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re: Full implementation of fast food self order kiosks will suck

Posted on 5/12/23 at 3:38 pm to
Posted by LegendInMyMind
Member since Apr 2019
66107 posts
Posted on 5/12/23 at 3:38 pm to
Posted by LSUBFA83
Member since May 2012
3818 posts
Posted on 5/12/23 at 3:51 pm to
I'm good with most kiosks (especially after the first time), roundabouts, etc. But I was at a McDonald's kiosk about a year ago and it asked me which table I was sitting at and I'm thinking, " I'm not at a table, I'm standing in front of the fricking kiosk." I had to leave the kiosk and find the miniscule number on a table so the worker could bring me my lackluster breakfast.
Posted by LSUminati
Member since Jan 2017
3794 posts
Posted on 5/12/23 at 3:53 pm to
Marx was mostly wrong but he wasn't far off here

"The production of too many useful things results in too many useless people"
Posted by S1C EM
Athens, GA
Member since Nov 2007
11594 posts
Posted on 5/12/23 at 3:57 pm to
quote:

Just think about how dumb the average person is. A large percentage of the population can barely navigate their way through the menus on an ATM machine in a timely manner.


This isn't the glowing endorsement of human order-takers you may think it is, though.
Posted by White Bear
Yonnygo
Member since Jul 2014
16305 posts
Posted on 5/12/23 at 4:34 pm to
Pack a sammi.
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 5/12/23 at 4:36 pm to
I used one at Taco Bell.

Before you can say it yup fatty, wobbled back on my scooter to make it to the counter to get my 50 tacos and a diet coke.
Posted by YNWA
Member since Nov 2015
7068 posts
Posted on 5/12/23 at 4:58 pm to
The McDonalds in Dublin's Temple Bar Area has them. I had no issue using them and it was grand.

I was in a Wendy's, in the states, a year or so ago and they had them. An old man got pissed no one was at the counter to take his order. I told him you have to use the kiosk. He got pissed that he had to use that and left.
Posted by LRB1967
Tennessee
Member since Dec 2020
21152 posts
Posted on 5/12/23 at 4:59 pm to
I like the idea of self-order kiosks. Most of the folks taking orders frick up half the time. At least if my order is wrong it is my fault.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
68053 posts
Posted on 5/12/23 at 5:36 pm to
quote:

A large percentage of the population can barely navigate their way through the menus on an ATM machine in a timely manner. When these things go live everywhere it will be a disaster.


It'll be like trying to work those complex soda machines at Five Guys and such.
Posted by wallowinit
Louisiana
Member since Dec 2006
15975 posts
Posted on 5/12/23 at 5:40 pm to
It will take a few repetitions but everyone will adjust.
Leaving Disney, the McD's was all kiosks. But there were plenty employees in and around the place so I'm not sure what they're accomplishing there except perhaps they can squeeze more out of you using a kiosk. As well I don't think the employees wandering around spoke more than a few words of english.
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