Frontier Airlines Agents Fired for Mocking Customer

He clearly threw a fit before this video started. Even the white guy 30 feet away called him out.

Frontier Airlines tells TMZ ... "We are aware of what occurred and have been directly in touch with the customer. The individuals in question, who work for a third party contractor, are no longer associated with the Frontier account."

The budget airline also tells us they refunded the man's original flight and reimbursed him for a different flight he booked to get home

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He clearly threw a fit before this video started. Even the white guy 30 feet away called him out.

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Nope.


"But according to the customer, identified by the New York Post as a 45-year-old married father of three, the gate agents had originally told him they'd check him into his flight despite his having missed the 60-minute cut-off by about 10 minutes - until, that is, they heard him mutter, “I’m never flying this sh—y airline again.”

“When I said that, the lady who I was talking to took a step back and gasped, and was like, ‘How dare you curse at me? I’m not checking you in. I don’t have to check you in.’ And my reaction was, ‘You will check me in.’ I think those were the words that I used,” he said."

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He is the one that booked a flight on that shite airline. It’s his fault.

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That Customer Service was Crazy. Nobody deserves that. That is why they got fired

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"But according to the customer, identified by the New York Post as a 45-year-old married father of three, the gate agents had originally told him they'd check him into his flight despite his having missed the 60-minute cut-off by about 10 minutes - until, that is, they heard him mutter, “I’m never flying this sh—y airline again.”

“When I said that, the lady who I was talking to took a step back and gasped, and was like, ‘How dare you curse at me? I’m not checking you in. I don’t have to check you in.’ And my reaction was, ‘You will check me in.’ I think those were the words that I used,” he said."

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He admitted to the 2 quotes of his act that were on the video, but ignored the one lady who said he was 30 minutes late, not 10. I am sure he said a lot more as everyone had their phones out when he started recording. And late is late.

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The guy showed up 39 minutes before the flight.

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Incorrect. He was their 50 minutes before the flight and they originally were going to check him in


"But according to the customer, identified by the New York Post as a 45-year-old married father of three, the gate agents had originally told him they'd check him into his flight despite his having missed the 60-minute cut-off by about 10 minutes - until, that is, they heard him mutter, “I’m never flying this sh—y airline again.”

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The guy showed up 39 minutes before the flight. American Airlines doesn't even start boarding until 30 minutes before a flight, and their last call is usually 10 minutes before they close the door if the aircraft. So why does Frontier need more time? *I've flown Frontier numerous times without incident

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No he showed up 50 minutes before the flight.

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Incorrect. He was their 50 minutes before the flight and they originally were going to check him in

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So he says now, but everything on that video says 30 minutes late. Even HE says it!

And they probably were going to try to, but then he acted like a complete ahole.

Frontier has a published policy stating you must check in 60 minutes prior to departure.

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No he showed up 50 minutes before the flight.

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On the video he says he showed up 30 minutes before the flight.

He literally caught himself in a lie.