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Posted on 10/27/15 at 5:44 am to GTSwarms
quote:
I did not expect this.
quote:
looks like a Muslim with the big beard
You had to know that you depend on the public's reaction for your livelihood!
And since you hired him, you can't let him go! What do you say in court if he sues you?
P.S. I agree with you about hiring the most qualified person.
However:
LINK
The Rule of Mental Balance - The Rational vs. Emotional Mind
When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice and motivated by pride and vanity.
DALE CARNEGIE
I hope you don't depend on repeat business or word of mouth advertising.
Posted on 10/27/15 at 6:02 am to GTSwarms
Tell your customers to free their minds
Posted on 10/27/15 at 6:30 am to transcend
quote:
wHAT IS HE installing?
Clocks
Posted on 10/27/15 at 6:31 am to GTSwarms
Maybe the customers don't like Amish people.
Posted on 10/27/15 at 6:40 am to GTSwarms
Do your clients think that terrorists are making house calls??? 
like they are so important that they are a terrorist target. I mean it's wrong, but I can see you getting anxious in an airport. But at your house where you set up the appointment to have something installed. ISIS has probably infiltrated all cable providers looking to hit those trying to upgrade service. Real terror is making it even MORE difficult to get cable!!!!
like they are so important that they are a terrorist target. I mean it's wrong, but I can see you getting anxious in an airport. But at your house where you set up the appointment to have something installed. ISIS has probably infiltrated all cable providers looking to hit those trying to upgrade service. Real terror is making it even MORE difficult to get cable!!!!Posted on 10/27/15 at 6:54 am to GTSwarms
Keep losing customers so you can die already.
Posted on 10/27/15 at 6:55 am to GTSwarms
Implement a dress/appearance code that requires employees to be clean shaven
Posted on 10/27/15 at 8:11 am to GTSwarms
Just put him in skinny jeans and a flannel shirt and "poof" he's a hipster.
Posted on 10/27/15 at 8:17 am to GTSwarms
quote:
Since hiring him, I have had 9 complaints that they did not want this installer in their house.
Are you sure it's the beard, or is he whipping his dick out?
Posted on 10/27/15 at 8:17 am to GTSwarms
Being a leader is taking care of your employees. Means having their back and teaching them. So talk with the guy and if he doesnt want to shave, then take up for him. Tell the people to stop being bigots.
Posted on 10/27/15 at 8:19 am to jeffsdad
quote:
I would simply "warn" my customers that one of my men looks like a Muslim but is not, and actually a great guy! simple as that.
wtf
Posted on 10/27/15 at 8:25 am to GTSwarms
He will undoubtedly approach you with a suicide vest one day.
Posted on 10/27/15 at 8:26 am to GTSwarms
Tell the people complaining to stop complaining and that the dude said their house smelled like shite inside so he didn't want to ever go back anyway.
Posted on 10/27/15 at 8:28 am to Rhino5
Yeah I once had a doctor that was Muslim, but I didn't want to change providers for fear of an svest.
Posted on 10/27/15 at 8:29 am to Mullet Flap
quote:
Tell the people complaining to stop being bitches
This post was edited on 10/27/15 at 8:30 am
Posted on 10/27/15 at 8:32 am to GTSwarms
Tell him he can grow it longer. If he wears a Duck Dynasty bandana to work.
Posted on 10/27/15 at 8:45 am to GTSwarms
turn on some porn and masturbate
Posted on 10/27/15 at 8:50 am to MykTide
quote:
Stop making up stories.
I'll stop making up stories when you stop making up fake championships
Posted on 10/27/15 at 8:59 am to fillmoregandt
quote:
fillmoregandt
quote:
Implement a dress/appearance code that requires employees to be clean shaven
Three pages before someone gives some decent advice. The OT is terrible these days.
To the OP: If you are an entrepreneur, this is a screaming, blaring siren of an example of why you need an employee handbook. It doesn't have to be 3,000 pages. It just needs to set standards based on your knowledge of your job, your customers, and the vision of your business.
By doing so you'll avoid this being a personal situation and simply be enforcing policy and precedent already on the books. It's not you, and it's not him. It's just the rules and everyone abides.
This is going to be a great opportunity for you to learn. If you aren't an entrepreneur, this is going to present a great opportunity for you to approach your chain of command upstream with a request for assistance in working this issue out. Making the suggestion of an adjustment to or addition of an employee handbook that addresses appearance standards as a part of it will be an opportunity for you to show you care about the mission and the health of the business as well as show concern for quality customer service.
This is no BS. It's a win-win no matter how you look at it. But I'd go upstream for assistance on how to handle this. You've got a customer service problem that HR needs to help you sort through. Doing it yourself without the proper guidance from a P&P (Policy and Precedent) standpoint is a recipe for you getting yourself in trouble.
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