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re: Is at&t the laziest provider?

Posted on 7/8/17 at 11:37 am to
Posted by LSU Neil
Springfield
Member since Feb 2007
3663 posts
Posted on 7/8/17 at 11:37 am to
I'd give one 500 cash to give me free direct tv. The prices are outrageous. What is going to happen is all the tech savvy youngsters coming up will go around cable and direct tv and run them out of business
Posted by Napoleon
Kenna
Member since Dec 2007
74899 posts
Posted on 7/8/17 at 11:38 am to
So..yeah.
Before cox went all digital I had a friend that taught me if you order internet and then find the line filter and remove it you'll have free cable tv.
That worked until recently.
I stopped doing that in maybe 2002, but a guy I know in Jefferson did that until the box requirement a couple of years ago.

Before that there were cards you could put in your dish receiver to get every channel.
Before that in the day of scientific Atlanta cable boxes you could get every channel.
This post was edited on 7/8/17 at 11:40 am
Posted by TheWalrus
Land of the Hogs
Member since Dec 2012
48126 posts
Posted on 7/8/17 at 12:09 pm to
Every cable company I've dealt with has been totally hit or miss depending on the installation contractor. Most have been bad, but I had a great one for my ATT internet this time and have had the best connection I've ever had. Hasn't dropped once in months.
Posted by LSU Neil
Springfield
Member since Feb 2007
3663 posts
Posted on 7/8/17 at 12:10 pm to
Sent
Posted by yellowfin
Coastal Bar
Member since May 2006
99038 posts
Posted on 7/8/17 at 12:11 pm to
quote:

It does not work that way. The ATT person runs the line and a private contractor working for att bury the line later


Only if you let it work that way. Tell the guy if he can't complete the installation then to come back when he can or with someone that can. I've always had to sign off before they left.
Posted by Athis
I AM Charlie Kirk....
Member since Aug 2016
16913 posts
Posted on 7/8/17 at 12:37 pm to
Posted by Maniac979
The Great State of Texas
Member since Jan 2012
2068 posts
Posted on 7/8/17 at 12:46 pm to
quote:

Is at&t the laziest provider?

Yep, but still better than those damn appliance repair "technicians".
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
50033 posts
Posted on 7/8/17 at 12:59 pm to
quote:

I asked if I could run the wires myself and install the dish and was told NO.



What are you waiting on, just do it. What are they going to do cut your service off? If a service guy ever does show up, do you think he will be mad that you did his job?

FWIW, I tell them to go to hell and fire them if they didn't show up to do the job.
This post was edited on 7/8/17 at 1:00 pm
Posted by jwall3
Member since Jun 2008
3029 posts
Posted on 7/8/17 at 1:50 pm to
ATT did this for a neighbor of mine. They laid that wire across my front lawn and it was there for months--maybe 3. The decision to come and bury came shortly after my son ran the lawn mower over it and cut the wire in two. Oh well!
Posted by CP3forMVP
Member since Nov 2010
16082 posts
Posted on 7/8/17 at 1:57 pm to
PSVue, you're welcome
Posted by Napoleon
Kenna
Member since Dec 2007
74899 posts
Posted on 7/13/17 at 10:21 pm to
Just an update.

Someine gave me a number to call and I was able to get the best direct tv. Tech out. He fixed all my tv issues and said "only a lazy bum won't mount a dish on the roof"

Before that, my lawnman cut the wire for the internet. Att hung up on me twice or transferred me to limbo. When I said I just needed a tech they would lose me. Thing is. Uverse, AT&T and direct are separate. Yet bundled.

So while I got a great direct tech. I just hooked the wires up myself to the box on my house and the box way in the corner of my yard. Which att left open and on it's side. Looks very rusted now and could affect others. It was only four wires and replacing the temp wire one by one was easy.

So have everything 100% right.
Posted by Fatal Conceit
Ramblin down that dusty ole road
Member since Jun 2017
594 posts
Posted on 7/13/17 at 10:35 pm to
Call your local or state consumer affairs office. File complaint
Posted by tduecen
Member since Nov 2006
161246 posts
Posted on 7/13/17 at 10:40 pm to
w at&t, I got screwed by them after the floods
Posted by larry289
Holiday Island, AR
Member since Nov 2009
3858 posts
Posted on 7/13/17 at 10:48 pm to
Cox is best.
Posted by BottleGnome
Kenner, LA
Member since Sep 2014
133 posts
Posted on 7/14/17 at 12:20 am to
As far as the lines above the ground, on the fence and the temporary dish mount that's how it's done. If you don't want the dish on the roof that's what is installed until locates can be done and the buried wire crew comes by to mount the pole in the ground and bury the wire. Usually the lines are run along the fence to keep them out of the way so that people don't cut them, trip on them, etc. Typically this gets done within 2-4 weeks depending on how long the locates take and how much work the crew has scheduled already. If it's been longer than that unfortunately you probably need to call in and have them check on it.
Posted by BottleGnome
Kenner, LA
Member since Sep 2014
133 posts
Posted on 7/14/17 at 12:24 am to
You've described AT&T in a nutshell. Communication in the company, at least on the technician side, is comically bad.
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