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Ford balks at demands to issue a recall on 1.3 million Explorers

Posted on 1/31/18 at 7:34 pm
Posted by goofball
Member since Mar 2015
17356 posts
Posted on 1/31/18 at 7:34 pm
quote:

Ford gets more pressure from safety group to recall 1.3 million Explorers

LINK

The Center for Auto Safety is again calling on Ford Motor Co. to recall 1.3 million Ford Explorer crossovers over an increasing number of complaints that they leak carbon monoxide.

The group, which posted a letter addressed to Ford CEO Jim Hackett on Tuesday, claims roughly 1,400 driver complaints have been logged with NHTSA regarding exhaust leaks. NHTSA, the nation's top auto safety regulator, opened its investigation in July 2016, the center says.


quote:

In response to the center's letter, Ford doubled-down Tuesday on its decision not to issue a recall.

"Explorers are safe," spokeswoman Elizabeth Weigandt said in a statement.


quote:

Despite not issuing a recall, Ford has issued four technical service bulletins related to the exhaust odor issue to address complaints from police fleets and other owners.


quote:

Regarding the public’s Explorer concerns, Jason Levine, executive director of the Center for Auto Safety, said in a statement that Ford “needs to stop sending mixed messages to Explorer owners and passengers, including senior citizens and parents of young children, that the vehicles are 'safe,' and that repairs are available only for 'peace of mind.' Since some Ford dealers are responsibly replacing cracked exhaust manifolds, it is time for Ford to take a more serious step, recall all of these vehicles, and inspect and replace cracked exhaust manifolds."


If you have one of these, you need to have someone look at the exhaust manifold. Some dealerships and fleet managers are apparently replacing broken manifolds to address this problem.

It impacts Explorers built since 2011.
Posted by Houma Sapien
up the bayou
Member since Jul 2013
1688 posts
Posted on 1/31/18 at 7:42 pm to
Breaking News: Fords are junk
Posted by CptBengal
BR Baby
Member since Dec 2007
71661 posts
Posted on 1/31/18 at 7:45 pm to
Wait. Didn't somebody just pay 50k for an explorer on here?
Posted by goofball
Member since Mar 2015
17356 posts
Posted on 1/31/18 at 7:46 pm to
quote:

Wait. Didn't somebody just pay 50k for an explorer on here?



Maybe if it came with a free Ford Focus.
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 1/31/18 at 7:47 pm to
Breaking news:

Every car on the planet with over a hundred thousand miles has leaking manifold gaskets
Posted by CptBengal
BR Baby
Member since Dec 2007
71661 posts
Posted on 1/31/18 at 7:47 pm to
No. Somebody did. Hold on
Posted by Dr RC
The Money Pit
Member since Aug 2011
61611 posts
Posted on 1/31/18 at 7:51 pm to
shite like this is why a dealership network is GOOD for the consumer. You can damn well bet plenty of them are pissed and are putting a ton of pressure on Ford to go ahead and issue the recall to stop any loss in consumer confidence.
Posted by goofball
Member since Mar 2015
17356 posts
Posted on 1/31/18 at 7:56 pm to
quote:

You can damn well bet plenty of them are pissed and are putting a ton of pressure on Ford to go ahead and issue the recall to stop any loss in consumer confidence.


Exhaust manifolds are expensive to repair, and it's possible that the defect is present in other Fords that share the power train.

The dealership would rather alleviate the concerns of their customers than let them buy a new Highlander, Traverse, Acadia, or Pilot.
This post was edited on 1/31/18 at 7:57 pm
Posted by MrLSU
Yellowstone, Val d'isere
Member since Jan 2004
30081 posts
Posted on 1/31/18 at 7:57 pm to
quote:

Wait. Didn't somebody just pay 50k for an explorer on here?


Yes he got a smoking deal on a 2017 with 2k miles on it for 50k!
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17105 posts
Posted on 1/31/18 at 7:58 pm to
quote:

No. Somebody did. Hold on


And he bragged about the "great deal" he got.

Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
141240 posts
Posted on 1/31/18 at 7:58 pm to
quote:

Wait. Didn't somebody just pay 50k for an explorer on here?


No, the MSRP might be $50K, but the cost was more like $32K.
Posted by dewster
Chicago
Member since Aug 2006
26627 posts
Posted on 1/31/18 at 8:07 pm to
quote:

Didn't somebody just pay 50k for an explorer on here?




I rented a brand new and loaded Explorer last year.

I don't even think I'd pay $40K for one of them. The non-rental company buyers that have Explorers are probably not paying anywhere near sticker.
This post was edited on 1/31/18 at 8:09 pm
Posted by NATidefan
Two hours North of Birmingham
Member since Dec 2008
36788 posts
Posted on 1/31/18 at 8:14 pm to
A new car built by my company leaves somewhere traveling at 60 mph. The exhaust leaks causing the driver to pass out. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
Posted by dewster
Chicago
Member since Aug 2006
26627 posts
Posted on 1/31/18 at 8:16 pm to
quote:

The exhaust leaks causing the driver to pass out. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.


The first rule....
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