have/should have taken care of this a while ago. She had time. I try not to let that cause me any ill feelings, though. It is what it is.
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
68123 posts
Posted on 4/8/22 at 5:56 pm to

I know. Not to bog down but Dad passed in Jan and mom entered hospice a few days before Christmas. Insurance, Medicare etc has been a learning experience. Don't hesitate to fight with any of these butt holes.
Posted by LegendInMyMind
Member since Apr 2019
66921 posts
Posted on 4/8/22 at 6:00 pm to
quote:

Not to bog down but Dad passed in Jan and mom entered hospice a few days before Christmas.

Awe, man. Hate to hear it.

They make nothing easy when it comes to Hospice/Home Health. A good nurse goes a long way, though. I hope she at least has that.
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