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Started By
Message
How Do You Handle No Shows at Your Job?
Posted on 4/9/17 at 7:50 pm
Posted on 4/9/17 at 7:50 pm
I get at least one a day (4 alone last Monday). I charge a $35 cancelation fee but it's only enforceable if they schedule a follow up. I have a waiting list of clients wanting to see me that could have taken the spot of those who cancel. I am really hesitant to double book like doctors do but I may not have a choice. For new clients, if they miss the initial session, I will not see them again and refer them to others on staff.
18
Posted on 4/9/17 at 7:51 pm to JabarkusRussell
Posted on 4/9/17 at 7:51 pm to JabarkusRussell
Have them pay before showing up for appointment?
Posted on 4/9/17 at 7:51 pm to JabarkusRussell
You'll get a better answer if you tell us what you do.
Posted on 4/9/17 at 7:52 pm to JabarkusRussell
Is that you, Dr. Pepper?
Posted on 4/9/17 at 7:52 pm to JabarkusRussell
Not so subtle "I'm a doctor"
Posted on 4/9/17 at 7:52 pm to JabarkusRussell
Hair stylist ?
Posted on 4/9/17 at 7:52 pm to JabarkusRussell
What kind of service do you provide?
Posted on 4/9/17 at 7:53 pm to JabarkusRussell
Sounds like you get great word of mouth advertising for your run and tug services
Posted on 4/9/17 at 7:53 pm to DuckSausage
quote:
Not so subtle "I'm a doctor"
quote:
I am really hesitant to double book like doctors do but I may not have a choice.
Solid reading
Posted on 4/9/17 at 7:54 pm to jefforize
Mental Health. The company I work for forces me to accept Medicaid and they are always the ones who no show. It's very rare to get a BCBS cancellation. Now I know why most clinics do walk in and not appointments. I can't bill Medicaid for no shows.
Posted on 4/9/17 at 7:54 pm to JabarkusRussell
(no message)
This post was edited on 4/9/17 at 9:07 pm
Posted on 4/9/17 at 7:56 pm to JabarkusRussell
Posted on 4/9/17 at 7:56 pm to CHEDBALLZ
I can't tell you how many "emergencies" people experience daily that force them to cancel despite confirming the day before. One tried to get out of paying the cancelation fee. I said if you can provide documentation that it was a real emergency I will waive it. Never heard from them again.
Posted on 4/9/17 at 7:56 pm to JabarkusRussell
quote:
Mental Health. The company I work for forces me to accept Medicaid and they are always the ones who no show. It's very rare to get a BCBS cancellation. Now I know why most clinics do walk in and not appointments. I can't bill Medicaid for no shows.
And they probably don't care if you charge them for the full cost of the missed appt as they don't mind going to collections.
Posted on 4/9/17 at 7:57 pm to JabarkusRussell
quote:
No Shows
Mental Health. .
Well there is the problem.
Posted on 4/9/17 at 7:57 pm to JabarkusRussell
shite comes up even for the best of people. Best to try the old adage "fool me once, shame on you; fool me twice, shame on me" rather than risk driving your best clients away.
Posted on 4/9/17 at 7:58 pm to JabarkusRussell
So how much is the bj when they do show up?
Posted on 4/9/17 at 7:59 pm to JabarkusRussell
How do you handle it if you are forced to cancel on a patient?
Posted on 4/9/17 at 7:59 pm to JabarkusRussell
My wife has to deal with this. Basically after years of building relationships with clients she puts repeats first. New clients get booked on low priority days and might have to wait longer. Is what it is but one on one client relationships where there is no fee for missed appointments make need for processes.
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